{"id":3512,"date":"2023-06-30T23:05:00","date_gmt":"2023-06-30T23:05:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=3512"},"modified":"2025-03-20T10:28:39","modified_gmt":"2025-03-20T02:28:39","slug":"ecommerce-architecture","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/","title":{"rendered":"Small Steps, Smart Gains: 4 Intelligent Approaches To Deliver Commerce Your Way"},"content":{"rendered":"\n<p>\u201cQuick wins\u201d are music to our ears. To stay ahead, you need to move fast: test, learn, optimise, repeat. It used to be that commerce deployments were massive and intimidating, requiring major IT resources, long timelines, and big budgets. But with the constant pressure commerce leaders face to both innovate and be more efficient, that kind of investment doesn\u2019t always fly.&nbsp;<\/p>\n\n\n\n<p>Thanks to intelligent and flexible new technology, you have many options for implementation at your fingertips. What\u2019s right for your business could mean quick iterative improvements, adding AI capabilities, mixing and matching headless and traditional ecommerce architecture, embedding commerce everywhere, or anything in between.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"flexibility-for-the-win\">Flexibility for the win<\/h2>\n\n\n\n<p>New channels are emerging constantly, and&nbsp;<a href=\"https:\/\/www.salesforce.com\/ap\/resources\/research-reports\/state-of-commerce\/\" target=\"_blank\" rel=\"noreferrer noopener\">83% of digital leaders<\/a>&nbsp;are already expanding their channel strategies. How great would it be to embed AI-driven commerce in every touchpoint in the customer journey? Imagine a GPT-powered concierge that can bring the best parts of in-person shopping to every digital channel; service agents who can accept payments in the field with a Pay Now link; or supercharged merchants using generative AI to improve product descriptions. With a flexible platform, every step of the customer journey is your chance to maximise revenue, savings, and relationships.<\/p>\n\n\n\n<p>Businesses must differentiate on customer experience. Take outdoor products manufacturer YETI, for example. To launch&nbsp;<a href=\"https:\/\/www.yeti.com\/all-day-drinkware\" target=\"_blank\" rel=\"noreferrer noopener\">Drinkware Finder<\/a>, its new immersive customer experience, YETI used a composable storefront to work untethered from traditional ecommerce design constraints, iterate quickly, and go live in less than two months.<\/p>\n\n\n\n<p>Perhaps you want to focus your resources where they have the most impact by phasing your headless commerce transformation. Children\u2019s furniture brand&nbsp;<a href=\"https:\/\/www.stokke.com\/USA\/en-us\/home\" target=\"_blank\" rel=\"noreferrer noopener\">Stokke<\/a>&nbsp;started by reimagining its checkout experience first. By working at its own speed, the Stokke team minimised risk and costs, and saw a&nbsp;<a href=\"https:\/\/www.salesforce.com\/blog\/headless-website\/\" target=\"_blank\" rel=\"noreferrer noopener\">29% increase in checkout conversions<\/a>. After a successful deployment, Stokke moved quickly to its next phase.<\/p>\n\n\n\n<p>Whatever your business calls for, you can stay agile and get to market faster when your ecommerce architecture flexes with you.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Your guide to finding your best-fit storefront<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Discover the storefront strategy that fits your business best with this decision tree.