Jeff has served as our CEO since January 2013 and as member of our Board of Directors since July 2014. He previously served as Executive Vice President of Field Operations from November 2005 until December 2012. He previously served as Vice President of Sales for EMEA of Siebel Systems, Inc., a CRM software company, from December 2004 until September 2005. Prior to joining Siebel, Jeff served as Managing Director, International Operations of edocs, Inc., a billing, payment, and account management software company, from May 2002 until December 2004, and as Vice President, International Sales and Marketing of edocs from November 1999 until May 2002. Before joining edocs, Jeff held leadership positions at Kenan Systems Corporation, a billing and customer care software company. Jeff currently serves on the board of directors of several private companies. Jeff holds a B.S. in computer information systems from Colorado State University and an M.B.A. from the MIT Sloan School of Management.