{"id":805,"date":"2025-10-16T10:00:00","date_gmt":"2025-10-16T02:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&#038;p=805"},"modified":"2025-10-23T10:42:26","modified_gmt":"2025-10-23T02:42:26","slug":"anthropic-regulated-industries-partnership-expansion-announcement","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/ap\/news\/press-releases\/2025\/10\/16\/anthropic-regulated-industries-partnership-expansion-announcement\/","title":{"rendered":"Anthropic and Salesforce Expand Strategic Partnership to Deliver Trusted AI for Regulated Industries"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em>Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>Claude and Slack integration brings conversational AI into enterprise workflows, allowing employees to analyze documents, access organizational intelligence, and make decisions faster without switching apps<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>CrowdStrike and RBC Wealth Management are using Claude via Amazon Bedrock in Agentforce to innovate within Salesforce\u2019s trust boundary<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>SINGAPORE \u2014 October 16, 2025<\/strong> <strong>\u2014<\/strong> Salesforce (NYSE: CRM) and Anthropic today announced a major expansion of their strategic partnership to deliver trusted, enterprise-grade AI for regulated and data-sensitive industries.\u00a0<\/p>\n\n\n\n<p>This expanded partnership introduces three new major initiatives:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Anthropic&#8217;s Claude, one of the world&#8217;s most powerful families of AI models, is a foundational model for Salesforce&#8217;s Agentforce 360 Platform. Building on this foundation, Claude can now be used as a preferred AI model for regulated industries, including financial services, healthcare, cybersecurity, and life sciences, while keeping sensitive data and workloads secure within Salesforce&#8217;s trusted environment. Companies like CrowdStrike and RBC Wealth Management are already using Claude in <a href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> to create new AI-powered customer experiences and workflows.<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Anthropic and Salesforce will collaborate on industry-specific AI solutions for regulated industries via the Agentforce 360 Platform, beginning with financial services.<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Salesforce and Anthropic are deeply integrating Claude and Slack to give users access to leading AI experiences in their preferred work apps, with plans to bring Agentforce 360 into Claude.&nbsp;<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"804-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/video-platform01-1x1-5.gif?w=1024\" alt=\"\" class=\"wp-image-804\"\/><\/a><\/figure>\n<div id=\"804-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2025\/10\/video-platform01-1x1-5.gif?w=1024\" alt=\"\" class=\"wp-image-804\"\/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>\u201cSalesforce and Anthropic share a vision for a trusted AI ecosystem that puts customers at the center,\u201d <strong>said<\/strong> <strong>Marc Benioff, Chair and CEO of Salesforce<\/strong>. \u201cBy bringing Salesforce directly into Claude \u2014 and Claude\u2019s intelligence into Salesforce and Slack \u2014 we\u2019re giving every company the power to work in entirely new ways. Together, we\u2019re making trusted, agentic AI real for every industry \u2014 combining Anthropic\u2019s world-class models with the trust, reliability, accuracy and scale of Agentforce 360, helping customers achieve new levels of productivity, innovation, and growth.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Salesforce and Anthropic share a vision for a trusted AI ecosystem that puts customers at the center.<\/p>\n<cite>Marc Benioff, Chair and CEO, Salesforce<\/cite><\/blockquote>\n\n\n\n<p>&#8220;Regulated industries need frontier AI capabilities, but they also need the appropriate safeguards before they can deploy in sensitive systems. We&#8217;ve built Claude to deliver both: the performance and the safeguards,&#8221; <strong>said Dario Amodei, CEO and Co-Founder of Anthropic<\/strong>. &#8220;This partnership makes Claude available to more Salesforce customers through Agentforce, bringing it to companies in industries like healthcare, financial services, cybersecurity, and other sectors.&#8221;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Regulated industries need frontier AI capabilities, but they also need the appropriate safeguards before they can deploy in sensitive systems.<\/p>\n<cite>Dario Amodei, CEO and Co-Founder, Anthropic<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-delivering-trusted-and-secure-ai-for-regulated-industries\"><strong>Delivering Trusted and Secure AI for Regulated Industries<\/strong><\/h2>\n\n\n\n<p>Anthropic is the first LLM provider fully integrated within the <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=ai.agent_setup_select_model_provider.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce trust boundary<\/a>, with all of Claude&#8217;s traffic contained in the Salesforce virtual private cloud. By offering Anthropic&#8217;s Amazon Bedrock-hosted models within the Agentforce 360 Platform, organizations in regulated sectors can deploy domain-specific AI while keeping sensitive data and AI workloads within Salesforce&#8217;s secure environment.<\/p>\n\n\n\n<p>The partnership will integrate Anthropic\u2019s <a href=\"https:\/\/www.anthropic.com\/news\/claude-for-financial-services\" target=\"_blank\" rel=\"noreferrer noopener\">Claude for Financial Services<\/a> with <a href=\"https:\/\/www.salesforce.com\/financial-services\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Financial Services<\/a>, enabling <a href=\"https:\/\/www.salesforce.com\/agentforce\/ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents<\/a> to better understand financial instruments, insurance claims, and industry frameworks with the deep domain expertise these sectors require. For example, a financial advisor using Agentforce can ask their AI agent, powered by Claude, to help summarize client portfolios, flag new industry requirements affecting retirement plans, and automate consent tracking and customer outreach. The agent securely combines CRM insights with the latest industry updates to deliver greater accuracy and compliance-ready action plans. This turns hours of work into a single, trusted workflow.