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/form\/commerce\/conf\/find-your-best-fit-storefront-guide\">Get the guide<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"four-ways-to-tackle-a-commerce-implementation\">Four ways to tackle a commerce implementation<\/h2>\n\n\n\n<p>These four approaches give you flexibility in how you approach your commerce implementation. The right course for you, whether you adopt one of these or mix and match, will depend on the unique needs of your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-embedded-commerce\">1. Embedded commerce<\/h3>\n\n\n\n<p>If you want to unlock new revenue opportunities without reinventing your entire commerce architecture \u2014 and without a storefront at all \u2014 consider embedding commerce into your existing service and sales workstreams. Consumers already engage in&nbsp;<a href=\"https:\/\/www.salesforce.com\/ap\/resources\/research-reports\/state-of-the-connected-customer\/\" target=\"_blank\" rel=\"noreferrer noopener\">an average of nine different touchpoints<\/a>&nbsp;with a company, so extending commerce to those channels is a simple way to both generate new revenue and improve customer experience. For your business, that might mean giving your service agents the ability to collect payments through a transaction link right within a chat session or field service appointment. For sales, it could mean turning on self-service reordering portals to enable one-click reorders, or allowing reps to process orders on behalf of their customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-out-of-the-box-templates\">2. Out-of-the-box templates<\/h3>\n\n\n\n<p>When you need to get to market quickly or empower merchandisers or marketers with self-service tools, using predesigned templates is a good way to go. They give you a tried-and-true library of configurations like home pages, carts, checkouts, PLPs, and PDPs that you can implement quickly. From there, click-based merchandising tools and page editors let your teams build and update pages in minutes, even using generative AI to write product descriptions, and launch campaigns and promos without the help of the IT department.&nbsp;<\/p>\n\n\n\n<p>The best platforms will also include preconfigured integrations such as Apple Pay, let you mix and match with composable storefronts, embed AI capabilities, and give you the flexibility to scale with your platform as your commerce needs grow. Downsides? Because templates are an out-of-the-box solution, they don\u2019t provide the same level of agility as more composable solutions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-composable-storefronts\">3. Composable storefronts<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/blog\/composable-storefront\/\" target=\"_blank\" rel=\"noreferrer noopener\">Composable storefronts<\/a>&nbsp;are customisable storefronts built for&nbsp;<a href=\"https:\/\/www.salesforce.com\/blog\/define-headless-commerce\/\" target=\"_blank\" rel=\"noreferrer noopener\">headless commerce<\/a>. In headless architectures, the head, or public-facing site your customers interact with, is detached from the body, or the back end, where data is collected and transactions are processed.<\/p>\n\n\n\n<p>A composable storefront is fully customisable, letting you easily build the right set of components and functionality for your headless site. And there\u2019s a huge bonus: The storefront operations \u2014 like hosting, securing, and scaling \u2014 are all managed on your behalf.<\/p>\n\n\n\n<p>Composable commerce helps you operate more efficiently thanks to faster development cycles and the ability to make quick changes. You also maintain complete design and process freedom. And yes, you can deliver AI-powered customer experiences. Ultimately, composable storefronts reduce the cost and improve the ROI of building and managing a headless architecture.