{"id":780,"date":"2025-10-10T16:24:24","date_gmt":"2025-10-10T08:24:24","guid":{"rendered":""},"modified":"2025-10-10T16:24:25","modified_gmt":"2025-10-10T08:24:25","slug":"agentforce-now-proactively-tackles-cyber-threats-and-automates-compliance-processes-2","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/ap\/news\/press-releases\/2025\/10\/10\/agentforce-now-proactively-tackles-cyber-threats-and-automates-compliance-processes-2\/","title":{"rendered":"Agentforce Now Proactively Tackles Cyber Threats and Automates Compliance Processes"},"content":{"rendered":"\n<p><em>CMC Energy and Cervello use Agentforce in Security Center and Privacy Center to significantly streamline security investigations and increase visibility of non-compliance risks<\/em><\/p>\n\n\n\n<p><strong>MANILA, 9 October 2025<\/strong> <strong>\u2013<\/strong> Security and compliance teams face a two-fold crisis in an evolving threat landscape: First, nearly\u00a0<a href=\"https:\/\/www.splunk.com\/en_us\/blog\/security\/enter-the-soc-of-the-future-in-splunks-state-of-security-2025.html\" target=\"_blank\" rel=\"noreferrer noopener\">half of security leaders<\/a>\u00a0spend more time configuring and troubleshooting tools than actively mitigating threats. Second,\u00a0<a href=\"https:\/\/www.pwc.com\/gx\/en\/issues\/risk-regulation\/global-compliance-survey.html\" target=\"_blank\" rel=\"noreferrer noopener\">90% of compliance executives<\/a>\u00a0say their responsibilities have grown in the last three years. These teams are drowning in a sustained and overwhelming burnout, leading to a reactive cycle that puts organizations in vulnerable positions.<\/p>\n\n\n\n<p>To help streamline this repetitive, manual labor, Agentforce now proactively identifies cyber threats and simplifies compliance by autonomously deploying Salesforce\u2019s security and privacy solutions.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Agentforce strengthens security in&nbsp;<\/strong><a href=\"https:\/\/www.salesforce.com\/platform\/security-center\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Security Center<\/strong><\/a><strong>:<\/strong>&nbsp;Agentforce monitors activity, detects anomalies, accelerates investigations, and guides remediation \u2014 helping security teams respond faster and build trust.<\/li>\n\n\n\n<li><strong>Agentforce helps automate compliance in&nbsp;<\/strong><a href=\"https:\/\/www.salesforce.com\/platform\/privacy-center\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Privacy Center<\/strong><\/a><strong>:<\/strong>&nbsp;Agentforce uses regulatory context to autonomously identify, prioritize, and minimize data exposure \u2014 allowing admins and privacy teams to reduce risk and streamline compliance.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-go-deeper\"><br>Go Deeper<\/h2>\n\n\n\n<p>Built natively on the&nbsp;<a href=\"https:\/\/www.salesforce.com\/platform\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Platform<\/a>, the new Agentforce security and compliance capabilities deliver immediate access to security and data privacy insights and handle complex tasks with greater accuracy and speed.&nbsp;<a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>&nbsp;continuously analyzes a company\u2019s unique Salesforce dataset\u200c \u2014 \u200cand soon, its connected security data \u2014 including its user activity, security configurations, and data governance policies. Agentforce acts as a trusted advisor, leveraging context to provide actionable next steps that reduce exposure.<\/p>\n\n\n\n<p><strong>Agentforce in Security Center<\/strong><\/p>\n\n\n\n<p>Customers with Security Center can now quickly and easily deploy Agentforce from a pre-built template designed to proactively catch, triage, and manage threats. This will allow teams to respond faster and take immediate action to prevent future incidents. The agent will also be accessible via&nbsp;<a href=\"https:\/\/slack.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Slack<\/a>, where users can receive and act on security alerts. Security Center now with Agentforce includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fast, In-Depth Security Investigations:<\/strong>&nbsp;Agentforce quickly delivers insightful summaries of user activity from event logs, including instant analysis of when a user logged in, what they viewed, and if they attempted or performed any unauthorized or unusual actions.&nbsp;<\/li>\n\n\n\n<li><strong>Guided Security Remediation:<\/strong>&nbsp;In the event of an incident, Agentforce guides users, step-by-step, prioritizing the most critical actions to resolve issues quickly, close security gaps, and prevent future threats. Agentforce will also be able to take action on the customer\u2019s behalf \u2014 including freezing a user with atypical behavior.&nbsp;<\/li>\n\n\n\n<li><strong>Threat Detection and Monitoring:<\/strong>&nbsp;Customers can simply ask Agentforce in natural language, \u201cAre there any issues I need to be aware of?\u201d Agentforce will also proactively flag irregularities, correlate related anomalies, and automatically triage incidents for human review.