{"id":1207,"date":"2026-04-16T10:56:29","date_gmt":"2026-04-16T02:56:29","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&#038;p=1207"},"modified":"2026-04-16T10:56:31","modified_gmt":"2026-04-16T02:56:31","slug":"fpt-va-salesforce-ra-mat-trung-tam-thu-nghiem-va-trien-khai-cac-ung-dung-ai-trong-linh-vuc-tai-chinh-ngan-hang","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/ap\/news\/press-releases\/2026\/04\/16\/fpt-va-salesforce-ra-mat-trung-tam-thu-nghiem-va-trien-khai-cac-ung-dung-ai-trong-linh-vuc-tai-chinh-ngan-hang\/","title":{"rendered":"FPT v\u00e0 Salesforce ra m\u1eaft trung t\u00e2m ph\u00e1t tri\u1ec3n, \u1ee9ng d\u1ee5ng AI, th\u00fac \u0111\u1ea9y m\u00f4 h\u00ecnh \u201cdoanh nghi\u1ec7p t\u1ef1 v\u1eadn h\u00e0nh\u201d ng\u00e0nh t\u00e0i ch\u00ednh Vi\u1ec7t Nam\u00a0\u00a0"},"content":{"rendered":"\n<p><em>Trung t\u00e2m Ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c v\u1ec1 \u0110\u1ed5i m\u1edbi D\u1eef li\u1ec7u &amp; Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (Trung t\u00e2m \u0110\u1ed5i m\u1edbi D\u1eef li\u1ec7u &amp; AI) t\u1ea1i H\u00e0 N\u1ed9i s\u1ebd m\u1edf ra kh\u00f4ng gian ph\u00e1t tri\u1ec3n c\u00e1c \u1ee9ng d\u1ee5ng d\u1eef li\u1ec7u v\u00e0 AI th\u1ef1c ti\u1ec5n, g\u00f3p ph\u1ea7n t\u0103ng t\u1ed1c ph\u1ed5 c\u1eadp AI t\u1ea1i Vi\u1ec7t Nam v\u00e0 khu v\u1ef1c.<\/em><\/p>\n\n\n\n<p><strong>H\u00e0 N\u1ed9i, Vi\u1ec7t Nam, ng\u00e0y 16 th\u00e1ng 4 n\u0103m 2026<\/strong> &#8211; FPT v\u1eeba ra m\u1eaft Trung t\u00e2m \u0110\u1ed5i m\u1edbi D\u1eef li\u1ec7u &amp; AI \u0111\u1ea7u ti\u00ean c\u00f9ng Salesforce t\u1ea1i khu v\u1ef1c ASEAN. S\u1ef1 ki\u1ec7n n\u00e0y n\u1eb1m trong khu\u00f4n kh\u1ed5 h\u1ee3p t\u00e1c to\u00e0n di\u1ec7n gi\u1eefa FPT v\u00e0 Salesforce \u2013 n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng t\u00edch h\u1ee3p AI h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi.&nbsp;<\/p>\n\n\n\n<p>T\u1ecda l\u1ea1c b\u00ean trong t\u00f2a nh\u00e0 FPT Tower (H\u00e0 N\u1ed9i), trung t\u00e2m l\u00e0 m\u1ed9t kh\u00f4ng gian nghi\u00ean c\u1ee9u chuy\u00ean bi\u1ec7t, cho ph\u00e9p c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh ph\u00e1t tri\u1ec3n, th\u1eed nghi\u1ec7m v\u00e0 tri\u1ec3n khai c\u00e1c \u1ee9ng d\u1ee5ng d\u1eef li\u1ec7u v\u00e0 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o trong l\u0129nh v\u1ef1c t\u00e0i ch\u00ednh ng\u00e2n h\u00e0ng.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"1241-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=1024\" alt=\"FPT launches first ASEAN Salesforce Center of Excellence\" class=\"wp-image-1241\" srcset=\"https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg 2048w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"1241-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"2048\" height=\"1366\" src=\"https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=1024\" alt=\"FPT launches first ASEAN Salesforce Center of Excellence\" class=\"wp-image-1241\" srcset=\"https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg 2048w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/ap\/news\/wp-content\/uploads\/sites\/28\/2026\/04\/image_41cd13.jpeg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p class=\"has-text-align-center\"><em>FPT v\u00e0 Salesforce ra m\u1eaft Trung t\u00e2m \u0110\u1ed5i m\u1edbi D\u1eef li\u1ec7u v\u00e0 AI \u0111\u1ea7u ti\u00ean c\u1ee7a Salesforce t\u1ea1i khu v\u1ef1c ASEAN, \u0111\u1eb7t t\u1ea1i H\u00e0 N\u1ed9i.<\/em><\/p>\n\n\n\n<p>Trung t\u00e2m ra \u0111\u1eddi \u0111\u00e1nh d\u1ea5u b\u01b0\u1edbc ti\u1ebfn quan tr\u1ecdng trong quan h\u1ec7 h\u1ee3p t\u00e1c gi\u1eefa FPT v\u00e0 Salesforce. K\u1ebft h\u1ee3p gi\u1eefa n\u0103ng l\u1ef1c tri\u1ec3n khai to\u00e0n c\u1ea7u c\u1ee7a FPT v\u00e0 n\u1ec1n t\u1ea3ng qu\u1ea3n tr\u1ecb h\u1ee3p nh\u1ea5t c\u1ee7a Salesforce gi\u00fap doanh nghi\u1ec7p r\u00fat ng\u1eafn kho\u1ea3ng c\u00e1ch t\u1eeb th\u1eed nghi\u1ec7m \u0111\u1ebfn t\u1ea1o ra gi\u00e1 tr\u1ecb th\u1ef1c ti\u1ec5n, \u0111\u1ed3ng th\u1eddi \u0111\u1ea9y nhanh h\u00e0nh tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i sang m\u00f4 h\u00ecnh doanh nghi\u1ec7p t\u1ef1 v\u1eadn h\u00e0nh (Agentic Enterprise).<\/p>\n\n\n\n<p>\u0110\u00f3ng vai tr\u00f2 l\u00e0 m\u00f4i tr\u01b0\u1eddng \u0111\u1ed3ng s\u00e1ng t\u1ea1o, trung t\u00e2m th\u00fac \u0111\u1ea9y hai b\u00ean c\u00f9ng ph\u00e1t tri\u1ec3n c\u00e1c \u1ee9ng d\u1ee5ng m\u1edbi. B\u00ean c\u1ea1nh \u0111\u00f3, th\u00f4ng qua c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o th\u1ef1c h\u00e0nh tr\u00ean n\u1ec1n t\u1ea3ng Agentforce v\u00e0 Data 360, trung t\u00e2m s\u1ebd g\u00f3p ph\u1ea7n ph\u00e1t tri\u1ec3n ngu\u1ed3n nh\u00e2n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng cao, h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh, ng\u00e2n h\u00e0ng t\u1ea1i Vi\u1ec7t Nam \u0111\u1ea9y nhanh qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i sang m\u00f4 h\u00ecnh t\u1ef1 v\u1eadn h\u00e0nh d\u1ef1a tr\u00ean c\u00e1c t\u00e1c nh\u00e2n AI (AI Agent).<\/p>\n\n\n\n<p>Trung t\u00e2m kh\u00f4ng ch\u1ec9 \u0111\u1eb7t n\u1ec1n m\u00f3ng cho h\u1ee3p t\u00e1c l\u00e2u d\u00e0i nh\u1eb1m m\u1edf r\u1ed9ng c\u00e1c k\u1ecbch b\u1ea3n \u1ee9ng d\u1ee5ng d\u1eef li\u1ec7u v\u00e0 AI tr\u00ean nhi\u1ec1u l\u0129nh v\u1ef1c, m\u00e0 c\u00f2n minh ch\u1ee9ng cho n\u0103ng l\u1ef1c l\u00e0m ch\u1ee7 c\u00f4ng ngh\u1ec7 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a FPT, g\u00f3p ph\u1ea7n c\u1ee7ng c\u1ed1 v\u1ecb th\u1ebf Vi\u1ec7t Nam nh\u01b0 m\u1ed9t trung t\u00e2m \u0111\u1ed5i m\u1edbi v\u1ec1 AI \u1ee9ng d\u1ee5ng trong khu v\u1ef1c.