{"id":10387,"date":"2025-10-03T16:12:51","date_gmt":"2025-10-03T08:12:51","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10387"},"modified":"2025-10-06T15:54:33","modified_gmt":"2025-10-06T07:54:33","slug":"hubspot-alternatives-for-small-business","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/hubspot-alternatives-for-small-business\/","title":{"rendered":"10 HubSpot Alternatives For Small Businesses and Startups"},"content":{"rendered":"\n<p>Small and medium-sized businesses (SMBs) across ASEAN are at a pivotal moment of growth and transformation. With countries like <a href=\"https:\/\/en.vneconomy.vn\/small-businesses-record-a-four-year-high-growth-rate.htm\" target=\"_blank\" rel=\"noreferrer noopener\">Vietnam reporting the highest rate of small business growth since 2019<\/a> and <a href=\"https:\/\/sme.asia\/technology-driving-positive-outlook-for-malaysian-small-businesses\/\" target=\"_blank\" rel=\"noreferrer noopener\">71% of Malaysian small businesses <\/a>experiencing expansion fueled by technology, the digital economy in Southeast Asia is booming. As <a href=\"https:\/\/www.straitstimes.com\/singapore\/sg60-singapore-smes-and-startups-look-overseas-for-growth\" target=\"_blank\" rel=\"noreferrer noopener\">SMBs in Singapore<\/a> show a strong optimistic outlook, the drive to look beyond local shores has gone from an option to a necessity for long-term growth and competitivenes.<\/p>\n\n\n\n<p>As a startup, founder, entrepreneur or <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/what-is-an-smb\/\">small and medium business (SMB)<\/a> owner, you know the value of good tools. You may know that finding the right <a href=\"https:\/\/www.salesforce.com\/ap\/crm\/what-is-crm\/\">customer relationship management (CRM)<\/a> for your small business means choosing the solution that supports your growth <em>and<\/em> fits your budget \u2014 without any hidden costs.\u00a0\u00a0<\/p>\n\n\n\n<p>If you\u2019ve used HubSpot or are considering alternatives, this guide is for you. We\u2019ve compiled an ultimate list of CRM tools \u2014 from Salesforce to Zoho \u2014 \u200cthat can offer similar features at more affordable prices. Whether you need a simpler tool or a more specialised one, this comprehensive list will help you make an informed decision. Let\u2019s jump right \u200cin.&nbsp;<\/p>\n\n\n\n<p><strong>What you&#8217;ll learn<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#h-why-do-small-businesses-need-a-crm\">Why do small businesses need a CRM?<\/a><\/li>\n\n\n\n<li><a href=\"#h-why-consider-alternatives-to-hubspot\">Why consider alternatives to HubSpot?<\/a><\/li>\n\n\n\n<li><a href=\"#h-top-10-hubspot-alternatives-for-small-and-growing-businesses\">Ten HubSpot alternatives for small and growing businesses<\/a><\/li>\n\n\n\n<li><a href=\"#h-crm-resources-to-help-you-make-a-decision\">CRM resources to help you make a decision<\/a><\/li>\n\n\n\n<li><a href=\"#h-salesforce-your-best-hubspot-alternative-for-small-business\">Salesforce \u2014 your best HubSpot alternative for small business<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-do-small-businesses-need-a-crm\">Why do small businesses need a CRM?<\/h2>\n\n\n\n<p>Small and growing businesses need a CRM to get a 360-degree view of their operations. A CRM serves as the central platform that connects <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\">marketing<\/a>, <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/\">sales<\/a>, <a href=\"https:\/\/www.salesforce.com\/ap\/commerce\/\">commerce<\/a>, <a href=\"https:\/\/www.salesforce.com\/ap\/service\">service,<\/a> and <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/collaboration\/\">productivity<\/a> efforts. The right CRM unifies customer data and automation, so that business runs smoothly. And, if you&#8217;re here, you know that there are many CRMs to choose from.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-consider-alternatives-to-hubspot\">Why consider alternatives to HubSpot?<\/h2>\n\n\n\n<p>HubSpot&#8217;s fluctuating pricing changes can be a significant inconvenience. SMBs could be paying up to $800 per month for basic features like reporting and automation. In fact, in a <a href=\"https:\/\/www.salesforce.com\/ap\/compare\/salesforce-vs-hubspot\/\">Salesforce vs HubSpot<\/a> comparison, customers who switch from HubSpot see over 31% \u200cincreased revenue and 29% \u200creturn on investment (ROI). HubSpot&#8217;s comprehensive suite requires investment across multiple hubs (marketing, sales, and service) and their core features are locked in higher tiers.<\/p>\n\n\n\n<p><a href=\"https:\/\/community.latenode.com\/t\/is-hubspots-interface-too-complicated-for-new-users\/17473\/4\" target=\"_blank\" rel=\"noreferrer noopener\">Small teams might find HubSpot too complicated and confusing<\/a>, as it requires onboarding assistance and specialised expertise to operate. And, HubSpot&#8217;s basic plans restrict key features for growing businesses like API access and <a href=\"https:\/\/www.salesforce.com\/ap\/artificial-intelligence\/what-is-automation\/\">automation<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-salesforce-blog-multi-offer\">\n\t<div>\n\t\t\n\n<div class=\"alignfull wp-block-salesforce-blog-section-heading\">\n\t<h2 class=\"wp-block-salesforce-blog-section-heading__title\">\n\t\t\t\tSection Title\t<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wp-block-salesforce-blog-multi-offer__featured-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/2025-smb-trends\/\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/03\/2025-smb-trends-blog-image.jpg?w=300\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/03\/2025-smb-trends-blog-image.jpg 1050w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/03\/2025-smb-trends-blog-image.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/03\/2025-smb-trends-blog-image.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/03\/2025-smb-trends-blog-image.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/03\/2025-smb-trends-blog-image.jpg?w=150&amp;h=100 150w\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 class=\"wp-block-salesforce-blog-multi-offer-card__title\">\n\t\t\t2025 SMB Trends: Why ASEAN Businesses Are Investing in AI and Automation\t\t<\/h4>\n\t<\/a>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column wp-block-salesforce-blog-multi-offer__supporting-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/smb-make-enterprise-level-impact\/\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/11\/TSK-38211_REPUB_Your_Small_Business_Can_Compete_With_Large_Rivals.png?w=300\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/11\/TSK-38211_REPUB_Your_Small_Business_Can_Compete_With_Large_Rivals.png 1500w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/11\/TSK-38211_REPUB_Your_Small_Business_Can_Compete_With_Large_Rivals.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/11\/TSK-38211_REPUB_Your_Small_Business_Can_Compete_With_Large_Rivals.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/11\/TSK-38211_REPUB_Your_Small_Business_Can_Compete_With_Large_Rivals.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/11\/TSK-38211_REPUB_Your_Small_Business_Can_Compete_With_Large_Rivals.png?w=150&amp;h=84 150w\" alt=\"Illustration of a small business compared to a big enterprise on a computer with tools.\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 class=\"wp-block-salesforce-blog-multi-offer-card__title\">\n\t\t\t6 Small Business Growth Strategies For 2026\t\t<\/h4>\n\t<\/a>\n<\/div>\n\n\n\n<div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/small-business-trends\/\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/12\/Screenshot-2025-06-11-at-12.27.13\u202fPM.png?w=300\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/12\/Screenshot-2025-06-11-at-12.27.13\u202fPM.png 2544w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/12\/Screenshot-2025-06-11-at-12.27.13\u202fPM.png?w=300&amp;h=159 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/12\/Screenshot-2025-06-11-at-12.27.13\u202fPM.png?w=768&amp;h=408 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/12\/Screenshot-2025-06-11-at-12.27.13\u202fPM.png?w=1024&amp;h=544 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/12\/Screenshot-2025-06-11-at-12.27.13\u202fPM.png?w=1536&amp;h=816 1536w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/12\/Screenshot-2025-06-11-at-12.27.13\u202fPM.png?w=2048&amp;h=1088 2048w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/12\/Screenshot-2025-06-11-at-12.27.13\u202fPM.png?w=150&amp;h=80 150w\" alt=\"Illustration of trends report\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 class=\"wp-block-salesforce-blog-multi-offer-card__title\">\n\t\t\tTop Small Business Trends For 2026: Smart Tech You Need to Know\t\t<\/h4>\n\t<\/a>\n<\/div>\n\n\n\n<div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/what-is-a-crm-manager\/\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/02\/What-is-a-CRM-Manager.png?w=300\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/02\/What-is-a-CRM-Manager.png 1500w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/02\/What-is-a-CRM-Manager.png?w=300&amp;h=160 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/02\/What-is-a-CRM-Manager.png?w=768&amp;h=410 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/02\/What-is-a-CRM-Manager.png?w=1024&amp;h=546 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/02\/What-is-a-CRM-Manager.png?w=150&amp;h=80 150w\" alt=\"Illustration showing a CRM manager in action.