{"id":1216,"date":"2022-06-07T19:46:00","date_gmt":"2023-06-06T19:46:21","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1216"},"modified":"2023-06-19T05:39:48","modified_gmt":"2023-06-19T05:39:48","slug":"takeaways-from-salesforce-live-asia","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/","title":{"rendered":"Resilience and Other Takeaways From Salesforce\u00a0Live:\u00a0Asia\u00a02022"},"content":{"rendered":"\n<p>Salesforce Live: Asia 2022 was a day of inspiration, innovation, and celebration! It brought our ASEAN community of Trailblazers, industry leaders and partners together virtually to share inspiring stories. We discussed a wide range of topics \u2014 from building trust and resilience, to committing to a sustainable future. Trailblazers also shared transformational tales of customer success and career change. You can now experience <a href=\"https:\/\/www.salesforce.com\/ap\/events\/sflive22\/?d=7013y0000029tBhAAI\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">Salesforce Live: Asia 2022 on-demand.<\/a><\/p>\n\n\n\n<p>Here are the key highlights:<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><b>Resilience to fuel recovery and growth<\/b><\/h2>\n\n\n\n<p>One of the greatest takeaways from Salesforce Live: Asia 2022 is around how successful teams build resilience. By fostering personal and organisational resilience, businesses can achieve greater fulfilment and success. This year, we invited bestselling author Simon Sinek and Chin Yin Ong, Chief People Officer at Grab, to share insights on how building resilience helps individuals and organisations on their growth journey.&nbsp;<\/p>\n\n\n\n<p>At an organisational level, connectedness is the foundation of resilience. Chin Yin shared that in today\u2019s hybrid workspace, Grab leaders make a concerted effort to reconnect with their employees, merchants, and consumers to understand their needs. \u201cWe\u2019re now starting with our teams to rebuild a lot of the social bonds that have weakened,\u201d Chin Yin said. Bringing people together is <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/2020\/07\/4-ways-we-built-team-resilience-for-the-next-normal.html\" target=\"_blank\" rel=\"noopener\">the first step towards building resilient teams<\/a>.&nbsp;<\/p>\n\n\n\n<p>Simon also emphasised the importance of an \u2018infinite mindset\u2019 in developing both personal and organisational resilience. Having an infinite mindset means approaching solutions to problems with a spirit of service, and understanding that helping others also helps us grow. \u201cWhen we see people as human, it not only builds resilient individuals, but definitely contributes to building resilient organisations,\u201d Simon remarked. Only with empathy and trust, can teams build resilience and come together to solve complex problems.&nbsp;<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3202acd6d2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3202acd6d2\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/salesforce-news-blog-develop.go-vip.net\/wp-content\/uploads\/sites\/8\/2023\/06\/sujith-chinyin-simon.jpg\" alt=\"Sujith, Chin Yin and Simon spoke about building individual and organisational resilient. \"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><b>The Salesforce community continues to \u2018do well and do good\u2019<\/b><\/h2>\n\n\n\n<p>In his keynote, Sujith Abraham, Salesforce Senior Vice President and General Manager for ASEAN, took us through some key milestones from the last 12 months. By working closely with our Salesforce community, we empower organisations to do well and do good. Guided by our core values, we put trust in our people and products, support customer success, champion innovation, and promote equality for all.&nbsp;<\/p>\n\n\n\n<p>We are also fully committed to stepping up for our planet and giving back to our communities. Aligning our business with the newly unveiled core value \u2014 sustainability, we embrace business as a platform for change and believe success is for everyone on Earth and the planet itself.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3202acdb41&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3202acdb41\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/salesforce-news-blog-develop.go-vip.net\/wp-content\/uploads\/sites\/8\/2023\/06\/sujith-keynote.jpg\" alt=\"Saleforce 5 core values\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><br><b>How ASEAN businesses are crafting the \u2018wow\u2019 experience<\/b><\/h2>\n\n\n\n<p>Salesforce solutions continued to empower businesses in an increasingly connected world. Cecily Ng, SVP &amp; GM Singapore, showed us how Salesforce solutions are helping Tokopedia craft a seamless connected customer experience. By leveraging Customer 360, Service Cloud, and Slack, their service agents are promptly resolving cases and keeping customers up to date throughout the process.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3202acdedd&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3202acdedd\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/salesforce-news-blog-develop.go-vip.net\/wp-content\/uploads\/sites\/8\/2023\/06\/cecily.jpg\" alt=\"Cecily Ng, SVP &amp; GM Singapore, showed us how Salesforce solutions are helping Tokopedia craft a seamless connected customer experience.\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Boxian Tan, Co-founder and Chief Product Officer of Ninja Van Group, shared how Salesforce solutions help to boost their business performance. Sales Cloud empowers their remote teams with timely and accurate information, leading to significantly higher conversion rates. This improvement in sales experience helped Ninja Van Group emerge stronger from the challenges of the pandemic.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3202ace253&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3202ace253\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/salesforce-news-blog-develop.go-vip.net\/wp-content\/uploads\/sites\/8\/2023\/06\/boxian-cecily.jpg\" alt=\"Boxian Tan, Co-founder and Chief Product Officer of Ninja Van Group, shared how Salesforce solutions help to boost their business performance.