{"id":6336,"date":"2024-04-22T01:03:10","date_gmt":"2024-04-22T01:03:10","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=6336"},"modified":"2024-04-23T23:55:33","modified_gmt":"2024-04-23T23:55:33","slug":"world-tour-singapore-2024","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/world-tour-singapore-2024\/","title":{"rendered":"World Tour Essentials Singapore: Transform Your Customer Experiences with the #1 AI CRM"},"content":{"rendered":"\n<p>We\u2019re living in a pivotal era where digital transformation is not just an option but a necessity. Salesforce continues to pave the way for AI innovation, bringing together CRM with trusted AI and data on one integrated platform, so our customers are prepared to lead in the AI revolution.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/ap\/events\/world-tour\/singapore24\/\" target=\"_blank\" rel=\"noreferrer noopener\">World Tour Essentials Singapore<\/a> will help you unlock your AI potential with the transformative capabilities of our latest Data Cloud and Einstein innovations. Register and join us on Wednesday 8 May, 8:00 a.m. &#8211; 5:30 p.m. at the Marina Bay Sands Convention Centre to learn from customer Trailblazers, visionary AI experts and thought leaders. Read on to catch a glimpse of the sessions you can see.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Immerse yourself in AI innovation at World Tour Essentials Singapore<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Wednesday, 8 May <br>Marina Bay Sands Convention Centre<br>8:00 a.m.\u20135:30 p.m. SGT<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/ap\/events\/world-tour\/singapore24\/\">Register now<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-everyone-s-an-einstein-with-crm-ai-data-trust\">Everyone\u2019s an Einstein with CRM + AI + Data + Trust<\/h2>\n\n\n\n<p>At the heart of World Tour Essentials Singapore is our main keynote session featuring the inspiring Trailblazer FairPrice Group. Here, we\u2019ll unveil how Salesforce is revolutionising CRM by integrating it with AI, data, and trust. This session will not only provide insights into our latest AI innovations but also demonstrate how these technologies are accessible to all \u2013 empowering every business to make smarter, data-driven decisions.<\/p>\n\n\n\n<p>Stick around after the keynote for the <em>\u2018Unlock All of Your Trapped Data with Data Cloud\u2019<\/em> session to learn how Data Cloud is designed to enhance, not replace, systems like data warehouses and data lakes, and how it helps solve for the \u201clast mile\u201d of data activation.&nbsp;<\/p>\n\n\n\n<p>Explore the full agenda <a href=\"https:\/\/www.salesforce.com\/ap\/events\/world-tour\/singapore24\/agenda\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a> and mark your calendar.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai-for-everyone-from-sales-to-service-to-marketing\">AI for Everyone: From Sales to Service to Marketing<\/h2>\n\n\n\n<p>Dive into the transformative power of AI across all business functions with our comprehensive session lineup. Discover how AI is reshaping sales with smarter insights for lead scoring and customer engagement, transforming service by predicting customer needs and automating responses, and helping marketing teams personalise interactions and craft powerful campaigns at scale.<\/p>\n\n\n\n<p>Featured sessions will include case studies from leading organisations including Philippine Airlines and Siam Commercial Bank, showcasing their AI success stories and helping you build a business case for AI in your sector.&nbsp;<\/p>\n\n\n\n<p>Here are some of the industry-specific sessions that you won\u2019t want to miss:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-salesforce-for-financial-services-empower-customer-success\">Salesforce for Financial Services: Empower Customer Success<\/h3>\n\n\n\n<p>Learn how to leverage the #1 Trusted AI CRM to <a href=\"https:\/\/www.salesforce.com\/ap\/solutions\/industries\/financial-services\/overview\/\" target=\"_blank\" rel=\"noreferrer noopener\">unlock financial insights<\/a> that deliver better outcomes, responsibly, for your clients, members, and policyholders. Hear from Siam Commercial Bank on how they\u2019re embracing digital transformation to deliver personalised customer experiences.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-revolutionise-marketing-excellence-with-marketing-cloud-and-ai\">Revolutionise Marketing Excellence with Marketing Cloud and AI<\/h3>\n\n\n\n<p>Learn about the latest innovations in <a href=\"https:\/\/www.salesforce.com\/ap\/products\/marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marketing Cloud<\/a> and how to harness the power of AI. Hear our customer Trailblazer discuss how to deliver personalised experiences and drive business growth with data and AI.