\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 class=\"wp-block-salesforce-blog-multi-offer-card__title\">\n\t\t\tWhat is a CRM Manager? Complete Guide for Startups and SMBs\t\t<\/h4>\n\t<\/a>\n<\/div>\n\n<\/div>\n<\/div>\n\n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-top-10-hubspot-alternatives-for-growing-businesses\">Top 10 HubSpot alternatives for growing businesses<\/h2>\n\n\n\n<p>We&#8217;ve selected the top HubSpot CRM alternatives with an average star rating of 4.2 or above on the <a href=\"https:\/\/www.g2.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">software comparison website G2<\/a>. We&#8217;ve also rated each based on <a href=\"https:\/\/www.youtube.com\/watch?v=N2z5swelQTM\" target=\"_blank\" rel=\"noreferrer noopener\">scalability in a 1-10 ranking<\/a>, a key factor for your business&#8217;s future growth.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-salesforce-starter-suite\">1. Salesforce Starter Suite<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/starter\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"532\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/image_c6815a.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-10384\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image_c6815a.png 1600w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image_c6815a.png?w=300&amp;h=100 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image_c6815a.png?w=768&amp;h=255 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image_c6815a.png?w=1024&amp;h=340 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image_c6815a.png?w=1536&amp;h=511 1536w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image_c6815a.png?w=150&amp;h=50 150w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><figcaption class=\"wp-element-caption\"><em>Source: <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/starter\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Starter Suite<\/a><\/em><\/figcaption><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/starter\/\">Salesforce Starter Suite<\/a> is the ideal cloud-based CRM tool for small businesses and <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/what-is-a-startup\/\">startups<\/a>. It offers comprehensive business management tools without the complexity or high costs of enterprise solutions. This affordable, easy to use platform helps you manage leads, sales, and build your <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/how-to-create-an-online-store\/\">online store<\/a>.&nbsp;<\/p>\n\n\n\n<p>Starter Suite packs features across <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/marketing\/\">marketing<\/a>, <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/sales\/\">sales<\/a>, <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/service\/\">service<\/a>, <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/commerce\/\">commerce<\/a>, and <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/collaboration\/\">productivity<\/a>, into a single, integrated platform. Its drag-and-drop, and out-of-the-box features help you grow without technical expertise. It\u2019s a great starting point for any type of SMB that wants to build a sustainable business without breaking the bank.<br><br><strong>Who it&#8217;s for<\/strong>: Small and growing businesses, <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/how-to-become-an-entrepreneur\/\">entrepreneurs<\/a>, startups, and those looking to get started with CRM<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sales management: <\/strong>Capture and organise <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/lead-generation-for-marketers\/define-lead-generation\" target=\"_blank\" rel=\"noreferrer noopener\">sales leads<\/a> to <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/engagement-platform\/what-is-lead-nurturing\/\">nurture and convert them<\/a> through the sales pipeline \u2014 from initial interest to final purchase decision.<\/li>\n\n\n\n<li><strong>Personalised marketing<\/strong>: Multiple tools and templates for <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/email\/\">email marketing<\/a> and <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/how-to-create-landing-pages\/\">landing pages<\/a>. Also, get insights on improving your marketing performance.<\/li>\n\n\n\n<li><strong>360-degree customer view<\/strong>: Unify your customer interactions, including case management, to offer a more personalised customer experience.&nbsp;<\/li>\n\n\n\n<li><strong>Commerce storefront<\/strong>: Launch your online store with our <a href=\"https:\/\/www.salesforce.com\/ap\/commerce\/online-store-platform\/\">storefront builder<\/a> that offers prebuilt templates, and integrated <a href=\"https:\/\/www.salesforce.com\/ap\/commerce\/online-payment-solution\/payment-gateways\/\">payment<\/a> and checkout solutions.<\/li>\n\n\n\n<li><strong>Mobile access<\/strong>: Access your CRM data on the go with the <a href=\"https:\/\/www.salesforce.com\/ap\/solutions\/mobile\/overview\/\">Salesforce Mobile App<\/a>, so you can resolve \u200cissues from anywhere, enhancing overall <a href=\"https:\/\/www.salesforce.com\/ap\/service\/digital-customer-engagement-platform\/how-to-measure-customer-satisfaction\/\">satisfaction<\/a>.<\/li>\n\n\n\n<li><strong>Easy onboarding<\/strong>: Starter Suite\u2019s built-in <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.easy_help.htm&amp;language=en_US&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">onboarding guides<\/a>, video tutorials, and <a href=\"https:\/\/help.salesforce.com\/s\/?language=en_US\" target=\"_blank\" rel=\"noreferrer noopener\">help centre<\/a> will help you whenever needed.<br><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.salesforce.com\/resources\/customer-stories\/sandy-alexander\/\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdaF_w0n7YNNXNRP-fOFf35b_Iyn19J9pbX3V7mDdEo1wC-cQHl-GmNeGqqpbqiHk7yjaCU3H1AvRIdljpoAZ1bqv68U7ynrh4_tXGDSDIxoSwk4MH-bsSatIZf0Fu1rLC_3NQGxw?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.salesforce.com\/resources\/customer-stories\/sandy-alexander\/\"><em>Sandy Alexander drives faster CRM adoption with Salesforce Starter Suite<\/em><\/a><\/p>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>Starter Suite helps you with <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/what-is-a-sales-lead\/\">sales leads<\/a>, <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/audience-segmentation\" target=\"_blank\" rel=\"noreferrer noopener\">audience segmentation<\/a> and <a href=\"https:\/\/www.salesforce.com\/blog\/lead-scoring\/\">lead scoring<\/a> to prioritise and close deals faster. Your marketing efforts improve helping you create and <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/campaigns\/\">optimise campaigns<\/a>.&nbsp;Customer satisfaction rises with data-driven insights, and more personalised support. <a href=\"https:\/\/www.salesforce.com\/ap\/mulesoft\/workflow-automation\/\">Automated workflows<\/a> and integrated tools like <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/collaboration\/\">Slack<\/a> simplify operations, saving you time and boosting productivity. Your data is always safe, while maintaining customer trust and <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/cost-effective-cybersecurity-small-business\/\">cybersecurity<\/a>.<\/p>\n\n\n\n<p><strong>How it scales business (1-10)<\/strong>: 10<\/p>\n\n\n\n<p><strong>What it costs: <\/strong>$25 per user per month and offers a <a href=\"https:\/\/www.salesforce.com\/ap\/form\/signup\/freetrial-salesforce-starter\/?d=pb\">free 30-day trial<\/a>.