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-thuc-d\u1ea9y-tri\u1ec3n-khai-ai-agent-nganh-ngan-hang\"><strong>Th\u00fac \u0111\u1ea9y tri\u1ec3n khai AI Agent ng\u00e0nh ng\u00e2n h\u00e0ng<\/strong><\/h2>\n\n\n\n<p>Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 trong l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh t\u1ea1i Vi\u1ec7t Nam \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t \u0111\u1ed1i v\u1edbi t\u0103ng tr\u01b0\u1edfng kinh t\u1ebf. Trong \u0111\u00f3, m\u00f4 h\u00ecnh t\u00e1c nh\u00e2n AI \u0111\u01b0\u1ee3c k\u1ef3 v\u1ecdng s\u1ebd g\u00f3p ph\u1ea7n th\u00fac \u0111\u1ea9y t\u00e0i ch\u00ednh to\u00e0n di\u1ec7n, gia t\u0103ng kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn v\u1ed1n, v\u00e0 t\u0103ng c\u01b0\u1eddng k\u1ebft n\u1ed1i xuy\u00ean bi\u00ean gi\u1edbi, g\u00f3p ph\u1ea7n hi\u1ec7n th\u1ef1c h\u00f3a m\u1ee5c ti\u00eau \u0111\u01b0a Vi\u1ec7t Nam tr\u1edf th\u00e0nh qu\u1ed1c gia c\u00f3 thu nh\u1eadp cao v\u00e0o n\u0103m 2045.<\/p>\n\n\n\n<p>Salesforce cung c\u1ea5p m\u1ed9t n\u1ec1n t\u1ea3ng to\u00e0n di\u1ec7n theo m\u00f4 h\u00ecnh doanh nghi\u1ec7p t\u1ef1 v\u1eadn h\u00e0nh, \u0111\u1ea3m b\u1ea3o s\u1ef1 k\u1ebft n\u1ed1i gi\u1eefa con ng\u01b0\u1eddi, c\u00e1c t\u00e1c nh\u00e2n AI, \u1ee9ng d\u1ee5ng, d\u1eef li\u1ec7u tr\u00ean c\u00f9ng m\u1ed9t n\u1ec1n t\u1ea3ng th\u1ed1ng nh\u1ea5t v\u00e0 \u1ed5n \u0111\u1ecbnh. Th\u00f4ng qua m\u00f4 h\u00ecnh n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh t\u1ea1i Vi\u1ec7t Nam c\u00f3 th\u1ec3 \u0111\u1ed5i m\u1edbi tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng theo h\u01b0\u1edbng c\u00e1 nh\u00e2n h\u00f3a d\u1ef1a tr\u00ean d\u1eef li\u1ec7u, \u0111\u1ed3ng th\u1eddi t\u1ed1i \u01b0u v\u1eadn h\u00e0nh, n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng.<\/p>\n\n\n\n<p>\u0110\u01b0\u1ee3c x\u00e2y d\u1ef1ng h\u01b0\u1edbng \u0111\u1ebfn c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh t\u1ea1i Vi\u1ec7t Nam, trung t\u00e2m n\u00e0y c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng tr\u00ean to\u00e0n khu v\u1ef1c ASEAN, m\u00f4 h\u00ecnh s\u1ebd thi\u1ebft k\u1ebf c\u00e1c k\u1ecbch b\u1ea3n \u1ee9ng d\u1ee5ng t\u00e1c nh\u00e2n AI xuy\u00ean su\u1ed1t h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng. C\u00e1c n\u1ed9i dung n\u00e0y bao g\u1ed3m tr\u1ea3i nghi\u1ec7m \u0111\u1ecbnh danh s\u1ed1 li\u1ec1n m\u1ea1ch, cho ph\u00e9p kh\u00e1ch h\u00e0ng m\u1edf t\u00e0i kho\u1ea3n v\u00e0 k\u00edch ho\u1ea1t d\u1ecbch v\u1ee5 t\u00edn d\u1ee5ng ch\u1ec9 trong v\u00e0i ph\u00fat; gi\u1ea3i ph\u00e1p c\u00e1 nh\u00e2n h\u00f3a t\u00e0i ch\u00ednh \u1ee9ng d\u1ee5ng AI d\u1ef1a tr\u00ean th\u00f3i quen chi ti\u00eau; c\u00f9ng c\u00e1c m\u00f4 h\u00ecnh th\u00f4ng minh nh\u1eb1m d\u1ef1 \u0111o\u00e1n h\u00e0nh vi t\u01b0\u01a1ng lai, gi\u00fap ng\u00e2n h\u00e0ng k\u1ecbp th\u1eddi nh\u1eadn di\u1ec7n v\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 ph\u00e2n t\u00edch nhu c\u1ea7u kh\u00e1ch h\u00e0ng theo th\u1eddi gian th\u1ef1c, k\u1ebft n\u1ed1i t\u01b0\u01a1ng t\u00e1c \u0111a k\u00eanh, t\u00edch h\u1ee3p n\u1ec1n t\u1ea3ng \u0111i\u1ec1u h\u00e0nh Tableau, bi\u1ebfn d\u1eef li\u1ec7u ph\u1ee9c t\u1ea1p th\u00e0nh c\u00e1c th\u00f4ng tin tr\u1ef1c quan gi\u00fap l\u00e3nh \u0111\u1ea1o ra quy\u1ebft \u0111\u1ecbnh hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n<p>\u00d4ng Nguy\u1ec5n Qu\u1ed1c \u0110\u00f4ng, Gi\u00e1m \u0111\u1ed1c S\u1ea3n xu\u1ea5t FPT Software, T\u1eadp \u0111o\u00e0n FPT, kh\u1eb3ng \u0111\u1ecbnh: \u201cNg\u00e0nh t\u00e0i ch\u00ednh \u0111ang b\u01b0\u1edbc v\u00e0o k\u1ef7 nguy\u00ean m\u1edbi, khi d\u1eef li\u1ec7u v\u00e0 AI \u0111ang t\u00e1i \u0111\u1ecbnh h\u00ecnh c\u00e1ch c\u00e1c doanh nghi\u1ec7p c\u1ea1nh tranh, \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o v\u00e0 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng. Th\u1eaft ch\u1eb7t h\u1ee3p t\u00e1c v\u1edbi Salesforce, FPT \u0111\u1ed3ng th\u1eddi h\u1ed7 tr\u1ee3 c\u00e1c doanh nghi\u1ec7p Vi\u1ec7t Nam v\u00e0 ASEAN t\u1eadn d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 t\u1ea1o ra gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf, t\u1eeb n\u00e2ng cao n\u0103ng l\u1ef1c ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn mang l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a m\u1ed9t c\u00e1ch s\u00e2u s\u1eafc. S\u00e1ng ki\u1ebfn n\u00e0y l\u00e0 \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y l\u00e0n s\u00f3ng ng\u00e2n h\u00e0ng th\u1ebf h\u1ec7 m\u1edbi, \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh d\u1ef1a tr\u00ean ph\u00e2n t\u00edch d\u1eef li\u1ec7u, tr\u00ean to\u00e0n khu v\u1ef1c \u0110\u00f4ng Nam \u00c1\u201d.<\/p>\n\n\n\n<p>\u00d4ng Paul Carvouni, Ph\u00f3 Ch\u1ee7 t\u1ecbch C\u1ea5p cao ki\u00eam T\u1ed5ng Gi\u00e1m \u0111\u1ed1c Salesforce ASEAN, cho bi\u1ebft: \u201cTrung t\u00e2m Ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp d\u1ef1a tr\u00ean h\u1ee3p t\u00e1c gi\u1eefa Salesforce v\u00e0 FPT kh\u00f4ng ch\u1ec9 xoay quanh c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng, m\u00e0 c\u00f2n t\u1ea1o ra \u0111\u1ed9ng l\u1ef1c t\u0103ng tr\u01b0\u1edfng m\u1edbi cho doanh nghi\u1ec7p Vi\u1ec7t Nam th\u00f4ng qua n\u00e2ng t\u1ea7m tr\u1ea3i nghi\u1ec7m d\u00e0nh cho kh\u00e1ch h\u00e0ng. T\u1ea1i \u0111\u00e2y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 chuy\u1ec3n t\u1eeb th\u1eed nghi\u1ec7m m\u00f4 h\u00ecnh doanh nghi\u1ec7p t\u1ef1 v\u1eadn h\u00e0nh sang t\u1ea1o ra gi\u00e1 tr\u1ecb th\u1ef1c ti\u1ec5n, nhanh ch\u00f3ng n\u00e2ng cao hi\u1ec7u qu\u1ea3, gia t\u0103ng doanh thu v\u00e0 c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t. K\u1ebft h\u1ee3p n\u1ec1n t\u1ea3ng c\u1ee7a Salesforce v\u1edbi chuy\u00ean m\u00f4n c\u1ee7a FPT, ch\u00fang t\u00f4i cam k\u1ebft th\u00fac \u0111\u1ea9y chuy\u1ec3n \u0111\u1ed5i sang m\u00f4 h\u00ecnh s\u1eed d\u1ee5ng t\u00e1c nh\u00e2n AI v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 kinh doanh cho c\u00e1c doanh nghi\u1ec7p Vi\u1ec7t Nam\u201d.