\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><br><b>How a Trailblazer transformed her career<\/b><\/h2>\n\n\n\n<p>Jia Ying Lee is a Singapore-based Trailblazer. With no prior experience in technology, Jia Ying was enrolled in the <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/2021\/03\/salesforce-creates-jobs-nurtures-talent-singapore.html\" target=\"_blank\" rel=\"noopener\">Professional Conversion Program<\/a> by her employer to upskill on Salesforce. This helped her take on the role of People Technology Analyst, and she now builds automated workflows, including Slack bots, to empower employees globally. For people looking to transform their careers, she advised, \u201cDon\u2019t stop learning; seize any formal learning opportunities available,and teach your newly acquired skills to someone else.\u201d<\/p>\n\n\n\n<p>Jia Ying was awarded a Golden Hoodie for transforming her career and sharing her learnings with others.&nbsp;<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3202ace5e3&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3202ace5e3\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/salesforce-news-blog-develop.go-vip.net\/wp-content\/uploads\/sites\/8\/2023\/06\/jia-ying-golden-hoodie.jpg\" alt=\"Trailblazer, Jia Ying, received a Golden Hoodie.\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><br><b>Pathway to sustainability<\/b><\/h2>\n\n\n\n<p>Naomi Rajendram, Head of Salesforce ASEAN, Accenture, talked to Stephanie Goveas, Regional Vice President, Alliances at Salesforce, about how <a href=\"https:\/\/www.salesforce.com\/ap\/blog\/2022\/04\/start-net-zero-journey.html\" target=\"_blank\" rel=\"noopener\">Net Zero Cloud is at the centre of Accenture\u2019s sustainability journey.<\/a> Naomi shared how ASEAN businesses can chart their pathway to sustainability. \u201cFirst, understand what sustainability means to your organisation,\u201d advised Naomi. \u201cIf net zero is your focus, know what your current emissions are and get access to accurate data.\u201d<\/p>\n\n\n\n<p>\u201cThen, set appropriate science-based targets. Put a price on carbon emissions and get your teams to focus on immediate reduction. And third, track your progress. Get data-driven insights to drive your sustainability.\u201d<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3202ace967&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3202ace967\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/salesforce-news-blog-develop.go-vip.net\/wp-content\/uploads\/sites\/8\/2023\/06\/naomi.jpg\" alt=\"Naomi shared how ASEAN businesses can chart their pathway to sustainability.\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Salesforce Live: Asia 2022 was a celebration of ideas, innovation&nbsp; and inspiring stories&nbsp; from the ASEAN community. Thank you to our Trailblazers, industry partners, and thought leaders for sharing their insights and learnings.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/ap\/events\/sflive22\/?d=7013y0000029tBhAAI\" target=\"_blank\" rel=\"noopener\">Watch Salesforce Live: Asia 2022 <\/a>on demand. <span id=\"authorRoot\" path=\"\/content\/blogs\/sg\/en\/authors\/\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights from our ASEAN virtual event packed with ideas, insights, and inspiration.<\/p>\n","protected":false},"author":1,"featured_media":1170,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"8d05b799e60e4d8e95c12dffd6ab4284","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[24,40],"sf_content_type":[],"coauthors":[3],"class_list":["post-1216","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-future-of-work","sf_topic-salesforce-ohana"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>All the key highlights from Salesforce Live: Asia 2022 - Salesforce<\/title>\n<meta name=\"description\" content=\"Highlights from our ASEAN virtual event packed with ideas, insights, and inspiration.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resilience and Other Takeaways From Salesforce\u00a0Live:\u00a0Asia\u00a02022\" \/>\n<meta property=\"og:description\" content=\"Highlights from our ASEAN virtual event packed with ideas, insights, and inspiration.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-06T19:46:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-19T05:39:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"281\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Salesforce\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Salesforce\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/image\/2ae386e5431d87a4765b35117b6738e1\"}],\"headline\":\"Resilience and Other Takeaways From Salesforce\u00a0Live:\u00a0Asia\u00a02022\",\"datePublished\":\"2023-06-06T19:46:21+00:00\",\"dateModified\":\"2023-06-19T05:39:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/\"},\"wordCount\":782,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png\",\"inLanguage\":\"en-SG\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/\",\"url\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/\",\"name\":\"All the key highlights from Salesforce Live: Asia 2022 - Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png\",\"datePublished\":\"2023-06-06T19:46:21+00:00\",\"dateModified\":\"2023-06-19T05:39:48+00:00\",\"author\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/601f410a2801f4ddcf6f00cb182e69d3\"},\"description\":\"Highlights from our ASEAN virtual event packed with ideas, insights, and inspiration.