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Salesforce Pro Suite<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/pro-suite\/\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXf-1ujNZHjJIrYfFxEp0siczu6KM3w66BlJuQFe1YGZ70_f-hhSa1PkkMrKLKEAWgyRp4fDXxD47Ng3R3iidjBmjsGTRwl_PpisMTlv6gf2Vmvh8SuZzFClyk_PYLDX9yL8ql872Q?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><figcaption class=\"wp-element-caption\"><em>Source: <a href=\"https:\/\/www.salesforce.com\/small-business\/pro-suite\/\">Salesforce Pro Suite<\/a><\/em><\/figcaption><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/pro-suite\/\">Salesforce<strong> <\/strong>Pro Suite<\/a> offers all the features of Starter Suite (and more) and is a scalable CRM to support more complex business needs. In addition to marketing, sales, service, and commerce support, it offers advanced customisations, integrations, and automation. As your business matures, Pro Suite provides analytics tools and workflows to scale without a major upfront investment.<\/p>\n\n\n\n<p><strong>Who it&#8217;s for<\/strong>: Growing midsize businesses, startups <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/small-business-ecommerce\/\">competing with large enterprises<\/a>, and small businesses scaling fast<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sales and marketing automation<\/strong>: Manage sales opportunities effectively with built-in stages, and customise pricing quotes to optimise your <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/what-is-a-sales-cycle\/\">sales cycle<\/a> and predict revenue. Manage multiple channels with prebuilt templates, and automated marketing workflows.<\/li>\n\n\n\n<li><strong>Omnichannel customer service<\/strong>: Integrated support with omnichannel service options, chatbots, and custom email templates. <\/li>\n\n\n\n<li><strong>Commerce automation<\/strong>: Storefront website design, managed checkout and insight dashboards. <\/li>\n\n\n\n<li><strong>Built-in analytics: <\/strong>Create custom reports and dashboards to gain deeper insights into your <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/performance-management\/sales-kpis\/\">key performance indicators (KPIs)<\/a>.<\/li>\n\n\n\n<li><strong>Integrations: <\/strong>Access <a href=\"https:\/\/appexchange.salesforce.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce AppExchange<\/a>, a marketplace for all apps and integrations to extend your CRM capabilities.&nbsp;<\/li>\n\n\n\n<li><strong>Dedicated CRM support<\/strong>: Pro Suite offers an onboarding specialist to guide you through the setup process and to customise the suite to your needs.<br><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/pro-suite\/\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcPzyAfIUFcclg37aQGRCqnVJTc02nKfQsg5GK7wSWrBfaev0GFBFOhPA-xBeQxxaM24VoyS9pSMlacsWbHR3tAiy8qpIsMzbjFMBn5l8eA98pRTHg0_hmKqZCULuv27_EagCQ1?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/pro-suite\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Salesforce Pro Suite<\/em><\/a><\/p>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>Businesses can scale effortlessly with sales productivity tools, built-in dashboards and <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/analytics\/sales-forecasting-guide\/\">sales forecasting<\/a>. Get a clear view of your financial health, and convert your prospects faster and a unified view of your marketing performance across all channels, \u200cincluding <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/marketing\/social-media-marketing-guide\/\">social media<\/a> promotions and omni-channel reach. With <a href=\"https:\/\/www.salesforce.com\/ap\/service\/customer-self-service\/portals\/\">self-service<\/a> and <a href=\"https:\/\/www.salesforce.com\/ap\/service\/what-is-an-ai-chatbot\/\">chatbots<\/a> to deliver faster, more contextual customer service and integrated <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/survey-basics\" target=\"_blank\" rel=\"noreferrer noopener\">survey tools<\/a>, you can gather customer feedback regularly and enhance your offerings. Take your <a href=\"https:\/\/www.salesforce.com\/ap\/commerce\/what-is-ecommerce\/\">ecommerce<\/a> to the next level with <a href=\"https:\/\/www.salesforce.com\/ap\/commerce\/ecommerce-merchandising\/\">merchandising<\/a> tools and customised pricing structures. And your data is safe with <a href=\"https:\/\/security.salesforce.com\/mfa\" target=\"_blank\" rel=\"noreferrer noopener\">multi-factor authentication (MFA)<\/a> and data encryption.<\/p>\n\n\n\n<p><strong>How it scales business (1-10)<\/strong>: 10&nbsp;<\/p>\n\n\n\n<p><strong>What it costs: <\/strong>$100 per user per month and a <a href=\"https:\/\/www.salesforce.com\/ap\/form\/signup\/freetrial-prosuite\/?d=pb\">free 30-day trial<\/a>.&nbsp;<\/p>\n\n\n\n<div class=\"layout-three wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Ready to go Pro?<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Level up your CRM with the top-rated Pro Suite \u2014 the customer platform that scales with you.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/ap\/form\/signup\/freetrial-prosuite\/\">Try it for free<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-three.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-three.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\n\t<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. ActiveCampaign<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.activecampaign.com\/solutions\/smb\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcikXx5_dpi3qpNAXXav4DX8rDbjrBL6zyq6TVchCK9aWAWFU0_fx24iUEfgOHEInUItE9YXRMCwO7yZK9qjI8ej1a2pV4YyrKHf-zTse8itzCduNgWG5zIf4hh0x5hLPuPJc4JDA?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.activecampaign.com\/solutions\/smb\" target=\"_blank\" rel=\"noreferrer noopener\"><em>ActiveCampaign<\/em><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.activecampaign.com\/solutions\/smb\" target=\"_blank\" rel=\"noreferrer noopener\">ActiveCampaign<\/a> is a cloud-based CRM tool that helps businesses manage their customer relationships across various digital channels. It offers a variety of <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/automation\/tools\/\">marketing automation<\/a> features that help lean teams manage their <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/personalization\/cross-channel-marketing-guide\/\">cross-channel marketing<\/a> strategy.<\/p>\n\n\n\n<p><strong>Who it&#8217;s for<\/strong>: <a href=\"https:\/\/www.salesforce.com\/blog\/sole-proprietorship-for-small-business\/\">Solo founders<\/a> and startups looking for a marketing-focused tool<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Omni-channel marketing<\/strong>: Handle <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/omnichannel-marketing\/\">omni-channel marketing<\/a> and interact with customers on platforms of their choice.<\/li>\n\n\n\n<li><strong>Email and content marketing<\/strong>: Use drag-and-drop features to set up <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/email\/campaigns\/\">email campaigns<\/a>, and <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/accessible-inclusive-content-creation\" target=\"_blank\" rel=\"noreferrer noopener\">create content<\/a>. <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/what-is-ab-testing\/\">A\/B test<\/a> different headlines, and <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/what-is-a-call-to-action\/\">call-to-action (CTA)<\/a> buttons to know what\u2019s working.<\/li>\n\n\n\n<li><strong>Quick automations<\/strong>: Simplify your marketing and sales efforts through prebuilt <a href=\"https:\/\/www.activecampaign.com\/recipes\" target=\"_blank\" rel=\"noreferrer noopener\">automation recipes<\/a> and workflows.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>What are the benefits: <\/strong>ActiveCampaign can help you with multiple marketing activities. <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/segmentation\/\">Segment customers<\/a> at every stage of the <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/funnel\/\">sales funnel<\/a> to help your sales team identify and pursue hot leads. Create and schedule engaging <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/marketing-content-creation\" target=\"_blank\" rel=\"noreferrer noopener\">marketing content<\/a> like <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/free-advertising-ideas-for-small-business\/\">advertisements<\/a>, social media, and SMS campaigns. Save time and get faster operations by automating tasks like contact tagging and <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/email\/drip-marketing\/\">drip marketing<\/a>.