Artificial Intelligence
Artificial Intelligence
New Survey: Data Will Make or Break Workers’ Trust in AI
Artificial Intelligence
How Data, Trust, and Contextual UX Deliver AI Success
Artificial Intelligence
How Slack AI Helps Beyond Better Foods Save Time and Streamline Work
Company News
Salesforce Hires Former Shopify Enterprise CTO Jason Yau to Help Global Brands Transform with #1 AI CRM
Artificial Intelligence
6 in 10 IT Workers Report Shortage of AI Skills in the Public Sector
Salesforce Partners
New Salesforce-WhatsApp Integration Brings Marketing and Service Conversations Together
Artificial Intelligence
Salesforce Introduces New AI Automation and Integration Capabilities Within MuleSoft to Boost Developer and Business Team Productivity
Artificial Intelligence
Salesforce Service Cloud Contact Center Innovations Help Fuel Better Customer Experiences, Revenue Generation Opportunities with Data and AI
Trust
Salesforce’s First 25 Years: Blazing a Trail to the #1 AI CRM
Salesforce Response to the Israel-Hamas War
Latest News & Announcements
Artificial Intelligence
Salesforce Brings Slack AI to All Paid Customers, Adds Recap to Deliver Daily Morning Digests
Artificial Intelligence
How Slack AI Helps Beyond Better Foods Save Time and Streamline Work
Company News
Salesforce Hires Former Shopify Enterprise CTO Jason Yau to Help Global Brands Transform with #1 AI CRM
Digital Transformation
Massachusetts Department of Transportation Taps Salesforce to Drive Employee Efficiency and Collaboration
Artificial Intelligence
Salesforce Introduces Public Sector Einstein 1 for Service: Trusted AI and Automation Capabilities That Drive Efficiencies for Government Agencies
Featured Stories
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Artificial Intelligence
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AI Balancing Act: How Companies Can Scale LLMS to Improve Performance, Cut Costs, and Help the Environment
Salesforce Introduces Public Sector Einstein 1 for Service: Trusted AI and Automation Capabilities That Drive Efficiencies for Government Agencies
6 in 10 IT Workers Report Shortage of AI Skills in the Public Sector
Salesforce Launches Playbook to Help Organizations Fortify Defenses Against New Cyber Risks
Data
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Featured Stats
51% of workers say generative AI lacks the information needed to be useful.
54% of AI users don’t trust the data used to train AI systems.
53% of workers say training AI on comprehensive customer/company data builds their trust in the tool.
All Stories
Working with early adopters, we’ve learned there are three ingredients needed for AI success: a data foundation, an AI trust layer, and contextual UX workflows.
Salesforce in the News
Fortune
Want to grow a career in data science? Experts say to keep these ideas in mind
Axios
AI standards, please, tech industry tells NIST
Mobile Marketing
Interview: Salesforce Marketing Cloud on empowering ecommerce success through innovation
Seattle Times
Can Seattle startup Tableau flourish under Salesforce? New CEO thinks so