<\/p>\n\n\n\n<p>\u00d4ng Pravar Gautam, Ph\u00f3 Ch\u1ee7 t\u1ecbch Li\u00ean minh &amp; K\u00eanh ph\u00e2n ph\u1ed1i ASEAN c\u1ee7a Salesforce, chia s\u1ebb: \u201cH\u1ee3p t\u00e1c v\u1edbi FPT l\u00e0 b\u01b0\u1edbc ti\u1ebfn quan tr\u1ecdng trong vi\u1ec7c m\u1edf r\u1ed9ng m\u00f4 h\u00ecnh doanh nghi\u1ec7p t\u1ef1 v\u1eadn h\u00e0nh t\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh trong khu v\u1ef1c ASEAN. Vi\u1ec7c ra m\u1eaft trung t\u00e2m n\u00e0y gi\u00fap c\u00e1c ng\u00e2n h\u00e0ng v\u00e0 t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh t\u1ea1i Vi\u1ec7t Nam th\u1eed nghi\u1ec7m v\u00e0 tri\u1ec3n khai c\u00e1c gi\u1ea3i ph\u00e1p AI \u1edf quy m\u00f4 l\u1edbn. D\u1ef1a tr\u00ean n\u0103ng l\u1ef1c AI v\u00e0 d\u1eef li\u1ec7u c\u1ee7a Salesforce v\u1edbi kinh nghi\u1ec7m tri\u1ec3n khai to\u00e0n c\u1ea7u c\u1ee7a FPT, hai b\u00ean \u0111ang mang \u0111\u1ebfn cho c\u00e1c t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh nh\u1eefng \u0111i\u1ec1u ki\u1ec7n c\u1ea7n thi\u1ebft \u0111\u1ec3 khai th\u00e1c t\u1ed1i \u0111a ti\u1ec1m n\u0103ng c\u1ee7a Agentforce v\u00e0 tr\u1edf th\u00e0nh doanh nghi\u1ec7p t\u1ef1 v\u1eadn h\u00e0nh\u201d.<\/p>\n\n\n\n<p>Trong h\u01a1n m\u1ed9t th\u1eadp k\u1ef7, FPT \u0111\u00e3 m\u1edf r\u1ed9ng n\u0103ng l\u1ef1c Salesforce v\u1edbi \u0111\u1ed9i ng\u0169 h\u01a1n 1.000 chuy\u00ean gia qu\u1ed1c t\u1ebf, s\u1edf h\u1eefu h\u01a1n 800 ch\u1ee9ng ch\u1ec9, tri\u1ec3n khai h\u01a1n 200 d\u1ef1 \u00e1n to\u00e0n c\u1ea7u trong nhi\u1ec1u l\u0129nh v\u1ef1c.<\/p>\n\n\n\n<p>\u0110\u1eb7c bi\u1ec7t, FPT \u0111\u00e3 \u0111\u1ea7u t\u01b0 x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c chuy\u00ean s\u00e2u v\u1ec1 Salesforce t\u1ea1i Vi\u1ec7t Nam, bao g\u1ed3m c\u00e1c b\u1ed9 gi\u1ea3i ph\u00e1p theo t\u1eebng l\u0129nh v\u1ef1c, h\u1ec7 th\u1ed1ng ch\u1ee9ng ch\u1ec9 Salesforce, c\u00e1c m\u00f4 h\u00ecnh tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf v\u00e0 nh\u1eefng k\u1ecbch b\u1ea3n \u1ee9ng d\u1ee5ng \u0111\u00e3 \u0111\u01b0\u1ee3c ki\u1ec3m ch\u1ee9ng trong c\u00e1c d\u1ef1 \u00e1n d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trung t\u00e2m Ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c v\u1ec1 \u0110\u1ed5i m\u1edbi D\u1eef li\u1ec7u &amp; Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (Trung t\u00e2m \u0110\u1ed5i m\u1edbi D\u1eef li\u1ec7u &amp; AI) t\u1ea1i H\u00e0 N\u1ed9i s\u1ebd m\u1edf ra kh\u00f4ng gian ph\u00e1t tri\u1ec3n c\u00e1c \u1ee9ng d\u1ee5ng d\u1eef li\u1ec7u v\u00e0 AI th\u1ef1c ti\u1ec5n, g\u00f3p ph\u1ea7n t\u0103ng t\u1ed1c ph\u1ed5 c\u1eadp AI t\u1ea1i Vi\u1ec7t Nam v\u00e0 khu [&hellip;]<\/p>\n","protected":false},"author":774,"featured_media":1236,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[51,56,57],"sf_theme":[67,68],"sf_topic":[327,9,10,12,41],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[8],"sf_collection":[],"sf_visibility":[],"coauthors":[321],"class_list":["post-1207","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-news","sf_content_type-press-releases","sf_content_type-press-releases-corporate","sf_theme-agentic-ai","sf_theme-artificial-intelligence","sf_topic-agentic-enterprise","sf_topic-agents","sf_topic-ai","sf_topic-artificial-intelligence","sf_topic-salesforce-partners","sf_location-vietnam"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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