{"id":1020,"date":"2022-01-19T19:44:00","date_gmt":"2023-06-06T19:44:09","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1020"},"modified":"2023-06-21T07:03:59","modified_gmt":"2023-06-21T07:03:59","slug":"smes-singapore-thailand-digital-transformation","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/smes-singapore-thailand-digital-transformation\/","title":{"rendered":"How SMEs in Singapore and Thailand Embrace Digital Transformation"},"content":{"rendered":"\n<p>How can your business find success in an all-digital future? Now that 2022 is here, small and medium-sized enterprises (SMEs) should take time to learn from the past year and plan for the future.&nbsp;<\/p>\n\n\n\n<p>The past year has forced many SMEs to change how they operate and embrace an all-new digital world. Customer expectations have also changed. For example, <a href=\"https:\/\/www.salesforce.com\/ap\/resources\/research-reports\/state-of-the-connected-customer\/\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">61% expect to spend more time online<\/a> than they did before. Contactless ways of interacting with businesses, such as online ordering and curbside pick-up,&nbsp; are here to stay. Flexible working has become more common, and <a adhocenable=\"false\" href=\"https:\/\/www.salesforce.com\/ap\/form\/pdf\/2021-small-business-trends-report\/?d=7013y000002NpyKAAS&amp;nc=7013y000002hQRVAA2&amp;oth=Blog-SMBTrendsReport&amp;utm_source=Blog&amp;utm_medium=review_sites&amp;utm_campaign=ASIA-Multi-SMBTrendsReport&amp;utm_content=ESMB-rego-7013y000002NpyKAAS\" target=\"_blank\" rel=\"noopener\">70% of SMEs have already created plans to manage future crises<\/a>.&nbsp;<\/p>\n\n\n\n<p>Governments and local communities have stepped up to help SMEs. In Singapore, <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/2021\/04\/salesforce-productivity-solutions-grant.html\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">Salesforce is now a pre-approved vendor<\/a> under the <a href=\"https:\/\/www.enterprisesg.gov.sg\/financial-assistance\/grants\/for-local-companies\/productivity-solutions-grant\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">Productivity Solutions Grant (PSG)<\/a> programme. The PSG offers grant support of up to 80% funding to SMEs to sustain their business and continue to grow. <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/2021\/06\/knorex-productivity-solutions-grant.html\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">Customers such as Knorex have utilised this grant<\/a> to help their digital transformation.<\/p>\n\n\n\n<p>In a world swiftly moving towards a digital future, Singapore and Thailand are leading the way. In our latest <a href=\"https:\/\/www.salesforce.com\/ap\/form\/pdf\/2021-small-business-trends-report\/?d=7013y000002NpyKAAS&amp;nc=7013y000002hQRVAA2&amp;oth=Blog-SMBTrendsReport&amp;utm_source=Blog&amp;utm_medium=review_sites&amp;utm_campaign=ASIA-Multi-SMBTrendsReport&amp;utm_content=ESMB-rego-7013y000002NpyKAAS\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">Small and Medium Business Trends Report<\/a>, we surveyed over 2,500 SME owners and leaders. They come from a range of industries around the world, including technology, financial services, professional services, healthcare, retail, and more. Around 12% of these were from Singapore and Thailand. It\u2019s clear from their responses that they are ahead of the curve when it comes to embracing technology:<\/p>\n\n\n\n<p>  <a href=\"\/ap\/form\/pdf\/crm-handbook\/?d=7013y000002UpImAAK&amp;nc=7013y000002lU8GAAU&amp;oth=SFBlog-YourCRMHandbook&amp;utm_source=SFBlog&amp;utm_medium=review_sites&amp;utm_campaign=ASIA-Multi-YourCRMHandbook&amp;utm_content=ESMB-rego-7013y000002UpImAAK?Click%20to%20download%20your%20complimentary%20CRM%20Handbook\/?d=rr2-form-crm\"><\/a> <a href=\"https:\/\/www.salesforce.com\/ap\/form\/pdf\/2021-small-business-trends-report\/?d=7013y000002NpyKAAS&amp;nc=7013y000002hQRVAA2&amp;oth=Blog-SMBTrendsReport&amp;utm_source=Blog&amp;utm_medium=review_sites&amp;utm_campaign=ASIA-Multi-SMBTrendsReport&amp;utm_content=ESMB-rego-7013y000002NpyKAAS\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/salesforce-news-blog-develop.go-vip.net\/wp-content\/uploads\/sites\/8\/2023\/06\/infographic-smes-singapore-thailand-digital-transformation.jpg\" alt=\"Download the Small and Medium Business Trends Report.\"> <\/a> <\/p>\n\n\n\n<p> <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/assets\/infographics\/smes-singapore-thailand-digital-transformation\" target=\"_blank\" rel=\"noopener\">For details on this infographic, please click here.<\/a> <span id=\"authorRoot\" path=\"\/content\/blogs\/sg\/en\/authors\/\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Singapore and Thailand small businesses are ahead of the curve when it comes to embracing technology. Learn more about what worked for them.<\/p>\n","protected":false},"author":1,"featured_media":1018,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"8db443b0da4c429d83470b0f6ff6f1c0","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[18,1,26],"sf_content_type":[],"coauthors":[3],"class_list":["post-1020","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-digital-transformation","sf_topic-infographics","sf_topic-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Singapore and Thailand SMEs Embrace Digital Transformation - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/ap\/blog\/smes-singapore-thailand-digital-transformation\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How SMEs in Singapore and Thailand Embrace Digital Transformation\" \/>\n<meta property=\"og:description\" content=\"Singapore and Thailand small businesses are ahead of the curve when it comes to embracing technology. 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