Build healthier connections with Agentforce.*

Watch the full Salesforce for Healthcare & Life Sciences playlist.

Salesforce is the trusted, connected platform powering the business of healthcare and life sciences. By bringing together clinical and nonclinical data, Agentforce for Healthcare and Life Sciences helps you deliver better experiences and health outcomes by:

Bringing relief to your strapped workforce with intelligent assistance
Making smarter, faster decisions with adaptive reasoning and organisational guardrails
Automating entire workflows and ensure trusted collaboration between humans and agents

Questions? Call us at: 800 1301 448 (SG), 800 967 655 (HK), +65 6302 5700 (Intl)

^{*Any unreleased services or features referenced here are not currently available and may not be delivered on time or at all. Customers should make their purchase decisions based upon features that are currently available.}

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Reimagine engagement with a 360-degree view of each patient, member, provider, and customer.

Customer 360 for Health

Scale experiences, increase efficiencies, and deliver better care with a single, holistic view of every patient, member, provider, and partner.

Lower costs and automate health team workflows with AI
Hyper-personalize health experiences throughout care journeys with data
Deliver individualized care and service in real time, from anywhere

Customer 360 for Providers

Build personalized patient experiences by incorporating systems and combining clinical and nonclinical customer data on one platform.

Collaborate easier with care teams with advanced AI
Create real-time patient experiences with rich data
Connect processes with automation to eliminate costly, repetitive tasks

Customer 360 for Pharma

Acquire, support, and engage patients throughout their health journey with a connected engagement platform.

Personalize the patient engagement process with AI
Drive patient service team collaboration with data
Hyperscale the product lifecycle with automation

Customer 360 for Payers

Automate health business workflows and efficiently manage member journeys from enrollment to service to care management and beyond.

Curate trusted health experiences with AI
Connect and automate data from quote to care
Collaborate on a member-first data platform

WATCH the PLAYLIST

Customer 360 for MedTech

Manage commercial processes, build provider relationships, and engage with patients in a more efficient, compliant, and personal way.

Enable curated omni-channel customer engagement with AI
Break silos on a collaborative life sciences platform
Empower efficiencies with automation

Customer 360 for Public Sector Health

Improve treatment and prevention for constituents, beneficiaries, veterans, and citizens alike.

Deliver faster, more connected patient experience at first contact
Streamline public provider, payer, and beneficiary interactions
Enable secure data sharing and interoperability

Salesforce customers have seen:

+33%

Care Plan Adherence

-29%

Operational Costs

+35%

Patient/Member Acquisition

*Source: 2021 Customer Success Metrics Study of 612-618 Financial Services Insurance Customers

Let’s talk about how the world’s #1 CRM can grow your business.

Talk to an expert: 1-800-360-1154

+50%

SALES PRODUCTIVITY

-23%

IN SALES CYCLE TIME

25%

revenue from service contracts

25%