{"id":40,"date":"2022-04-13T19:33:00","date_gmt":"2023-06-06T19:33:13","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=40"},"modified":"2023-10-02T15:22:07","modified_gmt":"2023-10-02T15:22:07","slug":"build-data-culture","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/build-data-culture\/","title":{"rendered":"How To Build a Data Culture: What Leaders Need To Know"},"content":{"rendered":"\n<p>Your company accumulates mass quantities of data every day. You collect information from marketing, sales, service, and more. There are&nbsp;<a href=\"https:\/\/www.salesforce.com\/blog\/ethical-data-privacy\/\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">mission-critical insights<\/a>&nbsp;locked inside. The question is, what trends are you missing? Can you surface them to&nbsp;<a href=\"https:\/\/www.salesforce.com\/resources\/articles\/what-is-revenue-intelligence\/\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">make smarter, more strategic decisions<\/a>? If so, how?<\/p>\n\n\n\n<p><a adhocenable=\"false\" href=\"https:\/\/www.salesforce.com\/ap\/blog\/2021\/04\/podcast-episode-seventeen-robert-wickham.html\" target=\"_blank\" rel=\"noopener\">Building a data culture<\/a> is the only way to unearth these buried insights. That\u2019s a formidable task for the&nbsp;<a href=\"https:\/\/www.tableau.com\/learn\/whitepapers\/idc-data-culture\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">83% of CEOs<\/a>&nbsp;who want their organisations to be more data-driven. Yet, companies that embrace this approach to decision-making are more successful. In fact, leading data-driven companies to reallocate talent and capital&nbsp;<a href=\"https:\/\/www.mckinsey.com\/business-functions\/mckinsey-digital\/our-insights\/how-six-companies-are-using-technology-and-data-to-transform-themselves\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">four times faster<\/a>&nbsp;than their peers. Furthermore, the 58% of companies that make decisions based on data are&nbsp;<a href=\"https:\/\/www.ciodive.com\/news\/data-driven-companies-revenue-coronavirus-covid19\/578159\/\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">more likely to beat revenue targets<\/a>&nbsp;than those that don\u2019t.<\/p>\n\n\n\n<p>So, what\u2019s next for leaders ready to build a data culture? See how CEOs can overcome challenges and empower their employees to make smarter decisions faster.<\/p>\n\n\n\n<p>CEOs face countless decisions about where to start when building a data culture. Overcome analysis paralysis by&nbsp;<a href=\"https:\/\/www.tableau.com\/data-culture-playbook\/read\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">starting small<\/a>&nbsp;with a use case that proves the value of your new data culture. Promote the payoff with skeptics: McKinsey research shows&nbsp;<a href=\"https:\/\/www.mckinsey.com\/business-functions\/mckinsey-digital\/our-insights\/how-six-companies-are-using-technology-and-data-to-transform-themselves\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">data-driven companies<\/a>&nbsp;accomplish goals faster and that their initiatives contribute at least 20% to earnings before income taxes.<\/p>\n\n\n\n<p>Here\u2019s why this works:<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Data analysis surfaces actionable trends<\/h2>\n\n\n\n<p>Data analysis surfaces patterns that&nbsp;<a href=\"https:\/\/www.tableau.com\/sites\/default\/files\/2021-05\/Tableau_WhitePaper_US47605621_FINAL-2.pdf\" target=\"_blank\" rel=\"noopener\">unearth value<\/a>&nbsp;and enable companies to take advantage of market opportunities faster. That drives growth, nurtures innovation, and strengthens differentiation from competitors.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Companies that still rely on institutional knowledge and gut feelings to guide decision-making are leaving money on the table.<\/p>\n<\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fap%2Fblog%2Fbuild-data-culture%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=How%20To%20Build%20a%20Data%20Culture%3A%20What%20Leaders%20Need%20To%20Know\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=How%20To%20Build%20a%20Data%20Culture%3A%20What%20Leaders%20Need%20To%20Know&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fap%2Fblog%2Fbuild-data-culture%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fap%2Fblog%2Fbuild-data-culture%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"How To Build a Data Culture: What Leaders Need To Know\" https:\/\/www.salesforce.com\/ap\/blog\/build-data-culture\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Artificial intelligence and machine learning take the guesswork out of decision-making<\/h2>\n\n\n\n<p>Companies that still rely on institutional knowledge and gut feelings to guide decision-making are leaving money on the table. With artificial intelligence and machine learning, employees&nbsp;<a href=\"https:\/\/www.dataleadershipcollaborative.com\/data-practice\/executive-data-engagement-and-democratization-analytics\" target=\"_blank\" rel=\"noopener\">make the right decisions quickly and confidently.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Strategic work keeps employees engaged<\/h2>\n\n\n\n<p>When <a href=\"\/ap\/resources\/guides\/role-of-ai-in-marketing\/\">data analyses guide routine decisions<\/a>, employees spend less time on basic tasks and more time focusing on strategic work. That keeps them engaged and productive. That\u2019s why&nbsp;<a href=\"https:\/\/www.tableau.com\/sites\/default\/files\/pages\/idc_infobrief_data_culture.pdf\" target=\"_blank\" rel=\"noopener\">84% of data-leading organisations<\/a>&nbsp;have observed an increase in employee retention.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Empower the right team to score a financial win<\/h2>\n\n\n\n<p>The best way to build a community of data champions is to demonstrate how data-driven decision-making grows revenue and streamlines operations. Don\u2019t choose an analytics use case just because it might produce an interesting outcome. Instead, opt for a project that will yield a financial win and that you can later scale for maximum impact.