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#breadcrumb\"},\"inLanguage\":\"en-SG\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-SG\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png\",\"contentUrl\":\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png\",\"width\":500,\"height\":281,\"caption\":\"Salesforce Live: Asia is Coming \u2013 Here\u2019s What You Can Look Forward To\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.salesforce.com\/ap\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resilience and Other Takeaways From Salesforce\u00a0Live:\u00a0Asia\u00a02022\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/#website\",\"url\":\"https:\/\/www.salesforce.com\/ap\/blog\/\",\"name\":\"Salesforce\",\"description\":\"News, tips, and insights from the global cloud leader\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/ap\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-SG\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/image\/2ae386e5431d87a4765b35117b6738e1\",\"name\":\"Salesforce\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-SG\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/image\/e6bed802dbc774e7364f59f5f076fd2a\",\"url\":\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/Salesforce-logo.webp?w=150&h=150&crop=1\",\"contentUrl\":\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/Salesforce-logo.webp?w=150&h=150&crop=1\",\"width\":\"150\",\"height\":\"150\",\"caption\":\"Salesforce\"},\"description\":\"Salesforce is the #1 AI CRM, bringing companies and customers together in the digital age. We're immersed in the world of customer relationship management, helping businesses unlock the full potential of their data and connect with their customers in more meaningful ways. Whether it\u2019s using AI to improve service or streamlining sales processes, we're passionate about the tools and strategies that help our customers succeed in the digital age.\",\"url\":\"https:\/\/www.salesforce.com\/ap\/blog\/author\/salesforce\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"All the key highlights from Salesforce Live: Asia 2022 - Salesforce","description":"Highlights from our ASEAN virtual event packed with ideas, insights, and inspiration.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/","og_type":"article","og_title":"Resilience and Other Takeaways From Salesforce\u00a0Live:\u00a0Asia\u00a02022","og_description":"Highlights from our ASEAN virtual event packed with ideas, insights, and inspiration.","og_url":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/","og_site_name":"Salesforce","article_published_time":"2023-06-06T19:46:21+00:00","article_modified_time":"2023-06-19T05:39:48+00:00","og_image":[{"width":500,"height":281,"url":"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png","type":"image\/png"}],"author":"Salesforce","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Salesforce","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/image\/2ae386e5431d87a4765b35117b6738e1"}],"headline":"Resilience and Other Takeaways From Salesforce\u00a0Live:\u00a0Asia\u00a02022","datePublished":"2023-06-06T19:46:21+00:00","dateModified":"2023-06-19T05:39:48+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/"},"wordCount":782,"commentCount":0,"image":{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png","inLanguage":"en-SG","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/","url":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/","name":"All the key highlights from Salesforce Live: Asia 2022 - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png","datePublished":"2023-06-06T19:46:21+00:00","dateModified":"2023-06-19T05:39:48+00:00","author":{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/601f410a2801f4ddcf6f00cb182e69d3"},"description":"Highlights from our ASEAN virtual event packed with ideas, insights, and inspiration.","breadcrumb":{"@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#breadcrumb"},"inLanguage":"en-SG","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/"]}]},{"@type":"ImageObject","inLanguage":"en-SG","@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#primaryimage","url":"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png","contentUrl":"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png","width":500,"height":281,"caption":"Salesforce Live: Asia is Coming \u2013 Here\u2019s What You Can Look Forward To"},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/ap\/blog\/takeaways-from-salesforce-live-asia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.salesforce.com\/ap\/blog\/"},{"@type":"ListItem","position":2,"name":"Resilience and Other Takeaways From Salesforce\u00a0Live:\u00a0Asia\u00a02022"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/ap\/blog\/#website","url":"https:\/\/www.salesforce.com\/ap\/blog\/","name":"Salesforce","description":"News, tips, and insights from the global cloud leader","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/ap\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-SG"},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/image\/2ae386e5431d87a4765b35117b6738e1","name":"Salesforce","image":{"@type":"ImageObject","inLanguage":"en-SG","@id":"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/image\/e6bed802dbc774e7364f59f5f076fd2a","url":"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/Salesforce-logo.webp?w=150&h=150&crop=1","contentUrl":"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/Salesforce-logo.webp?w=150&h=150&crop=1","width":"150","height":"150","caption":"Salesforce"},"description":"Salesforce is the #1 AI CRM, bringing companies and customers together in the digital age. We're immersed in the world of customer relationship management, helping businesses unlock the full potential of their data and connect with their customers in more meaningful ways. Whether it\u2019s using AI to improve service or streamlining sales processes, we're passionate about the tools and strategies that help our customers succeed in the digital age.","url":"https:\/\/www.salesforce.com\/ap\/blog\/author\/salesforce\/"}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/06\/sflive-asia22-blog-header-500x281-1.png","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/ap\/blog","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/posts\/1216","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/comments?post=1216"}],"version-history":[{"count":4,"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/posts\/1216\/revisions"}],"predecessor-version":[{"id":2965,"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/posts\/1216\/revisions\/2965"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/media\/1170"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/media?parent=1216"}],"wp:term":[{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/sf_topic?post=1216"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/sf_content_type?post=1216"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/ap\/blog\/wp-json\/wp\/v2\/coauthors?post=1216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}