&nbsp;Your operations run smoothly as ActiveCampaign integrates with key tools like <a href=\"https:\/\/www.salesforce.com\/ap\/\">Salesforce<\/a>, <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/google-analytics-basics\" target=\"_blank\" rel=\"noreferrer noopener\">Google Analytics<\/a>, and Slack. Also, get personalised support and hands-on learning through interactive webinars and <a href=\"https:\/\/www.activecampaign.com\/events\" target=\"_blank\" rel=\"noreferrer noopener\">learning sessions<\/a><\/p>\n\n\n\n<p><strong>How it scales business (1-10)<\/strong>: 6&nbsp;<\/p>\n\n\n\n<p><strong>What it costs: <\/strong>$15 per user per month, and it offers a <a href=\"https:\/\/www.activecampaign.com\/free\" target=\"_blank\" rel=\"noreferrer noopener\">free 14-day trial<\/a>.&nbsp;<\/p>\n\n\n\n<div class=\"layout-four wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Seeing is believing. Try Salesforce for free with a 30 day trial.<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">See how small businesses are using Salesforce CRM to scale fast. No credit card required, no software to install. It all starts with Starter Suite.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/ap\/crm\/free-trial\/\">Try for free<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-four.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-four.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-four.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4. EngageBay<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.engagebay.com\/\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdTI3vDbLFhujKLci42kk73oelwW5oPyfsdyymLbi5icLpcuQ2sMSTjTC-lBrVgCQ2PJ3cUx38a3Z4Fg0AMcGHLuXvSgy_eNdAQ0i1NVjy4ZrhMIFPe6TVSljHQbjyHm4Ke927CBA?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.engagebay.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>EngageBay<\/em><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.engagebay.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">EngageBay<\/a> is a CRM that unifies marketing, sales, and customer support capabilities into a single platform. It provides features like live chat and a social media suite to help with <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/marketing\/content-marketing\/\">content marketing<\/a>.<\/p>\n\n\n\n<p><strong>Who it&#8217;s for<\/strong>: Small businesses and <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/what-is-a-digital-creator\/\">digital creators<\/a><\/p>\n\n\n\n<p><strong>What it can do<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email and lead management: <\/strong>Use<strong> <\/strong>built-in email templates to create and schedule your email marketing campaigns. Also, score <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/lead-scoring\/\">lead quality<\/a> and use <a href=\"https:\/\/www.salesforce.com\/ap\/analytics\/what-is-predictive-analytics\/\">predictive analytics<\/a> to identify conversions.<\/li>\n\n\n\n<li><strong>Contact segmentation<\/strong>: Segment your contacts by demographics, behaviour, and engagement to tailor your communications.<\/li>\n\n\n\n<li><strong>Page builder<\/strong>: Create mobile-ready landing pages and customise elements like CTA buttons, fonts, and headings to match your <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/how-to-write-brand-guidelines-in-5-steps-or-less\/\">brand guidelines<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>EngageBay helps SMBs <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/customer-acquisition\/\">acquire new customers<\/a> effortlessly with email tracking. This helps your sales team track and follow up on<strong> <\/strong>leads throughout the funnel. It offers prebuilt email templates and <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/social-media-monitoring-guide\/\">social media tracking<\/a> to boost <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/email-open-rates\/\">open rates<\/a> and <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/email\/benchmarks\/\">click-through rates (CTRs)<\/a>.&nbsp;EngageBay improves customer experience with a unified customer view, allowing service teams to offer faster support. Collaborate seamlessly with <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/project-management-guide\/\">project management<\/a> dashboards and file sharing within an easy to use interface.<\/p>\n\n\n\n<p><strong>How it scales business (1-10): <\/strong>6<\/p>\n\n\n\n<p><strong>What it costs: <\/strong>$12 per user per month&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Freshsales Suite<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.freshworks.com\/crm\/suite\/\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcSPm7PkBb220IinawHlPlEjNhQv0xYWvxYXOlw9jQcZMB9guLtd1wuBNnPk7jBC6ceECA0mHIMtbP5Ugo3Q3KUIsKGC_6r0Tl0WOWxFH--QfAjrK2FAKmEvw9Ty0LP96Usp8km?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.freshworks.com\/crm\/sales\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Freshsales Suite<\/em><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.freshworks.com\/crm\/suite\/\" target=\"_blank\" rel=\"noreferrer noopener\">Freshsales Suite<\/a> is an AI-powered CRM with a focus on <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/process\/\">sales processes<\/a>. It helps you organise customer data and manage your pipeline, bringing sales and marketing teams together. This collaboration enables faster deal closures and uniform customer experiences.<\/p>\n\n\n\n<p><strong>Who it&#8217;s for<\/strong>: Small businesses, and startups looking for a sales-focused CRM<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Multichannel marketing: <\/strong>Deliver consistent customer experiences across email, social media, SMS, and chat.&nbsp;<\/li>\n\n\n\n<li><strong>AI insights<\/strong>: AI can score and prioritise leads based on their likelihood to convert, helping you focus on high-potential opportunities.&nbsp;<\/li>\n\n\n\n<li><strong>Multiple integrations<\/strong>: Access <a href=\"https:\/\/www.freshworks.com\/apps\/freshsales\/\" target=\"_blank\" rel=\"noreferrer noopener\">Freshworks Marketplace<\/a> for project management, <a href=\"https:\/\/www.salesforce.com\/ap\/resources\/articles\/managing-accounting-for-small-business\/\">accounting<\/a>, and documentation apps.<\/li>\n<\/ul>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>Freshsales Suite brings your customer interactions in one place, and simplifies your sales processes. It helps&nbsp;increase your <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/average-order-value\/\">average order value (AOV)<\/a> and revenue through insights into <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/cross-selling\/\">cross-selling<\/a> and <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/what-is-upselling\/\">upselling<\/a> opportunities. Improve <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/engagement-platform\/what-is-lead-nurturing\/\">lead nurturing<\/a> and customer acquisition with AI-driven insights.<\/p>\n\n\n\n<p><strong>How it scales business (1-10): <\/strong>6&nbsp;<br><br><strong>What it costs: <\/strong>$9 per user per month and&nbsp; a <a href=\"https:\/\/www.freshworks.com\/crm\/signup\/\" target=\"_blank\" rel=\"noreferrer noopener\">free 21-day trial<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Keap<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/keap.com\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1003\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/image.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-10385\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image.png 1600w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image.png?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image.png?w=768&amp;h=481 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image.png?w=1024&amp;h=642 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image.png?w=1536&amp;h=963 1536w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/image.png?w=150&amp;h=94 150w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/keap.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Keap<\/em><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/keap.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keap<\/a> is a marketing and sales CRM platform, and calls itself the \u201c#1 HubSpot alternative.