{"id":1041,"date":"2022-01-13T19:44:00","date_gmt":"2023-06-06T19:44:23","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1041"},"modified":"2023-06-15T08:22:42","modified_gmt":"2023-06-15T08:22:42","slug":"salesforce-crm-implementation-partner","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/salesforce-crm-implementation-partner\/","title":{"rendered":"What Is a Salesforce CRM Implementation Partner?"},"content":{"rendered":"\n

Companies of all sizes are accelerating their digital transformation initiatives<\/a>, in response to changes in customer behaviours<\/a>. Many are interested in implementing integrated, access-from-anywhere solutions. These include customer relationship management (CRM) solutions<\/a> such as those offered by Salesforce. <\/p>\n\n\n\n

Exploring a Salesforce CRM solution is one thing. Knowing which products, applications, and configurations best suits your business is another matter. This is why almost all Salesforce customers turn to dedicated experts to ease their entry into the world of Salesforce. These experts are implementation partners. There is a vast network of Salesforce implementation partners that help businesses achieve their CRM goals. <\/p>\n\n\n\n

Let\u2019s look at some of the most common questions people have about working with a Salesforce implementation partner. I\u2019ll also share how you can get the most out of the partner relationship.<\/p>\n\n\n\n

What is an implementation partner?<\/b><\/h2>\n\n\n\n

In simple terms, an implementation partner is an organisation that has been reviewed and approved by Salesforce to implement CRM solutions on Salesforce\u2019s behalf. <\/p>\n\n\n\n

Each implementation partner specialises in particular areas, industries, or applications. This means that there\u2019s a partner that caters to every need, challenge, business, product, industry, region, and step along the Salesforce journey. <\/p>\n\n\n\n

Why engage an implementation partner?<\/b><\/h2>\n\n\n\n

Our CRM solutions cover the entire spectrum of business operations. These include sales<\/a>, marketing<\/a>, service<\/a>, and sustainability<\/a>. Each product can be bolstered by add-on applications and platform-to-platform integrations. <\/p>\n\n\n\n

In other words, the capabilities of the Salesforce ecosystem are endless. The challenge is to select the right product with the configurations and integrations that best suit your needs.<\/p>\n\n\n\n

A larger company may already work with multiple technological solutions. They may need assistance in figuring out how a Salesforce product, say, Marketing Cloud, can integrate with their existing systems without causing friction. <\/p>\n\n\n\n

A smaller company may be scaling quickly and know that continuing to work with spreadsheets will not support this growth<\/a>. They may realise that they need to automate their processes, or it\u2019s time to develop more personalised customer experiences. Implementing a CRM solution for the first time can feel daunting.<\/p>\n\n\n\n

It is challenging for internal teams or employees with no experience with Salesforce to consider all the variables and implement a new and highly configurable CRM solution. Hiring a full-time employee to take charge of the implementation process can also be expensive.<\/p>\n\n\n\n

These are some of the situationally specific reasons that 90 percent of Salesforce customers rely on partner applications and experts<\/a>.<\/p>\n\n\n

\n
\n

Bringing in a partner late in the game almost always ends in missed opportunities in terms of scope and understanding. The relationship between a customer and a partner is close and collaborative. The only way to ensure smooth implementation is when the journey begins together.<\/p>\n<\/blockquote>\n\n