Thrivent Financial for Lutherans Standardizes on Salesforce for Wealth Management
SAN FRANCISCO - July 22, 2008
Fortune 500 financial services firm to deploy Salesforce for Wealth Management and build custom
applications using the Force.com Platform
- Salesforce.com [NYSE: CRM],
the market and technology leader in Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS),
today announced that Thrivent Financial for Lutherans, a Fortune 500 financial services membership
organization, is standardizing on Salesforce for Wealth Management. The company is deploying
Salesforce for Wealth Management and will leverage the Force.com Platform and the AppExchange to
build custom applications designed to improve client engagement as well as the productivity of
Thrivent Financial is one of the 43,600 companies of all sizes, industries and geographies
that comprised the salesforce.com customer base as of April 30, 2008. Revenue and subscribers will
be recognized as the service is delivered.
"Our 2,500 financial representatives are the heart of our business, and providing them with
next generation contact and activity management capabilities is key to their productivity and our
focus on customer experience," said Betsy Ordal, vice president of Field Development at Thrivent
Financial. "After evaluating multiple solutions in the market, Salesforce stood out for its rich
functionality, delivery model and for the positive reviews we heard from other firms."
With the help of Salesforce Consulting and salesforce.com partner Deloitte, Thrivent
Financial is deploying Salesforce for Wealth Management to more than 4,500 financial
representatives and support staff throughout the country. The organization is using the
Force.com Platform to customize the solution and integrate it with existing applications, including
its corporate email system. Thrivent Financial is also using Force.com AppExchange
applications to gain additional functionality.
"The Force.com Platform is giving us an important advantage and is behind the flexibility of
our Salesforce solution. We envision the capabilities and features we want and, if they don't
already exist, we build them into Salesforce," added Kevin Marinan, vice president of IT Strategy
and Solutions at Thrivent Financial. "We're considering building additional applications as
we begin to roll the solution out to our sales organization."
Salesforce for Wealth Management
Salesforce for Wealth Management brings the 21st century desktop to wealth management
advisors. Private banking groups, mass affluent firms, retail brokers, and independent RIAs
of all sizes and geographies such as Merrill Lynch, Citigroup, E*TRADE, Mizuho and United Capital
Financial Advisors are standardizing on Salesforce for Wealth Management to manage their
relationships. Built on the Force.com Platform, the world's most powerful and trusted
Platform-as-a-Service, Salesforce for Wealth Management is an industry tailored solution with
unprecedented customization capabilities to streamline compliance, practice management and approval
processes. The Force.com AppExchange www.appexchange.com provides advisors with a large
ecosystem of pre-built partner solutions such as market data, privacy, account opening and others,
that are available for test-drive and installation. For more information, please visit
Force.com Platform and the AppExchange
Force.com reinvents the traditional development, deployment and distribution of any business
application with Platform-as-a-Service. Developers, customers and partners can use Force.com to
easily create a new generation of Software-as-a-Service applications and deploy them
worldwide. Force.com allows applications to be easily shared, exchanged and installed with a
few simple clicks via the Force.com AppExchange marketplace, enabling all the innovation that
Force.com unleashes to be easily distributed to the entire Software-as-a-Service community.
The Force.com AppExchange economy continues to expand, with thousands of customers installing
thousands of applications via the AppExchange. Customers of all sizes can quickly and easily
extend Salesforce with additional on-demand business applications available on the AppExchange,
found at http://www.salesforce.com/appexchange.
About Thrivent Financial for Lutherans
Thrivent Financial for Lutherans is a Fortune 500 financial services membership organization
helping nearly 3 million members achieve their financial goals and give back to their communities.
Thrivent Financial and its affiliates offer a broad range of financial products and services
including life insurance, annuities, mutual funds, disability income insurance, bank products and
more. As a not-for-profit organization, Thrivent Financial sponsors national outreach programs and
activities that support congregations, schools, charitable organizations and individuals in need.
For more information, visit www.thrivent.com.
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/ap/.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/ap/, or call 800 1301 448 (Singapore) or 800 967 655 (Hong Kong) or +65 6302 5700.