\u201d Like Starter Suite, Keap provides a 360-degree view of customer interactions and business performance. It offers various marketing automation features and helps with client management and sales workflows.&nbsp;<\/p>\n\n\n\n<p><strong>Who it&#8217;s for<\/strong>: Entrepreneurs and small businesses<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personalised marketing and sales<\/strong>: Prebuilt workflows and automation for follow-ups and lead nurturing speed up your sales cycle.<\/li>\n\n\n\n<li><strong>Automated customer management:<\/strong> It centralises all customer and lead information for a complete overview. Automatically captures leads from websites and social media while handling follow-up communications.<\/li>\n\n\n\n<li><strong>Reporting and analytics<\/strong>: Set up reporting dashboards to monitor sales and marketing performance to improve your <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/sales\/smb-sales-guide\/\">SMB sales strategy<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>Keap unifies sales and payment processing on a single platform as it comes with built-in marketing automation and post-purchase communications. Save time by automating repetitive tasks like contact categorisation and follow-ups. This lets you focus on strategic growth. Deliver continuous <a href=\"https:\/\/www.salesforce.com\/ap\/service\/digital-customer-engagement-platform\/what-is-customer-engagement\/\">customer engagement<\/a> through the mobile app and by setting up automatic replies for faster issue resolution. Also, Keap integrates with apps for project management, data storage, and ecommerce to create a cohesive relationship between all your tools.&nbsp;<\/p>\n\n\n\n<p><strong>How it scales business (1-10): <\/strong>5&nbsp;<\/p>\n\n\n\n<p><strong>What it costs: <\/strong>Minimum<strong> <\/strong>of<strong> <\/strong>$249 for two users per month and a <a href=\"https:\/\/try.keap.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">free 14-day trial<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Pipedrive<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.pipedrive.com\/\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcU7S0CKG0C7l2FXZhlEs89WJsIBZtHYKbquGZDVuJyl0VRUBp8iJeQK_GdhkbGFRFwiHxXibrPHH0JOcWMCSj2P1cRDYhqwl0ojO6Z91JO5iim4r5IS--jRln6pIh05Q14p0klKw?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.pipedrive.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Pipedrive<\/em><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.pipedrive.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pipedrive<\/a> is a simple, sales-focused <a href=\"https:\/\/www.salesforce.com\/ap\/crm\/ai-crm\/\">AI CRM<\/a> with features for managing sales pipelines and <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/sales-closing-techniques\/\">deal closures<\/a>. It allows you to manage your communications, reports, and analytics all in one place. Pipedrive comes with chatbot support to answer your questions and provide any assistance.<\/p>\n\n\n\n<p><strong>Who it\u2019s for<\/strong>: Small businesses<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Optimised email marketing: <\/strong>Track key marketing <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/email\/benchmarks\/\">metrics<\/a> like bounce rate, open rates, and customer engagement.&nbsp;<\/li>\n\n\n\n<li><strong>Efficient lead management: <\/strong>Pipeline\u2019s visual interface simplifies lead management. It allows you to capture, qualify, and prioritise leads while easily moving deals through the deal stages.<\/li>\n\n\n\n<li><strong>AI analytics<\/strong>: Reporting and analytics dashboards track your sales and business performance. AI recommends tools and actions to enhance your business operations.<\/li>\n<\/ul>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>Close deals faster with visual dashboards that track sales cycles and improve <a href=\"https:\/\/www.salesforce.com\/ap\/resources\/guides\/sales-forecasting-blueprint\/\">revenue forecasting<\/a>. Use prebuilt templates and <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/email\/automation-guide\/\">email marketing automations<\/a> to send, monitor, and optimise your strategy. Customise your pipelines and workflows to fit your needs, while AI provides insights to improve customer interactions.&nbsp;Simplify your operations with <a href=\"https:\/\/www.salesforce.com\/ap\/agentforce\/ai-assistant\/\">AI assistants<\/a> that write emails, track interactions, and predict revenue. Also, stay productive with timely team reminders via email, in-app, or push notifications directly within your CRM.<\/p>\n\n\n\n<p><strong>How it scales business (1-10): <\/strong>7<\/p>\n\n\n\n<p><strong>What it costs: <\/strong>$14 per user per month and a <a href=\"https:\/\/www.pipedrive.com\/en\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">free 14-day trial<\/a><\/p>\n\n\n\n<div class=\"sp-bottom-r sp-top-r\">\n\t<h2 class=\"hr-headline label\">\n\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" aria-hidden=\"true\" class=\"hr-headline__icon hr-headline__icon--start\"><g fill=\"none\" fill-rule=\"evenodd\" stroke=\"#032D60\" stroke-width=\"2\"><path d=\"M15 5.05v9.9M10 8.071v6.858M5 12v3\" \/><\/g><\/svg>\n\t\tRelated Stories\t<\/h2>\n\n\t<!-- Related Posts Grid -->\n\t<div class=\"grid grid--3-up sp-top-xl\">\n\t\t\n\n<article class=\"card\">\n\t<div class=\"card__contents\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/customer-analysis-paralysis\/\" class=\"card__thumbnail\" aria-label=\"Read Do Your Customers Have Analysis Paralysis? Find Out\" tabindex=\"-1\" target=\"_self\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/01\/Analysis-paralysis-SMB.jpg?w=150&#038;h=150&#038;crop=1\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/01\/Analysis-paralysis-SMB.jpg 1500w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/01\/Analysis-paralysis-SMB.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/01\/Analysis-paralysis-SMB.jpg?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/01\/Analysis-paralysis-SMB.jpg?w=1024&amp;h=574 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/01\/Analysis-paralysis-SMB.jpg?w=150&amp;h=84 150w\" alt=\"Illustration of customers looking at lots of sticky notes on a wall, showing customer analysis paralysis.\" loading=\"lazy\" \/><\/span>\t\t\t<\/a>\n\t\t\t\t<header class=\"card__header\">\n\t\t\t<div class=\"card__taxonomies\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<h2 class=\"card__title h4\">\n\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/customer-analysis-paralysis\/\" target=\"_self\">\n\t\t\t\t\tDo Your Customers Have Analysis Paralysis? Find Out\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/header>\n\t<\/div>\n\t<div class=\"card__meta-contents\">\n\t\t\t\t\t<div class=\"card__meta\">\n\t\t\t\t\n<div class=\"byline-meta byline-meta--1\">\n\n\t\t<address class=\"byline\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/author\/caylin-white\/\" class=\"byline__contents\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"byline__avatar\">\n\t\t\t\t\t\t<span class=\"img-object-fit img-object-fit--is-round\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=139&#038;quality=60\" sizes=\"96px\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp 1892w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=277&amp;h=300 277w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=768&amp;h=831 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=946&amp;h=1024 946w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=1419&amp;h=1536 1419w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=139&amp;h=150 139w\" alt=\"\" aria-hidden=\"true\" loading=\"lazy\" \/><\/span>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"byline__title label\">\n\t\t\t\t\t<span class=\"byline__name\">Caylin<\/span> <span class=\"byline__name\">White<\/span> \t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/address>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"card__excerpt\">\n\t\t\t<p class=\"body-3\">\n\t\t\t\tHere\u2019s how to simplify the buying journey and help your customers make confident decisions with the right data tools.\t\t\t<\/p>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/article>\n\n\n<article class=\"card\">\n\t<div class=\"card__contents\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/what-is-business-analysis\/\" class=\"card__thumbnail\" aria-label=\"Read What Is Business Analysis? Everything You Need to Know\" tabindex=\"-1\" target=\"_self\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/Business-analysis-SMB.jpg?w=150&#038;h=150&#038;crop=1\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/Business-analysis-SMB.jpg 1500w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/Business-analysis-SMB.