<\/li>\n\n\n\n<li><strong>Extended Security Capabilities Through Partner Ecosystem:<\/strong>&nbsp;Through partnerships with&nbsp;<a href=\"https:\/\/www.crowdstrike.com\/en-us\/press-releases\/crowdstrike-and-salesforce-partner-to-secure-future-of-ai-powered-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">CrowdStrike<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.okta.com\/newsroom\/press-releases\/new-okta-innovations-secure-the-ai-driven-enterprise-and-combat-\/\" target=\"_blank\" rel=\"noreferrer noopener\">Okta<\/a>, Salesforce will offer customers integrated security capabilities that bring external insights into Security Center and cross-platform AI integrations that extend Agentforce in Security Center via&nbsp;<a href=\"https:\/\/agentexchange.salesforce.com\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AgentExchange<\/a>.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image\"><a class=\"wp-block-image__modal-toggle\" href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-for-security-compliance-news\/#\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"89977-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-in-Security-Center.png?w=1024\" alt=\"View of Agentforce in Security Center\" class=\"wp-image-89977\"\/><\/a><\/a><figcaption class=\"wp-element-caption\"><em>Agentforce in Security Center<\/em><\/figcaption><\/figure>\n<div id=\"89977-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image\"><a class=\"wp-block-image__modal-toggle\" href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-for-security-compliance-news\/#\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/Agentforce-in-Security-Center.png?w=1024\" alt=\"View of Agentforce in Security Center\" class=\"wp-image-89977\"\/><\/a><figcaption class=\"wp-element-caption\"><em>Agentforce in Security Center<\/em><\/figcaption><\/figure>\n<\/div><\/div><\/div>\n\n\n<p><strong>Agentforce in Privacy Center<\/strong><\/p>\n\n\n\n<p>Privacy Center\u2019s new agentic capabilities use pre-built compliance frameworks for complex laws such as GDPR and CCPA, allowing users to review and activate regulation-specific retention rules<strong>.<\/strong><strong>&nbsp;<\/strong>Privacy Center now with Agentforce includes:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Proactive Risk Detection<\/strong>: Agentforce autonomously scans Salesforce tenant metadata, data privacy policies, and system context against common regulatory frameworks, such as GDPR, to proactively surface personal or sensitive data exposure and non-compliance risks.&nbsp;<\/li>\n\n\n\n<li><strong>Prioritize Regulatory Issues:<\/strong>&nbsp;Agentforce prioritizes data privacy issues by relevance and severity, incorporating regulatory and business context \u2014 such as where sensitive Personally Identifiable Information (PII) lives in the context of a customer\u2019s data \u2014 making recommendations more precise and easier to implement.&nbsp;<\/li>\n\n\n\n<li><strong>Accelerate Compliance Remediation<\/strong>: Agentforce autonomously surfaces compliance risks, including re-classifying sensitive data or implementing important data management policies, such as the Right-to-be-Forgotten (RTBF). The agent will also support custom data management policies for more expansive regulatory use cases.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image\"><a class=\"wp-block-image__modal-toggle\" href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-for-security-compliance-news\/#\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"89984-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/newsroom-pc.png?w=1024\" alt=\"View of Agentforce in Privacy Center\" class=\"wp-image-89984\"\/><\/a><\/a><figcaption class=\"wp-element-caption\"><em>Agentforce in Privacy Center<\/em><\/figcaption><\/figure>\n<div id=\"89984-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image\"><a class=\"wp-block-image__modal-toggle\" href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-for-security-compliance-news\/#\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/newsroom-pc.png?w=1024\" alt=\"View of Agentforce in Privacy Center\" class=\"wp-image-89984\"\/><\/a><figcaption class=\"wp-element-caption\"><em>Agentforce in Privacy Center<\/em><\/figcaption><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>\u201cWe built Agentforce security and compliance capabilities to reduce the most painstaking, tedious responsibilities of security and risk professionals,\u201d said Marla Hay, Salesforce SVP of Product Management. \u201cWithin Security Center and Privacy Center, security and compliance with Agentforce enables our users to focus on higher-value tasks while mitigating risks to their Salesforce data.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-agentforce-in-action\">Agentforce in Action<\/h3>\n\n\n\n<p>For organizations like CMC Energy, Security Center with Agentforce enables a shift from reactive measures to proactive, agent-assisted defense. CMC Energy employs Agentforce to surface the critical data and context required to take decisive action.