Feature

Engage Subscribers with Digital First, Automated Experiences

Mar 01, 2023 By Salesforce

3 Steps To Increase Your Contact Centre Revenue

Tools that free up agents to keep customers satisfied can have a direct impact on contact centre revenue.... Read More

Digital Transformation, Customer Service

Feb 22, 2023 By Salesforce

6 Ways to Make Sure Your IT Investment Pays Off

Follow these six steps to gain the most value and return on IT investments.... Read More

Digital Transformation, Customer Story

Feb 02, 2023 By Cheng Kian Khor

Engage Subscribers and Grow Your Business With Digital First, Automated Experiences

Learn how communication service providers like KCOM use Salesforce to wow subscribers and drive efficient growth.... Read More

Digital Transformation, Customer Story, Communications, Customer Service

Jan 25, 2023 By Nichola Palmer

Singapore-based Boys’ Town Uses Automation to Bring More Value to Their Clients

Learn how Boys’ Town uses Salesforce automation to modernise paper-based manual workflows and increase process efficiency.... Read More

Digital Transformation, Not for Profit, Business as a Platform for Change, Customer Story

4 Ways To Improve Efficiency Through Automation

Jan 11, 2023 By Salesforce

4 Ways These Two Businesses Improved Efficiency Through Automation

Businesses around the world are looking for ways to automate, improve productivity and reduce costs. Learn how Finnomena Group and Central Group improve business efficiency through automation.... Read More

Digital Transformation, Customer Story, Service

PPIS Builds Stronger Communities With Salesforce

Jan 10, 2023 By Nichola Palmer

How PPIS Is Using Salesforce To Build Stronger Communities in Singapore

Learn how PPIS is using Salesforce to optimise and automate donation, volunteer and event management workflows to increase productivity, boost efficiency, and get the most value out of its resources.... Read More

Digital Transformation, Not for Profit, Business as a Platform for Change, Customer Story

Elevate Automation with Salesforce Genie and Mulesoft

Jan 04, 2023 By Liam Doyle

How You Can Use MuleSoft and Genie Customer Data Cloud to Take Automation to the Next Level

Learn how you can unlock real-time data across any modern or legacy system to raise the bar for automation at your company and elevate customer and employee experiences.... Read More

Marketing Automation, Digital Transformation

Dec 29, 2022 By Alison Yellen

Drive Cost Savings for Your Business With These 5 Winter '23 Innovations

Check out some of our favourite innovations from the Winter '23 release to help you maximise your investment in Salesforce.... Read More

Digital Transformation, Innovation

Dec 28, 2022 By Michael Perla

3 Ways To Promote Efficient Growth With Resources You Already Have

Do more with less with the right tech stack. Sales leaders will need to focus on where they can increase efficiency and productivity, manage risk, and most importantly drive revenue.... Read More

Sales, Sales Cloud, Digital Transformation