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/Business-analysis-SMB.jpg?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/Business-analysis-SMB.jpg?w=1024&amp;h=574 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/Business-analysis-SMB.jpg?w=150&amp;h=84 150w\" alt=\"Illustration of business analysis on a computer screen with team.\" loading=\"lazy\" \/><\/span>\t\t\t<\/a>\n\t\t\t\t<header class=\"card__header\">\n\t\t\t<div class=\"card__taxonomies\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<h2 class=\"card__title h4\">\n\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/what-is-business-analysis\/\" target=\"_self\">\n\t\t\t\t\tWhat Is Business Analysis? Everything You Need to Know\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/header>\n\t<\/div>\n\t<div class=\"card__meta-contents\">\n\t\t\t\t\t<div class=\"card__meta\">\n\t\t\t\t\n<div class=\"byline-meta byline-meta--2\">\n\n\t\t<address class=\"byline\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/author\/caylin-white\/\" class=\"byline__contents\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"byline__avatar\">\n\t\t\t\t\t\t<span class=\"img-object-fit img-object-fit--is-round\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=139&#038;quality=60\" sizes=\"96px\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp 1892w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=277&amp;h=300 277w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=768&amp;h=831 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=946&amp;h=1024 946w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=1419&amp;h=1536 1419w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=139&amp;h=150 139w\" alt=\"\" aria-hidden=\"true\" loading=\"lazy\" \/><\/span>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"byline__title label\">\n\t\t\t\t\t<span class=\"byline__name\">Caylin<\/span> <span class=\"byline__name\">White<\/span> \t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/address>\n\t\t\t\t\t<address class=\"byline\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/author\/mahvish-khan\/\" class=\"byline__contents\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"byline__avatar\">\n\t\t\t\t\t\t<span class=\"img-object-fit img-object-fit--is-round\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/11\/mahvish-khan-salesforce.webp?w=150&#038;quality=60\" sizes=\"96px\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/11\/mahvish-khan-salesforce.webp 360w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/11\/mahvish-khan-salesforce.webp?w=150&amp;h=150 150w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/11\/mahvish-khan-salesforce.webp?w=300&amp;h=300 300w\" alt=\"Mahvish Khan - salesforce\" aria-hidden=\"true\" loading=\"lazy\" \/><\/span>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"byline__title label\">\n\t\t\t\t\t<span class=\"byline__name\">Mahvish<\/span> <span class=\"byline__name\">Khan<\/span> \t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/address>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"card__excerpt\">\n\t\t\t<p class=\"body-3\">\n\t\t\t\tLearn strategies and tips for your business analytics.\t\t\t<\/p>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/article>\n\n\n<article class=\"card\">\n\t<div class=\"card__contents\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/vertical-ai-agents-for-startups\/\" class=\"card__thumbnail\" aria-label=\"Read The Rise of Vertical AI Agents: A New Pillar for Startups\" tabindex=\"-1\" target=\"_self\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/02\/image.jpeg?w=150&#038;h=150&#038;crop=1\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/02\/image.jpeg 1600w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/02\/image.jpeg?w=300&amp;h=159 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/02\/image.jpeg?w=768&amp;h=408 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/02\/image.jpeg?w=1024&amp;h=544 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/02\/image.jpeg?w=1536&amp;h=816 1536w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2026\/02\/image.jpeg?w=150&amp;h=80 150w\" alt=\"Illustration of an on-off switch turning AI on to showcase the new vertical AI agents of business.\" loading=\"lazy\" \/><\/span>\t\t\t<\/a>\n\t\t\t\t<header class=\"card__header\">\n\t\t\t<div class=\"card__taxonomies\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<h2 class=\"card__title h4\">\n\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/vertical-ai-agents-for-startups\/\" target=\"_self\">\n\t\t\t\t\tThe Rise of Vertical AI Agents: A New Pillar for Startups\t\t\t\t<\/a>\n\t\t\t<\/h2>\n\t\t<\/header>\n\t<\/div>\n\t<div class=\"card__meta-contents\">\n\t\t\t\t\t<div class=\"card__meta\">\n\t\t\t\t\n<div class=\"byline-meta byline-meta--1\">\n\n\t\t<address class=\"byline\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/ap\/blog\/author\/caylin-white\/\" class=\"byline__contents\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"byline__avatar\">\n\t\t\t\t\t\t<span class=\"img-object-fit img-object-fit--is-round\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=139&#038;quality=60\" sizes=\"96px\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp 1892w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=277&amp;h=300 277w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=768&amp;h=831 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=946&amp;h=1024 946w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=1419&amp;h=1536 1419w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2024\/08\/caylin-white.webp?w=139&amp;h=150 139w\" alt=\"\" aria-hidden=\"true\" loading=\"lazy\" \/><\/span>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<span class=\"byline__title label\">\n\t\t\t\t\t<span class=\"byline__name\">Caylin<\/span> <span class=\"byline__name\">White<\/span> \t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/address>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"card__excerpt\">\n\t\t\t<p class=\"body-3\">\n\t\t\t\tMake advanced automation accessible with vertical AI agents.\u00a0\t\t\t<\/p>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/article>\n\t<\/div>\n<\/div>\n\n\n\n\n<h3 class=\"wp-block-heading\">8. Streak CRM<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.streak.com\/industries\/small-businesses\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeMGYDS2-aqQakTD1-gkMfCWpaE35WlV197nlNDSTftn9mIFHFNS28LgFMLHVt50RN8wGsGAHacPXoL9Uvw2rm0ZuqHXtoVnDQ0wt3tODe8tJtA7kaouaD97yuRQcJyUuQ58nzDag?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.streak.com\/industries\/small-businesses\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Streak CRM<\/em><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.streak.com\/industries\/small-businesses\" target=\"_blank\" rel=\"noreferrer noopener\">Streak CRM<\/a> is a CRM platform specifically integrated with Gmail. It offers core elements like contact management and <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=mktg.mc_moc_link_tracking.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">link tracking<\/a> to analyse customer behaviour, and brings your team together with shared pipelines.<\/p>\n\n\n\n<p><strong>Who it\u2019s for<\/strong>: Freelancers and small businesses<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Monitor sales activities<\/strong>: Track all sales activities \u2014 emails, calls, and meetings \u2014 to identify bottlenecks and improvement opportunities.<\/li>\n\n\n\n<li><strong>Collaboration tools:<\/strong> Share pipelines, contacts, and notes to make sure your team can seamlessly collaborate on deals or projects.&nbsp;<\/li>\n\n\n\n<li><strong>Data management<\/strong>: Streak can capture contact information from emails and public sources \u2014 wherever your <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/target-audience\/\">target audience<\/a> engages with you.<\/li>\n<\/ul>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>Streak CRM helps you run your business without leaving your Gmail account. It helps you prioritise high-value leads through personalised pipelines that highlight hot prospects by deal size and due date. Streak automatically collects contact details from emails and improves conversions with personalised sequences and engagement tracking.