Innovate faster and grow revenue with Communications Cloud.

Create digital-first customer experiences.


Learn how Communications Cloud helps CSPs:

  • Rapidly launch new offers and products
  • Accelerate sales productivity
  • Reduce system complexity
  • Simplify onboarding and ordering


Questions? Call us at 800 1301 448 (SG), 800 967 655 (HK), +65 6302 5700 (Intl)

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Move from a traditional BSS to an agile, scalable platform that enables future growth.


Decrease your time to market to stay more relevant with customers.

  • Meet demand with a catalog-driven approach that makes it easy to design and launch new services
  • Introduce and manage changes to existing offers without business disruption

Create simple, digital experiences across channels.

  • Build and deploy seamless workflows, integrations, and experiences across digital self-service and assisted channels, with clicks not code
  • Personalise every customer interaction with AI-powered offers across channels and devices

Improve business agility and productivity by reducing system complexity.

  • Leverage communications-specific, modular applications native to the Salesforce Platform
  • Automate your business processes from quote to cash with guided-selling and automated order capture

CSPs must adapt to meet customer expectations.


Salesforce customers are growing their businesses like never before. Join them.


Our vision is to become a digital first telco and provide new made-to-measure personalised experiences for our customers. We want to set a new standard for what a digital experience looks like in our industry. With Salesforce, M1 is on the path to achieving these goals and deepening customer engagement.”

Nathan Bell, Chief Digital Officer, M1

Let’s talk about how the world’s #1 CRM can grow your business.

Talk to an expert: 800 1301 448 (SG), 800 967 655 (HK), +65 6302 5700 (Intl)

“State of the Connected Customer,” Salesforce Research, June 2019*

“Connected Shoppers Report,” Salesforce Research, 2020**

“State of the Connected Customer,” Salesforce Research, June 2019***