{"id":1016,"date":"2021-11-09T19:44:00","date_gmt":"2023-06-06T19:44:05","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1016"},"modified":"2023-06-22T04:43:51","modified_gmt":"2023-06-22T04:43:51","slug":"technology-trust-marc-benioff","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/technology-trust-marc-benioff\/","title":{"rendered":"Technology & Trust \u2013 Marc Benioff at the Singapore FinTech Festival"},"content":{"rendered":"\n

Marc Benioff, Salesforce Chair and CEO, spoke yesterday at the Singapore FinTech Festival<\/a>. The event is running all this week, and this year’s festival is focused on Web 3.0 and its impact on financial services. Marc was talking with Mike Gronager, CEO of Chainalysis, a crypto data company. <\/p>\n\n\n\n

The fireside conversation, \u2018Trusted Enterprises in a Decentralised World,\u2019 covered a range of topics, including trust, the future of work, and how technology will affect our future. Here are some highlights:<\/p>\n\n\n\n

Marc Benioff on the Trusted Enterprise:<\/b><\/h2>\n\n\n\n

\u201cWhat is really important to you? What is really important to you as a CEO? Ask yourself: is it trust<\/a>, is it innovation<\/a>, is it customer success<\/a>, is it equality<\/a>, is it sustainability<\/a>?<\/p>\n\n\n\n

\u201cAt Salesforce we believe that nothing is more important than trust \u2014 the trust we have with all of our stakeholders. That is our customers, our employees, our partners, and our public shareholders. There’s nothing more important than trust for us. And so we have chosen trust as our highest value.<\/p>\n\n\n\n

\u201cOur core values at Salesforce are trust, customer success, innovation, and the equality of every human being. Sustainability is also so important to us, so today we’re announcing a US$300 million fund that is a commitment to accelerate 1t.org<\/a>, the trillion tree program.\u201d<\/p>\n\n\n\n

Marc Benioff on how Salesforce is going to work in the future:<\/b><\/h2>\n\n\n\n

\u201cI think the future of work is really about five things:<\/p>\n\n\n\n

\u201cThe first thing is, we’re all working at home. I like working at home, but I like working in the office. I want to work at home, but I’ve never worked at home more in my life! I like seeing people in-person too! <\/p>\n\n\n\n

\u201cNumber two is having a digital headquarters. When I started Salesforce, I had a physical headquarters and physical space; I wasn’t 100% virtual. But we will use our offices again, as I did last week, for example. That\u2019s why we use Slack to work together. We make all of our products \u2018Slack-first\u2019 because digital is going to be really important going forward \u2014 this virus is not going to be completely going away.\u201d<\/p>\n\n\n\n

\u201cNumber three is, we will build a large corporate training facility. People can come in and learn the core Salesforce values and all about our products. <\/p>\n\n\n\n

\u201cFourth, we’ll do events and off-sites and programs. Last week, I held a dinner for 40 people at an incredible restaurant in New York. That was an event. And I’m going to have an off-site event soon where we all get together. <\/p>\n\n\n\n

\u201cAnd the fifth thing is, a digital certificate that basically says, \u2018I’ve been tested.\u2019 It would tell us that we can get together safely. We have Health Cloud<\/a> \u2014 we’ve modified it to include contact tracing, to include vaccine management. <\/p>\n\n\n\n

\u201cTrust and safety are highly related values. So I would say it’s about physical, it’s about digital, it’s about giving people the ability to be enabled, it’s about events and off-sites, and it’s about safety. And that is, I think, the future of work.\u201d<\/p>\n\n\n\n

Marc Benioff on how technology and trust go together:<\/b><\/h2>\n\n\n\n

\u201cWe started with trust and we’re ending with trust. We’ve talked about new technologies. We could’ve talked about AI. We could’ve talked about the cloud. We could\u2019ve talked about space. I think in all of these things, it’s going to come back to trust. Technology is never good or bad; it’s what you do with the technology that matters. And that’s true with business, too; it’s not that our businesses are good or bad businesses. Are we using our business as a platform for change<\/a>? Are we using our business to actually improve the state of the world? Are we using these technologies to make things better, to repair the world? This is what it’s going to come back to \u2014 what are your values? What’s the most important thing to you?\u201d<\/p>\n\n\n\n

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Want to learn more?<\/h2>\n\t\t\t\t\t\t\t

Visit our e-Booth at the Singapore FinTech Festival and hear invaluable insights form industry leaders and Salesforce experts like Parker Harris, Srinivas Tallapragda, Brian Solis and more.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t

\n\t\t\t\t\tVisit e-Booth<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t
\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t
<\/div>\n\t\n\t\t\t\n\t\t\"\"\n\n\t\t\n\t\t\t\t\t\"\"\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t\t\t\"\"\n\t\t\n\t<\/div>\n\n\n\n

<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Marc Benioff discusses trust, technology, and the future of work at the Singapore FinTech Festival. 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