&nbsp;Bring your team together with shared pipelines, call logs, and voice notes that integrate with Slack and <a href=\"https:\/\/calendly.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Calendly<\/a>. Ultimately, you become more efficient by syncing tasks and to-do lists seamlessly with <a href=\"https:\/\/calendar.google.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Google Calendar<\/a>.<\/p>\n\n\n\n<p><strong>How it scales business (1-10): <\/strong>5&nbsp;<\/p>\n\n\n\n<p><strong>What it costs: <\/strong>$49 per user per month<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Zendesk<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.zendesk.com\/\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXezR0D7EtGAZLqm3qyFnBbb9WuuFhmdHMEeX_VWDBwHkz57qrkk73jqfHX9OiPOWNsTBgUcCRWMaIBHD-RQc4MwFb-GIXQI_OGXHzic1sy0rW2jYE_hnSL-8jzXtqI8NmyOX60j?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.zendesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Zendesk<\/em><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.zendesk.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zendesk<\/a> is a comprehensive, AI-enabled customer service and sales platform. It&#8217;s known for its human resource capabilities, but it\u2019s like having one big inbox for all your customer questions \u2014 whether by phone, email, chat, or social media.<\/p>\n\n\n\n<p><strong>Who it\u2019s for<\/strong>: Startups and small businesses&nbsp;<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Omni-channel service<\/strong>: Zendesk centralises customer interactions from various channels, including email, live chat, social media, and messaging apps for an <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/omni-channel-readiness-and-digital-engagement\" target=\"_blank\" rel=\"noreferrer noopener\">omni-channel service<\/a> strategy.&nbsp;<\/li>\n\n\n\n<li><strong>Quality assurance<\/strong>: Zendesk helps you monitor and improve the quality of customer interactions for peak efficiency.<\/li>\n\n\n\n<li><strong>Ticketing system:<\/strong> Organises customer inquiries into &#8220;tickets,&#8221; ensuring no issue is overlooked.<\/li>\n<\/ul>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>Zendesk offers multiple features to improve your <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/omni-channel-readiness-and-digital-engagement\" target=\"_blank\" rel=\"noreferrer noopener\">omni-channel support<\/a>. Its centralised dashboard makes sure all team members have the latest information to make <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/critical-thinking-and-decision-making-with-data-and-ai\" target=\"_blank\" rel=\"noreferrer noopener\">data-driven decisions<\/a>. Also, in-app and website messaging makes it convenient for customers to reach you from wherever they are.&nbsp;Improve your team&#8217;s productivity as Zendesk integrates with apps like <a href=\"http:\/\/salesforce.com\/ap\">Salesforce<\/a>, <a href=\"https:\/\/play.google.com\/store\/\">Goo<\/a><a href=\"https:\/\/play.google.com\/store\/\" target=\"_blank\" rel=\"noreferrer noopener\">g<\/a><a href=\"https:\/\/play.google.com\/store\/\">le Play<\/a>, and Slack. Don\u2019t forget to take advantage of Zendesk\u2019s <a href=\"https:\/\/www.zendesk.com\/startups\/\" target=\"_blank\" rel=\"noreferrer noopener\">Startup Community, which<\/a> offers <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/small-business-funding-uncertainty-recession\/\">SMBs with funding<\/a> free access to its Slack community and product updates.<\/p>\n\n\n\n<p><strong>How it scales business (1-10): <\/strong>6&nbsp;<\/p>\n\n\n\n<p><strong>What it costs:<\/strong> $19 per user per month<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Zoho<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.zoho.com\/\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXeS-Hh990BrmJFCGReWIhs2r1mqui-qrnI6Wzd3PgIAarXADKawAtqIzJDbiUFMQm7fhNwH940kJqnUEcQ9BD4hFtJYhu9LDvXZxAmHjJUSWQxvau0DO1GPxERNZOOCpE98PsRRMw?key=KEwWtIXKM93f1iD1B42zPQ\" alt=\"\"\/><\/a><\/figure>\n\n\n\n<p><em>Source: <\/em><a href=\"https:\/\/www.zoho.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Zoho<\/em><\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.zoho.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zoho<\/a> is a CRM platform with different suites for sales, commerce, marketing, and customer service. It comes with no-code tools and intuitive workflows to help businesses quickly set up operations. Zoho also offers a comprehensive view of your customer interactions to help you deliver consistent services.&nbsp;<\/p>\n\n\n\n<p><strong>Who it\u2019s for<\/strong>: Growing businesses and startups<\/p>\n\n\n\n<p><strong>What it can do<\/strong>:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unified marketing dashboard: <\/strong>Marketing campaigns are more organised with all interactions and engagement data in one place. Zoho captures leads from web forms and converts visitors into contacts.<\/li>\n\n\n\n<li><strong>Activity management<\/strong>: Collaborate on tasks, meetings,x and calls through Zoho&#8217;s shared calendar. Customise this dashboard with fields and reports for your business needs.<\/li>\n\n\n\n<li><strong>Reporting and analytics:<\/strong> Prebuilt and customisable dashboards are available to track key sales metrics and analyse your overall sales performance.<\/li>\n<\/ul>\n\n\n\n<p><strong>How it benefits SMBs: <\/strong>Zoho helps SMBs move beyond spreadsheets with improved sales tracking through visual dashboards that unify sales and marketing performance. Achieve higher <a href=\"https:\/\/www.salesforce.com\/ap\/marketing\/analytics\/roi-guide\/\">marketing ROI<\/a> by tracking campaign stages \u2014 from content creation to performance. Deliver consistent and uniform customer service as a single dashboard provides a complete view of customer behaviour and preferences.&nbsp;<\/p>\n\n\n\n<p><strong>How it scales business (1-10): <\/strong>9&nbsp;<\/p>\n\n\n\n<p><strong>What it costs<\/strong>: $7 per user per month and a <a href=\"https:\/\/www.bigin.com\/signup.html?plan=free&amp;source_from=biginpricing\" target=\"_blank\" rel=\"noreferrer noopener\">forever-free trial<\/a>.&nbsp;<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Boost team productivity with Slack<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Bring together your team, your customers, and your tools to help take your business to the next level with Slack \u2014 it\u2019s where business gets done.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/ap\/small-business\/collaboration\/\">Try for free<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm-resources-to-help-you-make-a-decision\">CRM resources to help you make a decision<\/h2>\n\n\n\n<p>Making the right CRM choice is important. So, we&#8217;ve compiled valuable resources fortified by Salesforce research, to guide your decision:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The State of CRM Report<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/ap\/resources\/research-reports\/state-of-crm\/\">The State of CRM Report<\/a> highlights how businesses can use a CRM as a single source of truth. A <a href=\"https:\/\/www.salesforce.com\/ap\/crm\/startup-crm\/\">CRM for startups<\/a> boosts productivity and communication, while tapping into opportunities for <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/sustainable-business-models\/\">sustainable growth<\/a>. With this free report, learn about the challenges global businesses face and how CRMs can address them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM Buyer\u2019s Guide<\/h3>\n\n\n\n<p>What should I look for in a CRM? Does this CRM solve all my business needs? Why are thriving businesses picking Salesforce, and what are its <a href=\"https:\/\/www.salesforce.com\/ap\/crm\/benefits-of-crm\/\">top benefits<\/a>? Get answers to these questions and more with our <a href=\"https:\/\/www.salesforce.com\/ap\/form\/smb\/crm-buyers-guide\/\">CRM Buyer\u2019s Guide<\/a> video series. This quick playlist will help you make an informed choice. And even better? You&#8217;ll hear straight from one of our customers who share what made them pick Salesforce.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-salesforce-ai-research\">Salesforce AI Research<\/h3>\n\n\n\n<p>AI is crucial for the growth of any modern business, small or large. <a href=\"https:\/\/www.salesforceairesearch.