{"id":1627,"date":"2023-01-17T19:51:00","date_gmt":"2023-06-06T19:51:20","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1627"},"modified":"2023-06-16T07:28:59","modified_gmt":"2023-06-16T07:28:59","slug":"meet-trailblazer-ng-teck-lung","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/meet-trailblazer-ng-teck-lung\/","title":{"rendered":"Meet Ng Teck Lung: Finding Success Through Lifelong Learning"},"content":{"rendered":"\n

At Salesforce, Nichola Palmer works with customers to bring their stories of innovation and transformation to life. In this blog series featuring Trailblazers, Nichola introduces Ng Teck Lung, a Salesforce Administrator with Ninja Van. Teck Lung left a successful IT career to become a private-hire driver so he could spend more time with his family. Now, he\u2019s reskilled as a Salesforce Administrator for a successful mid-career direction change.<\/i><\/p>\n\n\n\n

By early 2016, Singapore-born Ng Teck Lung had built a successful IT career. He started out in the mid 1990s as a Lotus Notes programmer, and worked as a software consultant for various companies until joining BlackBerry as a technical support analyst in 2005. From 2011, he took on senior project management roles at Prudential and e-Cop.<\/p>\n\n\n\n

But Teck Lung\u2019s successful career came at a cost to his work\/life balance. His busy work schedule meant he was missing time with his young family. So he decided things needed to change.<\/p>\n\n\n\n

\u201cWorking as a project manager or a technical support analyst in a global contact centre often meant working at weekends, and I missed some of my daughter\u2019s major milestones,\u201d he explained. \u201cSo I decided to leave and partner with ride-hailing platforms as a private driver. That was when the incentives were really good, and being self-employed gave me the flexibility I wanted to spend more time with my family.\u201d<\/p>\n\n\n\n

Teck Lung says he very much enjoyed his new career choice for around four-and-a-half good years. \u201cI was able to build a stronger relationship with my daughter,\u201d he says. \u201cI would drive her to school and pick her up each day. That was private time for us that I valued very much.\u201d <\/p>\n\n\n\n

Unlocking the silver lining<\/span><\/h2>\n\n\n\n

Then the pandemic hit. Lockdowns and restrictions heavily impacted Teck Lung\u2019s driving business, and he and his family were soon living on their savings.<\/p>\n\n\n\n

\u201cI heard about the SSG SkillsFuture programme, and decided to reskill as a Salesforce Administrator<\/a>,\u201d Teck Lung says. \u201cSalesforce appealed to me because it is the number-one CRM in the world and is still growing exponentially, so I felt that I wouldn\u2019t have any trouble finding a job in the Salesforce ecosystem.\u201d<\/p>\n\n\n\n

Teck Lung participated in the SGUnited Salesforce Career Kickstarter Programme, a previous reskilling course<\/a> supported by Trailhead Academy<\/a>, and he used the Trailblazer community to expand and extend his Salesforce knowledge.<\/p>\n\n\n

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<\/p>\nI checked out the Salesforce Career Path in\u00a0Trailhead<\/a>\u00a0and decided to take the Administrator Path in the short-term (one to two years), and the Consultant path in the long-term (three to five years),\u201d he explains. \u201cI followed local Admin and User Community Groups and connected with experienced global Trailblazers like\u00a0Johan Yu<\/a>, Jason Lim, and Desmond Ho.”<\/cite><\/blockquote>\n\n