<\/p>\n\n\n\n<p>&#8220;Because of Anthropic on Amazon Bedrock and Agentforce, we&#8217;re able to help our advisors with their most time-consuming task: meeting prep,\u201d said Rohit Gupta, Head, Digital Advisor Platforms, RBC Wealth Management. \u201cThis has saved them significant time, allowing them to focus on what matters most \u2013 client relationships.\u201d&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-an-integrated-slack-experience-in-claude\"><strong>An Integrated Slack Experience in Claude<\/strong><\/h2>\n\n\n\n<p>Building on the Claude and Slack integration <a href=\"https:\/\/www.anthropic.com\/news\/claude-and-slack\" target=\"_blank\" rel=\"noreferrer noopener\">launched earlier this month<\/a>, Salesforce and Anthropic are augmenting the connection between conversational AI and enterprise workflows. Through Slack&#8217;s Model Context Protocol (MCP) server, Claude can access Slack channels, messages, and files to summarize conversations, extract key decisions, and draft updates. And users can invoke Claude directly within Slack to analyze documents, perform web searches, or pull connected insights from Salesforce CRM data, Tableau, or other enterprise apps \u2014 moving conversations from discussion to decision faster.<\/p>\n\n\n\n<p>This partnership is intended to extend beyond today&#8217;s capabilities to bring the full power of Agentforce 360 into Claude, enabling employees to move seamlessly from insight to action.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/6eGvUsTZCsGpwEAL4jCSJU.jpg\"  data-uuid=\"6eGvUsTZCsGpwEAL4jCSJU\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-partnership-built-on-mutual-success\"><strong>A Partnership Built on Mutual Success<\/strong><\/h2>\n\n\n\n<p>Salesforce is deploying Claude Code across its global engineering organization to augment developer workflows and increase productivity. With Claude Code, Anthropic&#8217;s AI coding agent that operates directly in the terminal, Salesforce engineers can build, fix, and ship projects faster while maintaining full transparency and control. Through the Slack MCP server integration, Salesforce engineering teams will use Claude Code to document code in Slack canvases, read specifications from Slack channels, and pull context from Slack discussions directly into their development workflow.<\/p>\n\n\n\n<p>This partnership builds on Anthropic\u2019s own success as a Salesforce customer using Slack and the Agentforce 360 Platform. As Anthropic scaled from a handful of employees to thousands in under two years, it has increasingly used Slack as an operational pillar and Agentforce Sales to create a unified experience for sellers and partners. The team uses Claude directly within Slack to summarize long conversation threads, surface key insights, and deliver guided actions for the internal sales team without leaving the flow of work. This is a powerful demonstration of the very conversational workflows this partnership will bring to all customers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-availability\"><strong>Availability<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agentforce powered by Anthropic is available today for select customers.<\/li>\n\n\n\n<li>Claude and Slack bi-directional integrations are available today.<\/li>\n\n\n\n<li>The new collaboration on regulated industry solutions and the Agentforce 360 integration for Claude are currently under development, with more details on availability to be shared in the coming months.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More Information<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read how customers can <a href=\"https:\/\/www.anthropic.com\/news\/claude-and-slack\" target=\"_blank\" rel=\"noreferrer noopener\">use Claude with Slack<\/a><\/li>\n\n\n\n<li>Learn more about <a href=\"https:\/\/www.salesforce.com\/customer-stories\/rbc-wealth-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">RBC Wealth Management\u2019s success story<\/a> with Agentforce<\/li>\n\n\n\n<li>Get the latest on the <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2025\/10\/13\/agentic-enterprise-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">general availability of Agentforce 360<\/a><\/li>\n<\/ul>\n\n\n\n<p><em>Any unreleased services or features referenced here are not currently available and may not be delivered on time or at all. Customers should make their purchase decisions based upon features that are currently available.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into enterprise workflows, allowing employees to analyze documents, access organizational intelligence, and make decisions faster without switching apps CrowdStrike and RBC Wealth Management are using Claude via Amazon Bedrock in Agentforce to innovate within Salesforce\u2019s [&hellip;]<\/p>\n","protected":false},"author":176,"featured_media":803,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[56,59],"sf_theme":[67],"sf_topic":[327,9,26,41],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[3],"sf_collection":[],"sf_visibility":[],"coauthors":[330],"class_list":["post-805","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-press-releases","sf_content_type-press-releases-product","sf_theme-agentic-ai","sf_topic-agentic-enterprise","sf_topic-agents","sf_topic-dreamforce","sf_topic-salesforce-partners","sf_location-singapore"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce, Anthropic Expand Partnership Supporting Regulated Industries - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/ap\/news\/press-releases\/2025\/10\/16\/anthropic-regulated-industries-partnership-expansion-announcement\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Anthropic and Salesforce Expand Strategic Partnership to Deliver Trusted AI for Regulated Industries\" \/>\n<meta property=\"og:description\" content=\"Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into enterprise workflows, allowing employees to analyze documents, access organizational intelligence, and make decisions faster without switching apps CrowdStrike and RBC Wealth Management are using Claude via Amazon Bedrock in Agentforce to innovate within Salesforce\u2019s [&hellip;]\" 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