{"id":983,"date":"2021-11-05T19:43:00","date_gmt":"2023-06-06T19:43:45","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=983"},"modified":"2023-06-16T03:47:55","modified_gmt":"2023-06-16T03:47:55","slug":"use-slack-close-sales-deals-fast","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/ap\/blog\/use-slack-close-sales-deals-fast\/","title":{"rendered":"Why Slack Is a Sales Team\u2019s Secret Weapon To Growing Revenue"},"content":{"rendered":"\n

Sales Cloud 360 and Slack open up new ways to sell, helping your sales team to sell faster: driving growth now, and in the future<\/i>.<\/p>\n\n\n\n

Ah, that classic knock-brush sound. <\/p>\n\n\n\n

For many members of the 21st-century workforce, the familiar Slack<\/a> notification sound has become shorthand for many things. A team member celebrating a major deal closing. A supervisor giving some last-minute encouragement before a make-or-break meeting. Sometimes, just the social committee figuring out where everyone is going for lunch. These days, it represents the future of how we work and how we grow<\/a>.<\/p>\n\n\n\n

Many people see Slack as a tool to communicate, and it still is. Now, it\u2019s also a tool to close deals faster. Here are three ways Slack can help you rewrite the rules of sales:<\/p>\n\n\n\n

1. Cut out conversation-killing email and talk with customers in a real-time #buyer channel instead<\/b><\/h2>\n\n\n\n

What<\/b>: Slack Connect allows salespeople to move conversations with customers, partners, and vendors out of email and into Slack. You can create a dedicated Slack channel for each buyer, choose the option to share that channel externally, and send the buyer an invite link to join. All of the magic happens in one place instead of in unending email threads.<\/p>\n\n\n\n

Why<\/b>: Email is the new snail mail. The immediacy of Slack communication mimics the natural flow of in-person conversation. Similar to texting and instant messaging, it creates more genuine connections according to industry research<\/a>. There\u2019s also the added benefit of being able to easily share white papers, demo recordings, and other insights right in a chat. With a simple \u201c@\u201d mention, you can address concerns right away and lessen overall response time. This shortens the sales cycle.<\/p>\n\n\n\n

An IDC study revealed businesses that implemented Slack as a sales tool were able to respond to a sales lead 21% faster<\/a>. That ease of communication can make the difference between struggling to book a meeting and finally closing that deal.<\/p>\n\n\n

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Within 30 seconds of a lead arriving on our website, our app sends a notification to a dedicated Slack channel.<\/p>\nAlex Holmes<\/cite><\/blockquote>\nChief Growth Officer, Influx<\/span>\n