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presenter at Agentforce World Tour event

Public Sector Summit Singapore

Thursday, 14 May 2026
12:30 p.m. - 5:00 p.m. SGT
Marina Bay Sands Convention Centre,
Level 4, Orchid Junior Ballroom

Join us for Public Sector Summit as part of your experience at Agentforce World Tour Singapore. Explore the latest Salesforce innovations that can transform service delivery for public sector.

Discover how leading brands and public sector organisations are using Agentforce 360, Data 360 and Slack to reimagine customer experiences, automate support, accelerate outcomes, and drive measurable impact.

Register now

Speakers

Nicolas Khoo

Nicolas Khoo

Senior Chief Information Officer
Ministry of Social and Family Development
Bing Wan Tang

Bing Wan Tang

Chief Digital Officer
JTC Corporation
René Hefner

René Hefner

Regional Head of Sales Enablement
Grab
Susan Emerson

Susan Emerson

Senior Vice President, Product, AI
Salesforce
Seng Ping Ng

Seng Ping Ng

Regional Vice President
Salesforce
Charu Agrawal

Charu Agrawal

Senior Director, Product Management, Agentforce Public Sector
Salesforce

It’s more than an agenda.
It’s your roadmap to success.

Thursday, 14 May 2026 | Marina Bay Sands Convention Centre, Level 4

Agenda subject to change. All times listed in SGT.

12:30 p.m.
Registration Opens, Welcome Lunch, Hands on Experiences at Campground

After registration, join us in the Campground for a welcome lunch and network with our inspiring Trailblazer community. Build your first agent, experience the latest Salesforce innovations, and connect with experts.

1:45 p.m.
Doors Open to Public Sector Summit

Please take your seats in Orchid Junior Ballroom.

2:00 p.m.
Agentforce Keynote for Public Sector

Learn how the Public Sector can reap the benefits of operating as an Agentic Enterprise.

3:10 p.m.
Agentforce Demo for Public Sector

Immerse yourself in an end-to-end live demo that showcases the power of Agentforce.

3:40 p.m.
Trailblazer Customer Fireside Chat

In this exclusive fireside chat, be inspired by Nicolas Khoo, Senior CIO, Ministry of Social and Family Development and Bing Wan Tang, Chief Digital Officer, JTC Corporation.

4:10 p.m.
Scaling Success at Grab: A Masterclass in Agentic Enablement and Performance

with René Hefner, Regional Head of Sales Enablement, Grab.

4:30 p.m.
Deploying Salesforce Using AI Tools

Discover how Salesforce Professional Services deliver public sector projects using Agentic AI tools.

5:00 p.m.
End of Public Sector Summit