<\/p>\n\n\n\n<p>\u201cAs CIO, safeguarding our clients\u2019 data is my top priority. My team now has an intelligent agent to accelerate risk detection by allowing rapid, natural-language queries to quickly identify, assess, and respond to threats. This speed and precision not only improves our security posture but also instills greater confidence with our clients that their data is safe,\u201d said Paul Mackay, Chief Information Officer,&nbsp;<a href=\"https:\/\/cmcenergy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">CMC Energy<\/a>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>My team now has an intelligent agent to accelerate risk detection by allowing rapid, natural-language queries to quickly identify, assess, and respond to threats. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-paul-mackay-chief-information-officer-cmc-energy\">Paul Mackay, Chief Information Officer, CMC Energy<\/h5>\n<\/blockquote>\n\n\n\n<p>Ensuring&nbsp;<a href=\"https:\/\/www.salesforce.com\/data\/governance\/guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">data governance<\/a>&nbsp;policies are configured correctly is a major challenge, especially when preventing the improper labeling or exposure of PII. Agentforce is taking the guesswork out of complex data privacy regulations by automatically suggesting policies to reduce risk of non-compliance.&nbsp;<a href=\"https:\/\/mycervello.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cervello<\/a>, a professional services company, will use Agentforce in Privacy Center to pinpoint regulatory gaps and help ensure data integrity.<\/p>\n\n\n\n<p>\u201cWe are seeing that integrating Agentforce is transformative for our customers. It turns what used to be weeks of manual compliance planning and coordination into a guided, automated workflow that identifies issues and drafts remediation plans in minutes. This helps our customers move faster toward a compliant org and spend more time on strategy, not administration,\u201d said Ralph Bruno, Senior Director, Cervello \u2013 Kearney Activate<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-availability\">Availability<\/h4>\n\n\n\n<p>Available Today:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agentforce in Security Center<\/li>\n\n\n\n<li>Agentforce in Privacy Center<\/li>\n<\/ul>\n\n\n\n<p>Available Soon:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Autonomous threat detection and triaging (Spring \u201826)<\/li>\n\n\n\n<li>Agentforce security capabilities in Slack (Spring \u201826)<\/li>\n\n\n\n<li>Custom data compliance policies (Spring \u201826)<\/li>\n\n\n\n<li>CrowdStrike integration with Agentforce in Security Center will be available via AgentExchange and Slack Marketplace this year.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-learn-more\">Learn More:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read more about Agentforce in&nbsp;<a href=\"https:\/\/www.salesforce.com\/platform\/security-center\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Security Center<\/a><\/li>\n\n\n\n<li>Learn more about Agentforce in&nbsp;<a href=\"https:\/\/www.salesforce.com\/platform\/privacy-center\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Center<\/a><\/li>\n\n\n\n<li>Read about Salesforce\u2019s&nbsp;<a href=\"https:\/\/www.crowdstrike.com\/en-us\/press-releases\/crowdstrike-and-salesforce-partner-to-secure-future-of-ai-powered-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">partnership with CrowdStrike<\/a><\/li>\n\n\n\n<li>Read about Salesforce\u2019s&nbsp;<a href=\"https:\/\/www.okta.com\/newsroom\/press-releases\/new-okta-innovations-secure-the-ai-driven-enterprise-and-combat-\/\" target=\"_blank\" rel=\"noreferrer noopener\">partnership with Okta<\/a><\/li>\n\n\n\n<li>Learn how to&nbsp;<a href=\"https:\/\/www.salesforce.com\/blog\/how-to-simplify-salesforce-security\/\" target=\"_blank\" rel=\"noreferrer noopener\">simplify security, response, and compliance<\/a>&nbsp;in Salesforce<\/li>\n<\/ul>\n\n\n\n<p><em>This article may include references to services or features that are still in development and are unreleased. Customers should make their purchase decision based on fully released and available features.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CMC Energy and Cervello use Agentforce in Security Center and Privacy Center to significantly streamline security investigations and increase visibility of non-compliance risks MANILA, 9 October 2025 \u2013 Security and compliance teams face a two-fold crisis in an evolving threat landscape: First, nearly\u00a0half of security leaders\u00a0spend more time configuring and troubleshooting tools than actively mitigating [&hellip;]<\/p>\n","protected":false},"author":774,"featured_media":781,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[56,59],"sf_theme":[67,68],"sf_topic":[9,12],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[6],"sf_collection":[],"sf_visibility":[],"coauthors":[321],"class_list":["post-780","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-press-releases","sf_content_type-press-releases-product","sf_theme-agentic-ai","sf_theme-artificial-intelligence","sf_topic-agents","sf_topic-artificial-intelligence","sf_location-philippines"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Agentforce Now Proactively Tackles Cyber Threats and Automates Compliance Processes - 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