Imagine a world where artificial intelligence (AI) empowers every interaction to be personalised; like you’re the only one receiving every advertisement displayed, mobile offer, email sent and experiencing unique website, social and in-store visits. This might seem like an unachievable goal, but this is the future customer experience (CX), and it’s what customers now expect.
Join us to learn how innovative brands and industry luminaries are leading the way in defining the next generation of CX for your business, delivering more accurate, relevant, and personalised touch points in-store and online. Soul Machines will inspire you to think about how CX can help you connect to your customers in a whole new way.
Soul Machines was spun out of the University of Auckland in July of 2016 to commercialise the BabyX technology developed by two times Academy Award winner Dr Mark Sagar. Soul Machines is now deploying the world’s first digital employees with some of the biggest corporate brands in the world in Banking and Finance, Software and Technology, Automotive and Healthcare industries. From digital sales and customer service agents to digital celebrities Soul Machines literally puts an emotionally intelligent and responsive human face on AI. Their world leading technology uses brain models to bring their digital humans to life from its cloud based Human Computing Engine.
Time: 4:10 - 5:00 p.m.