Presenter at Agentforce World Tour event

Experience Dreamforce innovation live in Boston.

Wednesday, January 14, 2026
1:30 p.m.–5:30 p.m. ET
Hilton Boston Park Plaza

Agentic isn’t the next technology, it’s the next revolution, and this is your chance to lead it. Explore expert-led learning, demos, and consultations featuring Dreamforce’s boldest launches, including Agentforce 360, Slack, and Data 360, to unlock limitless productivity and customer success.

All for free. Welcome to the Agentic Enterprise.

Discover how humans and agents drive customer success together.

Jon Moore, Director of Product Marketing at Salesforce, demos Slack, Agentforce, and Tableau

Real stories. Real success. Real inspiration.

Find out how leading brands like Williams-Sonoma, Inc., PepsiCo, and Accenture are using Agentforce and Data 360 to reimagine customer experiences, automate support, accelerate sales, and drive measurable growth. Get the insights you need to build your Agentic Enterprise.

Get hands-on to build what’s next with experts.

Explore the innovations that power Agentic Enterprises. See how Agentforce 360 connects humans, agents, and data, how Data 360 gives real-time customer insights to personalize every experience, and how Slack powers the new agentic OS.

Share ideas. Solve challenges, together.

Connect with peers, leaders, Salesforce product experts, and partners. Exchange expertise, uncover insights, discover innovative solutions, and build connections that can transform what’s possible for your business.

Get inspired by product and industry experts transforming how companies connect with customers.

LaShonda Anderson-Williams

Chief Customer Officer, Salesforce Industries

Salesforce

Bret Brizzee

Senior Director, AI Product

Salesforce

Karuna Mukherjea

CMO, MuleSoft

Salesforce

Aurelia Solomon

Senior Director, Product Marketing

Salesforce

Can't-miss sessions. Innovation that delivers impact.

Dive into expert-led learning and the latest product demos. Discover how Agentforce elevates every experience by bringing together humans, applications, AI agents, and data. Both sessions are first come, first seated.

Salesforce leaders presenting on an Agentic Enterprise

Main Keynote | 2:30 p.m.–3:30 p.m. ET

Become an Agentforce Company

Join leaders at Salesforce to explore what it means to become an Agentic Enterprise where humans and agents drive customer success together.

Attendees exploring the latest innovations from Agentforce

Afternoon Session | 3:30 p.m.–4:00 p.m. ET

See What’s New with Agentforce

Dive into the newest Agentforce release. Discover innovations that enhance agent accuracy and predictability plus new agent monitoring, interoperability, and ChatGPT integration capabilities.

Two industry peers connecting on the expo floor

New to Salesforce? Start here.

If you’re new to Salesforce, this event is for you. Agentforce World Tour is the perfect place to learn how the latest agentic and AI innovations will help you see unprecedented success. Learn from experts, hear from real customers, experience hands-on demos, and find out how Salesforce can help you unlock productivity, drive growth, and deliver brilliant customer experiences.

Customer success starts here, and the results speak for themselves.

But don’t take our word for it — this is why customers come and how it impacts their business.

95 %

discovered solutions that helped them drive customer growth.

94 %

found strategies that made their work faster and more efficient.

90 %

learned something new that helped tackle real business challenges.

91 %

uncovered solutions that helped them or their business.

It’s more than an agenda. It’s your roadmap to results.

1:30 p.m. ET

Registration Open

Grab your badge and connect with peers.

1:30 p.m.–2:30 p.m. ET

Mini Expo Open

Check-out demos and get hands-on learning.

2:30 p.m.–3:30 p.m. ET

Main Keynote

Discover all the latest news from the #1 AI CRM.

3:30 p.m.–4:00 p.m. ET

Afternoon Panel

The learning continues with an expert-led session.

4:00 p.m.–5:30 p.m. ET

Networking Reception in the Campground

Connect with your industry peers at the end of the day, and enjoy free snacks and drinks.