"We offer a smart solution that streamlines the world of onsite contract work. Salesforce is the glue that brings it all together."

Lauren Davies,
Head of Marketing and Sales

Communities-based model offers disruptive solution for temporary workforce management

Nvoi launched in 2014 with an unwavering mission to make work flow.

With more employers engaging talent through flexible, temporary working arrangements, the trend is revolutionising the way that work gets done and business objectives are achieved. Trouble is, efficiency has been hampered with employers forced to use multiple, disparate tools and applications for each step of the temporary workforce management process.

Nvoi is a single, smart platform built from the ground-up to streamline this process and cater for the entire scope of temporary workforce management. In other words, Nvoi helps connect temporary workers and contractors with companies that need their skills, engage and issue contracts, manage time and attendance, complete billing and payment transactions, and review performance – all online within a single platform.

Lauren Davies, Nvoi’s Head of Sales and Marketing explains how Salesforce has helped Nvoi to streamline the world of onsite contract work. He says, “We reviewed a number of solutions to help us bring our concept to life. We chose Salesforce Communities built on App Cloud because its flexibility would ultimately speed time to market.”

Supported at the backend by the Salesforce Sales Cloud, Communities delivers the tools Nvoi needs to be able to offer an end-to-end solution.

For professionals with specialised skills and expertise, Nvoi means they can build a professional brand, find relevant and rewarding assignments, manage their careers and track invoices and payments. For businesses, Nvoi makes it easy to list assignments, search for and engage skilled workers, and efficiently manage workflows, contract employment and payroll.

Both parties can collaborate, share files and even meet face-to-face via online video conferencing capabilities, while Nvoi automates the administrative functions to ensure the quality of labour, compliance and the reduction of risks.

Nvoi had a very clear vision for its solution. The flexibility of App Cloud helped them realise it in relatively little time, with a highly customised instance of Communities.

“One of the best things about Communities is that it gave us the ability to implement our solution exactly as we wanted to,” says Lauren. “It’s built for customising, with all the features and tools that make customisation really efficient. This shaved months off our time to market.”

Customisations include sophisticated workflows to simplify business processes like contract management and agreements. There’s also the integration with third-party applications.

App Cloud allows Nvoi to connect all its apps to the one solution. This has helped Nvoi to establish a model that’s unlike other solutions in the market.

Nvoi’s whole goal is to make work simpler and more profitable for those involved. With its new smart solution, it is addressing the realities of today's business environment by embracing the new modern workforce and dynamic working arrangements.

“Our culture around innovation and customer service excellence is aligned to Salesforce’s culture. It’s what makes the relationship work.”