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s AI Research<\/a> helps our customers constantly innovate and prepare for the future. We follow <a href=\"https:\/\/www.salesforce.com\/news\/stories\/developing-ethical-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">ethical AI<\/a> guidelines and develop AI tools with immense responsibility. Get all the latest information on our research and developments like <a href=\"https:\/\/www.salesforce.com\/ap\/agentforce\/what-is-agentic-ai\/\">agentic AI<\/a> or Agentforce \u2014 and how we bring these to our CRM.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Trailblazer Community<\/h3>\n\n\n\n<p>Salesforce\u2019s <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/so-what-is-a-trailblazer\/\">Trailblazer<\/a> Community is a global network of Salesforce users, entrepreneurs, and enthusiasts. It&#8217;s a vibrant platform where individuals can ask questions or seek <a href=\"https:\/\/www.salesforcementor.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">mentorship<\/a> and collaboration \u2014 all while staying updated with the latest technologies and trends.&nbsp;<\/p>\n\n\n\n<p>You can also attend virtual community events by joining different groups. The goal is to network, learn, and help each other succeed no matter where you are. SMB owners can connect with like-minded entrepreneurs on <a href=\"https:\/\/trailhead.salesforce.com\/trailblazer-community\/groups\/0F9300000001q5GCAQ\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Small and Medium Business Hub<\/a> or on the <a href=\"https:\/\/partners.salesforce.com\/pdx\/s\/?language=en_US&amp;redirected=RGSUDODQUL\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Partners page<\/a>.<\/p>\n\n\n\n<p>That&#8217;s a wrap! Here&#8217;s the quick-hit list of CRM alternatives: <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d9669f5d0b1&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d9669f5d0b1\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1289\" height=\"730\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2025\/08\/Screenshot-2025-08-08-at-3.17.05\u202fPM-1.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-10386\" srcset=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/Screenshot-2025-08-08-at-3.17.05\u202fPM-1.png 1289w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/Screenshot-2025-08-08-at-3.17.05\u202fPM-1.png?w=300&amp;h=170 300w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/Screenshot-2025-08-08-at-3.17.05\u202fPM-1.png?w=768&amp;h=435 768w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/Screenshot-2025-08-08-at-3.17.05\u202fPM-1.png?w=1024&amp;h=580 1024w, https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2025\/08\/Screenshot-2025-08-08-at-3.17.05\u202fPM-1.png?w=150&amp;h=85 150w\" sizes=\"auto, (max-width: 1289px) 100vw, 1289px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-best-hubspot-alternative-for-small-business-we-vote-for-salesforce\">The best HubSpot alternative for small business? We vote for Salesforce<\/h2>\n\n\n\n<p>The ASEAN region is a hotbed of innovation, with SMBs from the <a href=\"https:\/\/thebusinessmanual-onemega.com\/business-101\/finance\/2024-outlook-year-of-resilience\/\">Philippines<\/a> to <a href=\"https:\/\/www.mordorintelligence.com\/industry-reports\/thailand-digital-transformation-market\">Thailand<\/a> embracing <a href=\"https:\/\/www.gsmaintelligence.com\/research\/the-rise-of-digital-industries-in-asean-accelerating-enterprise-transformation-through-ai-and-mobile\">digital transformation<\/a> at an unprecedented pace. As more businesses in Southeast Asia turn to AI and advanced analytics to gain a competitive edge, the right CRM is the foundation for a future-proof business. <\/p>\n\n\n\n<p>A CRM is your business partner, helping you cross significant milestones on your journey. Whether you\u2019re looking to start out or for more automation or features, there are many alternatives to HubSpot. Salesforce is built to meet all your evolving needs. No matter where you&#8217;re on your journey as a small business owner, you can get started with <a href=\"https:\/\/www.salesforce.com\/ap\/form\/signup\/freetrial-salesforce-starter\/?d=bcta\" target=\"_blank\" rel=\"noreferrer noopener\">Starter Suite<\/a> \u2014 the all-in-one AI CRM your SMB needs.\u00a0Looking for more customisation? <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/pro-suite\/\">Explore Pro Suite<\/a>. Already a Salesforce customer? Activate <a href=\"https:\/\/www.salesforce.com\/ap\/crm\/foundations\/\">Foundations<\/a> and try out Agentforce today.<\/p>\n\n\n\n<p>Choosing the right platform today will empower your business to not only keep up but to thrive in the exciting digital future of ASEAN.<\/p>\n\n\n\n<p><em>AI supported the writers and editors who created this article.<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions-faqs\">Frequently Asked Questions (FAQs)<\/h2>\n\n\n<div class=\"accordion \">\n\t\n\n<button class=\"accordion-header\" type=\"button\">What are the three basic CRM functionalities?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>The three basic CRM functionalities are <a href=\"https:\/\/www.salesforce.com\/ap\/small-business\/contact-management\/\">contact management<\/a>, <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/sales-management\/\">sales management<\/a>, and <a href=\"https:\/\/www.salesforce.com\/ap\/service\/customer-service-incident-management\/customer-service-management\/\">customer service management<\/a>. When choosing a CRM, ensure the tool offers these three functionalities.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">What are some popular alternatives to HubSpot CRM?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>Some popular alternatives to HubSpot CRM include Salesforce, Zoho CRM, and Freshsales. Each offers unique <a href=\"https:\/\/www.salesforce.com\/ap\/crm\/features\/\">features<\/a> and pricing models to suit different business needs.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">How do I choose the right alternative to HubSpot?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>To choose the right HubSpot CRM alternative, consider your specific business needs, budget, and the features that are most important to you, such as <a href=\"https:\/\/www.salesforce.com\/ap\/sales\/what-is-sales-automation\/\">sales automation<\/a>, marketing tools, and customer service capabilities. It&#8217;s also helpful to read reviews and try out free trials to see which CRM fits best.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">Is a CRM free to use?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>While some CRMs offer free versions with limited features, \u200cmost require a paid subscription for comprehensive solutions. Check out the free trials offered by Salesforce, Pipedrive, and Keap before deciding.<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header\" type=\"button\">What&#8217;s the best CRM for small business?<\/button>\n<div class=\"accordion-content\">\n\t\n\n<p>Salesforce is considered the best CRM for small businesses due to its comprehensive features like trust, security, and data management. It\u2019s trusted by businesses of all sizes \u2014 from startups to Fortune 500 companies \u2014 due to its consistent performance and commitment to ethical business practices. Zoho CRM is also a great CRM that offers affordability and high customisation.<\/p>\n\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n","protected":false},"excerpt":{"rendered":"<p>Find out which CRM is tailored to your small business needs and goals.<\/p>\n","protected":false},"author":130,"featured_media":10383,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"682eff9a21b9c4bcc4c17a27AP","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[57,214,26],"sf_content_type":[707],"coauthors":[583],"class_list":["post-10387","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-crm","sf_topic-startups","sf_topic-small-business","sf_content_type-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Best HubSpot Alternatives for Small Business - Salesforce<\/title>\n<meta name=\"description\" content=\"Is HubSpot right for your small business? These 10 CRM alternatives offer comparisons for sales, marketing, commerce, and service and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/ap\/blog\/hubspot-alternatives-for-small-business\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 HubSpot Alternatives For Small Businesses and Startups\" \/>\n<meta property=\"og:description\" content=\"Is HubSpot right for your small business? 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