<\/p>\n\n\n\n<p>Here\u2019s how to start:<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Step 1: Choose the right team members<\/h3>\n\n\n\n<p>Start a working group that includes diverse colleagues from across the organisation. These team members should bring a collaborative mindset, differentiated skills and abilities, and distinct organisational perspectives. Make sure you include executives, line managers, data engineers, developers, and machine learning architects.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Step 2: Equip your team with the right training and technology<\/h3>\n\n\n\n<p>With&nbsp;<a href=\"https:\/\/www.tableau.com\/products\/tableau-crm?utm_campaign_id=2017049\" target=\"_blank\" rel=\"noopener\">accessible technology<\/a>, you can connect team members and enable them to unlock hidden insights. Don\u2019t assume your team members have the skills or tools to get started on their own. Instead, give them&nbsp;<a href=\"https:\/\/www.salesforce.com\/products\/mytrailhead\/overview\/\" target=\"_blank\" rel=\"noopener\">comprehensive training<\/a>&nbsp;so they can learn how to make data-driven decisions from anywhere (without having to be an actual data scientist).<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Step 3: Start small<\/h3>\n\n\n\n<p>Test your assumptions on a small scale and iterate. You\u2019ll know you\u2019ve hit a winner when your colleagues can measure the value of your project on their bottom line.<\/p>\n\n\n\n<p>Here\u2019s how this worked at one financial services company. After a simple clustering analysis evaluated subclasses of data across sales territories, right-sizing the coverage led to&nbsp;<a href=\"https:\/\/www.dataleadershipcollaborative.com\/data-impact\/make-yourself-essential-tying-data-roi\" target=\"_blank\" rel=\"noopener\">$1 million<\/a>&nbsp;in incremental revenue the following year. That win was enough to build enthusiasm for data-driven decision-making across the company.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Nobody can just drop all your data in and the right answer comes out. It\u2019s that human insight that helps you make that jump from that raw data to conclusions.<\/p>\n<cite>Mark Nelson<\/cite><\/blockquote>\n<span class=\"citation-role\">Tableau CEO<\/span>\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fap%2Fblog%2Fbuild-data-culture%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=How%20To%20Build%20a%20Data%20Culture%3A%20What%20Leaders%20Need%20To%20Know\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=How%20To%20Build%20a%20Data%20Culture%3A%20What%20Leaders%20Need%20To%20Know&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fap%2Fblog%2Fbuild-data-culture%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fap%2Fblog%2Fbuild-data-culture%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"How To Build a Data Culture: What Leaders Need To Know\" https:\/\/www.salesforce.com\/ap\/blog\/build-data-culture\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Step 4: Prioritise data culture\u2019s human element<\/h3>\n\n\n\n<p>Ensure team members review raw data analyses to understand downstream utilisation. Only human eyes can determine if bias has influenced the conclusions.<\/p>\n\n\n\n<p>Avoid&nbsp;<a href=\"https:\/\/engineering.cmu.edu\/news-events\/news\/2018\/12\/11-datta-proxies.html\" target=\"_blank\" rel=\"noopener\">bias by proxy<\/a>&nbsp;by not taking data at face value. \u201cNobody can just drop all your data in and the right answer comes out,\u201d said Mark Nelson, Tableau CEO. \u201cIt\u2019s that human insight that helps you jump from raw data to conclusions.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Take the next step to build your data culture<\/h2>\n\n\n\n<p>The process of iterating and scaling new data strategies means success won\u2019t happen overnight. However, leading companies&nbsp;<a href=\"https:\/\/www.tableau.com\/sites\/default\/files\/2021-05\/Tableau_WhitePaper_US47605621_FINAL-2.pdf\" target=\"_blank\" rel=\"noopener\">encourage experimentation<\/a>&nbsp;because they believe not being data-driven is the bigger institutional hazard. Inaction is the biggest risk of all.<\/p>\n\n\n\n<div class=\"layout-two wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><a href=\"https:\/\/www.salesforce.com\/ap\/products\/analytics\/overview\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn how you can use Tableau<\/a> to make every person a data person.<\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-two.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-two.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-two.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p><i>This post was orignally published on the U.S.-version of <a href=\"https:\/\/www.salesforce.com\/blog\/build-data-culture\/\" target=\"_blank\" rel=\"noopener\">the Salesforce blog<\/a><\/i>.<\/p>\n\n\n\n<p> <span id=\"authorRoot\" path=\"\/content\/blogs\/sg\/en\/authors\/\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If institutional knowledge and gut feel guide your decisions, your company risks getting left behind. Here\u2019s what to do instead.<\/p>\n","protected":false},"author":1,"featured_media":4193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"f527f285b64842ab866eaec614f7ff33","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[24,23],"sf_content_type":[],"coauthors":[25],"class_list":["post-40","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-future-of-work","sf_topic-artificial-intelligence"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How To Build a Data Culture: What Leaders Need To Know - Salesforce<\/title>\n<meta name=\"description\" content=\"If institutional knowledge and gut feel guide your decisions, your company risks getting left behind. Here\u2019s what to do instead.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/ap\/blog\/build-data-culture\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Build a Data Culture: What Leaders Need To Know\" \/>\n<meta property=\"og:description\" content=\"If institutional knowledge and gut feel guide your decisions, your company risks getting left behind. 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