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-future-of-sales-supercharge-selling-with-trusted-ai\">The Future of Sales: Supercharge Selling with Trusted AI<\/h3>\n\n\n\n<p>Are you looking for the smartest path forward in today&#8217;s fast-changing environment? AI can give sellers superpowers to drive efficient growth. Join us to learn how your entire sales organisation can boost productivity, leverage data, and increase revenue with the <a href=\"https:\/\/www.salesforce.com\/ap\/products\/sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">#1 AI CRM for sales<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-reimagine-service-with-trusted-ai\">Reimagine Service with Trusted AI<\/h3>\n\n\n\n<p>Learn how to activate AI to scale service, increase team productivity and save costs using the <a href=\"https:\/\/www.salesforce.com\/ap\/products\/service\/\" target=\"_blank\" rel=\"noreferrer noopener\">#1 AI platform for service<\/a>. And hear from Trailblazer Mark Anthony Munsayac, Head of Customer Experience at Philippine Airlines on how they are redefining customer service and engagement with Salesforce.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-trailblazers-who-are-blazing-ahead-with-ai\">Trailblazers Who Are Blazing Ahead with AI<\/h2>\n\n\n\n<p>Hear from inspiring Trailblazers like FairPrice Group, Siam Commercial Bank, Philippine Airlines, and Grab, and see how they\u2019ve successfully integrated Salesforce\u2019s AI-powered CRM into their operations. Their stories will provide a blueprint for transforming your business with AI and help you understand the tangible benefits of CRM + Data + AI + Trust.&nbsp;<\/p>\n\n\n\n<p>Notably, the <em>\u2018Transform How Your Teams Get Work Done with the Einstein 1 Platform in Slack\u2019<\/em> session with Southeast Asian super-app company Grab will showcase how it has increased productivity by bringing its operations into the place where its Grabbers work \u2013 Slack. Attend this session in the keynote room and see how Slack can empower your teams, putting customer data and insights at their fingertips.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-putting-ai-in-the-hands-of-everyone-with-slack\">Putting AI in the Hands of Everyone with Slack<\/h2>\n\n\n\n<p>With a full day of sessions and demos at the Slack Theatre, you can see all the ways Salesforce is making AI more accessible than ever with <a href=\"https:\/\/www.salesforce.com\/ap\/products\/slack\/\" target=\"_blank\" rel=\"noreferrer noopener\">Slack<\/a>. Slack puts AI tools directly into the flow of work, where real-time data and insights can lead to immediate and impactful decisions.<\/p>\n\n\n\n<p>Sessions will demonstrate how integrating Salesforce with Slack allows teams to act quickly, collaborate efficiently, and leverage AI-driven data without ever leaving the platform where they work.<\/p>\n\n\n\n<p>Make sure you review the agenda and mark your calendar to attend sessions including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Put AI into the Hands of Everyone with Slack AI<\/li>\n\n\n\n<li>Bring Your CRM Data Right into the Flow of Work with Sales Cloud and Slack<\/li>\n\n\n\n<li>Discover How Automation Can Transform Your Work with Slack<\/li>\n\n\n\n<li>Delight Customers and Drive Service Team Efficiency with Slack<\/li>\n\n\n\n<li>Super Demo: Unlock Sales Productivity with Team Selling in Slack<\/li>\n<\/ul>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Find your solutions at World Tour Essentials Singapore<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Dive into the world of AI in every industry, role and workflow.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/ap\/events\/world-tour\/singapore24\/\">Register now<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/ap\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-explore-the-latest-in-ai-powered-crm-at-world-tour-essentials-singapore\">Explore the Latest in AI-Powered CRM at World Tour Essentials Singapore<\/h2>\n\n\n\n<p>As the digital landscape continues to evolve it\u2019s essential to stay up-to-date with the latest tools and technologies at your fingertips. At World Tour Essentials Singapore, you&#8217;ll discover how integrating AI with CRM is not just enhancing business processes but is also essential for driving growth and maintaining a competitive edge.<\/p>\n\n\n\n<p>Don\u2019t miss this opportunity to see firsthand how you can transform your customer experiences with trusted AI. <a href=\"https:\/\/www.salesforce.com\/ap\/events\/world-tour\/singapore24\/\" target=\"_blank\" rel=\"noreferrer noopener\">Register<\/a> to attend World Tour Essentials Singapore, Wednesday 8 May at the Marina Bay Sands Convention Centre and propel your business forward with CRM + AI + Data + Trust.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over a day of world-class learning and connection, you\u2019ll discover why AI has changed every industry forever and how the #1 AI CRM can transform your customer experiences and business in a whole new 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