Elects Lawrence Tomlinson to Board of Directors

Hewlett-Packard SVP and Treasurer will also chair's Audit Committee

SAN FRANCISCO, Calif. - May 14, 2003 -®, the market and technology leader in on-demand customer relationship management (CRM), today announced that Lawrence Tomlinson, senior vice president and treasurer for Hewlett-Packard Company (NYSE: HPQ), has been elected to's Board of Directors. Tomlinson joins the current board of directors including Marc Benioff, chairman and CEO, Halsey Minor, founder of CNET (NASDAQ: CNET), Craig Ramsey, former vice president of worldwide sales for Siebel Systems (NASDAQ: SEBL), Stratton Sclavos, president and CEO of VeriSign (NASDAQ: VRSN), and Magdalena Yesil of U.S. Venture Partners. In addition, Tomlinson will become the chairman of's Audit Committee, responsible for picking independent auditors and monitoring compliance with proper financial controls.

"With its market and financial success, has proven that the on-demand model can penetrate the enterprise market," said Tomlinson. "I look forward to working with the company to develop financial strategies to keep pace with its growing dominance in the marketplace."

With over thirty-five years of global financial and administrative experience in a Fortune 15 corporation, Tomlinson has substantial expertise in focusing management on achieving revenue and margin objectives during periods of both double digit and slow growth. Since beginning his career at Hewlett-Packard in 1965, Tomlinson has held management and executive positions in multiple domestic and international divisions with responsibilities spanning controllership, tax, treasury, order fulfillment, information technology, distribution, logistics and financial strategic alliances.

"I am extremely pleased to welcome Larry Tomlinson to our Board of Directors," said Benioff. "As has become profitable, global financial expertise and excellence in corporate governance are critical to our success. We could not have attracted a stronger candidate than Larry for this essential position."

A recent survey found that 42 percent of all enterprise CRM software licenses purchased are never deployed (Gartner Group, March 2003). In contrast,'s utility model delivers robust CRM technology on a pay-as-you-go basis for immediate success. The world's most successful application utility, currently has over 6,400 customers and 87,000 users worldwide, including global leaders such as AOL, Le Meridien and Quantum.

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

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