{"id":9684,"date":"2025-07-17T19:45:25","date_gmt":"2025-07-17T11:45:25","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=9684"},"modified":"2025-07-17T19:45:26","modified_gmt":"2025-07-17T11:45:26","slug":"devsecops","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/devsecops\/","title":{"rendered":"How DevSecOps Turns Cyber Threats Into Customer Trust"},"content":{"rendered":"\n

In today\u2019s AI landscape, data reigns supreme. Experts predict that by 2027, the world will store nearly 300 zettabytes of data<\/a>. This explosion in data volume is not only a technological shift but an ethical challenge. And as businesses increasingly collect data to enhance customer experiences, they also face growing pressure to manage sensitive information carefully.<\/p>\n\n\n\n

In other words, if data is king, trust is the foundation it rules from. This relationship highlights the critical importance of transparency, especially as businesses continue to adopt Agentforce and AI apps<\/a>. And for Agentforce<\/a> to reach its full potential, security must be a cornerstone, not an afterthought. How? Through DevSecOps.<\/p>\n\n\n\n

Consumers trust less but expect more from data use<\/h2>\n\n\n\n

There\u2019s a disconnect<\/a> between businesses and consumers when it comes to understanding data usage. Sixty-five percent of consumers feel companies are reckless with their data, but 79% say they\u2019d trust companies more if the data use was explained.<\/p>\n\n\n\n

By using a unified, harmonised data platform like Data Cloud<\/a>, teams can build scalable Agentforce and AI apps that operate autonomously with real-time, secure data while maintaining compliance with global privacy standards. However, with more data comes more risk, especially when dealing with Personally Identifiable Information (PII) or other sensitive data.<\/p>\n\n\n\n

The costs are also significant: the average data breach<\/a> hovers around $4.9 million, a 10% increase from last year and a 15% increase since 2020. Meanwhile, consumer trust has been at its lowest point in recent years<\/a>, with advances in AI making earning that trust more critical than ever.<\/p>\n\n\n\n

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What is DevSecOps? Where speed meets security     <\/h2>\n\n\n\n

DevOps transformed software development by simplifying operations and emphasising speed, collaboration, and automation. Core practices like continuous integration (CI) and continuous delivery (CD)<\/a> allowed teams to quickly build, test, and deliver applications, minimising bottlenecks and delays.\u00a0<\/p>\n\n\n\n

But security often got tacked on as a last-minute checkbox in the race to deliver software quickly. The result? Vulnerabilities that slipped through the cracks or, worse, costly rework discovered too late in the process. <\/p>\n\n\n\n

As a result, DevSecOps<\/a> \u2014 short for development, security, and operations \u2014 is all about integrating security into every stage of the software development lifecycle (SDLC) rather than at the end, a practice referred to as \u201cshifting left.\u201d <\/p>\n\n\n\n

This approach allows teams to identify and catch issues during the design and development phases \u2014 when they\u2019re easier to fix and less expensive to address. <\/p>\n\n\n\n

By automating security checks, implementing traceable workflows, and ensuring constant monitoring, teams can release applications \u2014 including Agentforce \u2014 faster while maintaining the highest security standards. Features like isolated testing sandboxes, data masking to protect sensitive information, and source tracking to ensure transparency in code changes also play a key role.\u00a0<\/p>\n\n\n\n

This allows for quicker releases and strengthens the protection of sensitive data stored across platforms like Data Cloud. It also simplifies compliance and auditing processes, with automation creating a clear, auditable trail of every step.  <\/p>\n\n\n\n

Ultimately, \u201cshifting left\u201d with DevSecOps isn\u2019t just about avoiding delays; it\u2019s about creating a proactive security culture<\/a> that innovates without compromising trust. And in a world where Agentforce and AI apps are central to business success, security is non-negotiable.\u00a0<\/p>\n\n\n\n

Building a strong DevSecOps pipeline with the right tools<\/h2>\n\n\n\n

DevSecOps is more than just an upgrade to DevOps \u2014 it’s essential for building strong, future-proof Agentforce and AI apps. And regardless of the tools you use to secure your DevOps pipeline, they must work together seamlessly to maximise efficiency.\u00a0Here are key tools that often form the backbone of a DevSecOps ecosystem:<\/p>\n\n\n\n