<\/p>\n\n\n\n<div class=\"layout-astro wp-block-salesforce-blog-related-trail\">\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__cloud\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-cloud-layout-astro.png\" alt=\"\">\n\n\t\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__background\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-background-layout-astro.png\" alt=\"\">\n\n\t<div class=\"related-trail__wrapper\">\n\t\t<div class=\"related-trail__content\">\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 345.8 82.8\" aria-hidden=\"true\" class=\"related-trail__logo\"><path fill=\"#1d3767\" d=\"M96.6 33h9v22.6h4.8V33h8.8v-4.3H96.6zm49.8 5.3c0-5.7-3.6-9.6-10.8-9.6H127v27h4.8v-7.9h3l2.3-.1 5.7 8h5.6l-7-9.2c3.4-1.6 5-4.5 5-8.2m-11.1 5.3h-3.6V33h3.6c4.4 0 6 2.3 6 5.3s-1.6 5.3-6 5.3m30.8-15.2-12.6 27.2h5l2.3-5.3h11.6l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm25.2-17.7h4.8v27h-4.8zm20.7 0h-4.8v27h17.6v-4.4h-12.8zm38.4 12.1h-13.2V28.7H229v27h4.7V45h13.2v10.6h4.7V28.7h-4.7zm15.9 14.8h17.5v-4.4h-12.7v-6.4H279v-4.2h-11.5v-7.5h12.7v-4.4h-17.5zm36.9-27.2L287 55.6h5l2.3-5.3H306l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm35.4-17.7h-10.2v27h10.2c8.2 0 14.4-5.9 14.4-13.6s-6-13.4-14.4-13.4m0 22.6H326V33h5.4a9.1 9.1 0 1 1 0 18.1z\" \/><path fill=\"#1d315f\" d=\"M43 82.8h.1a74 74 0 0 0 38.5-12.3 3 3 0 0 0 1.3-2.4v-6A66.2 66.2 0 0 0 42.5.2a3 3 0 0 0-2.3 0A66.2 66.2 0 0 0 0 62.2V68a3 3 0 0 0 1.2 2.4 74 74 0 0 0 40.2 12.4z\" \/><path fill=\"#8ed1f4\" d=\"M13.8 51.8a.3.3 0 0 0 0-.1L33 23.6a3.1 3.1 0 0 1 .8-.8 3 3 0 0 1 4 .8l9.5 13.8 3.5-5a3 3 0 0 1 4.9 0L69 51.6a.3.3 0 0 1 .1.3h7C70.7 17.7 43.7 7.2 41.4 6.2c0 0-11.2 4-21.2 16A59.6 59.6 0 0 0 6.8 51.8zm21.7-21.3\" \/><path fill=\"#aa76b3\" d=\"m62 51.9-8.7-12.6-4.2 6.1 4.8 6.4z\" \/><path fill=\"#722a87\" d=\"m49 45.4-4.4 6.4H54z\" \/><path fill=\"#8ed1f4\" d=\"m37 32.6-1.5-2.1z\" \/><path fill=\"#aa76b3\" d=\"m28 41.4 7.6 10.4h1.8l6.4-9.2-6.8-10-1.5-2.1z\" \/><path fill=\"#722a87\" d=\"m28 41.4-7 10.4h14.6z\" \/><path fill=\"#069a49\" d=\"M43.8 72.5a1.8 1.8 0 0 0-1-2.4L40.1 69a8 8 0 0 1-1-.5 7.8 7.8 0 0 1-2.4-10.7H6a44 44 0 0 0-.2 4.4v4.4A70 70 0 0 0 26 75a70 70 0 0 0 15.2 2l2.4-4.3zm33-14.8H44.3l-2.5 3a1.7 1.7 0 0 0-.2.5 1.8 1.8 0 0 0 1 2.3l2.7 1.2.7.4a7.8 7.8 0 0 1 3 10.6l-.5.9 4.8-.8a71 71 0 0 0 8.4-2.2l1.3-.4a71 71 0 0 0 14-6.7v-8.8z\" \/><path fill=\"#fff\" d=\"m46 65-.7-.3-2.7-1.2a1.8 1.8 0 0 1-1-2.4 1.7 1.7 0 0 1 .2-.4l2.5-3h-7.6A7.8 7.8 0 0 0 39 68.4a8 8 0 0 0 1 .5l2.7 1.2a1.8 1.8 0 0 1 1 2.4l-.1.2-2.5 4.3a52.5 52.5 0 0 0 7.2-.4l.5-.9A7.8 7.8 0 0 0 46 65.1z\" \/><path fill=\"#157139\" d=\"M56.9 67.3h8.8l-4.4-5zM23 71h9l-4.5-5.1zm-4.1-10.4-4.5 5h8.9z\" \/><\/svg>\n\t\t\t<h2 class=\"wp-block-related-trail__title\">Learn headless commerce basics<\/h2>\n\t\t\t<p>Improve your storefront development process with headless commerce. Discover how on Trailhead, the free online learning platform from Salesforce.<\/p>\n\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/b2c-headless-commerce-basics\">Learn how<\/a><\/div>\n\n\t\t<\/div>\n\t\t<div class=\"related-trail__mock\">\n\t\t\t<div class=\"related-trail__points\">+200 points<\/div>\n\t\t\t<div class=\"related-trail__eyebrow\">Module<\/div>\n\t\t\t<p class=\"related-trail__trail-title h3\">Headless Commerce Basics<\/p>\n\t\t\t<p class=\"related-trail__trail-description\">Improve your storefront development process.<\/p>\n\t\t\t<div class=\"related-trail__actions\">\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 10 10\" aria-hidden=\"true\"><path fill=\"#747474\" fill-rule=\"evenodd\" d=\"m4.93.69.88 2.88c.04.12.16.18.27.18h2.89c.29 0 .4.38.17.56L6.79 6.04c-.1.07-.13.2-.1.32l1.12 2.96c.08.27-.2.5-.44.33L4.85 7.77c-.1-.08-.23-.08-.34 0L1.97 9.65a.29.29 0 0 1-.45-.33L2.6 6.36a.3.3 0 0 0-.1-.32L.17 4.3c-.23-.18-.1-.56.17-.56h2.89c.13 0 .23-.04.27-.18l.9-2.9c.08-.27.46-.25.54.02Z\" clip-rule=\"evenodd\" \/><\/svg>\n<\/div>\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 9 5\" aria-hidden=\"true\"><path fill=\"#747474\" d=\"M4.16 4.5.26 0h7.8z\" \/><\/svg>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__foreground\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-foreground-layout-astro.png\" alt=\"\">\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__parks\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-parks-layout-astro.png\" alt=\"\">\n\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-bring-your-own-storefront\">4. Bring your own storefront<\/h3>\n\n\n\n<p>BYOH (Bring Your Own Head) might not be engraved on many party invitations, but this option can make a lot of sense for certain companies or projects. You may have already invested in your own storefront for headless. Or you may have significant IT resources that can handle complexity, and your organisation is committed to the long-term maintenance and support of your tech. In these cases, you can create an extremely customised or specialised experience with integrations or homegrown apps. You\u2019ll have the freedom and flexibility to get exactly what you want, but be aware that this strategy requires a large IT team and a lot of overhead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-right-ecommerce-architecture-keeps-up-with-you\">The right ecommerce architecture keeps up with you<\/h2>\n\n\n\n<p>There\u2019s no one right way to build an ecommerce infrastructure. But as a commerce leader, it will always be a priority to respond quickly to market demands, add revenue streams, and maximise your resources \u2014 all while putting your customers first. A flexible and intelligent technology platform can be your best partner in creating a digital experience as unique as your brand.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Duluth Trading Co. goes lightning fast with headless commerce<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">and a headless architecture in just a few months. (Yes, it\u2019s possible.)<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/resources\/customer-stories\/duluth-trading-co-creates-lightning-fast-digital-experiences\/\">Read the story<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to ecommerce architecture, you have more flexibility than ever. Here are some of our favourite ways to unlock agility, speed, and revenue.<\/p>\n","protected":false},"author":1,"featured_media":3517,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[18],"sf_content_type":[],"coauthors":[272],"class_list":["post-3512","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-digital-transformation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Small Steps, Smart Gains: 4 Intelligent Approaches To Deliver Commerce Your Way - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Small Steps, Smart Gains: 4 Intelligent Approaches To Deliver Commerce Your Way\" \/>\n<meta property=\"og:description\" content=\"When it comes to ecommerce architecture, you have more flexibility than ever. Here are some of our favourite ways to unlock agility, speed, and revenue.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-30T23:05:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-20T02:28:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/08\/ecommerce-flexibility.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"281\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Erin Emery\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Erin Emery\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/#\/schema\/person\/image\/652e598dfc9afb03d47df8b2d4d819fc\"}],\"headline\":\"Small Steps, Smart Gains: 4 Intelligent Approaches To Deliver Commerce Your Way\",\"datePublished\":\"2023-06-30T23:05:00+00:00\",\"dateModified\":\"2025-03-20T02:28:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/\"},\"wordCount\":975,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/uploads\/sites\/8\/2023\/08\/ecommerce-flexibility.jpg\",\"inLanguage\":\"en-SG\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/\",\"url\":\"https:\/\/www.salesforce.com\/ap\/blog\/ecommerce-architecture\/\",\"name\":\"Small Steps, Smart Gains: 4 Intelligent Approaches To Deliver Commerce Your Way - 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