{"id":873,"date":"2025-10-17T10:00:00","date_gmt":"2025-10-17T02:00:00","guid":{"rendered":""},"modified":"2025-11-11T17:22:22","modified_gmt":"2025-11-11T09:22:22","slug":"salesforce-announces-support-for-agentic-commerce-protocol-in-collaboration-with-stripe","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/ap\/news\/press-releases\/2025\/10\/17\/salesforce-announces-support-for-agentic-commerce-protocol-in-collaboration-with-stripe\/","title":{"rendered":"Salesforce Announces Support for Agentic Commerce Protocol in Collaboration with Stripe"},"content":{"rendered":"\n

MANILA \u2014 October 17, 2025 \u2014<\/strong> Salesforce (NYSE: CRM) today announced a collaboration with Stripe and OpenAI to build an Instant Checkout integration guided by the new Agentic Commerce Protocol (ACP)<\/a>. This partnership will allow the thousands of merchants using Agentforce Commerce to harness the power of conversational AI for a faster path to purchase, and create seamless, intelligent shopping experiences that unlock new avenues of growth.<\/p>\n\n\n\n

Why it Matters:<\/strong><\/h2>\n\n\n\n

The shopping landscape stands at a profound inflection point. According to research by Salesforce<\/a>, 48% of shoppers who already use AI for shopping are open to having an AI agent<\/a> make a purchase for them. <\/p>\n\n\n\n

This is a clear signal that agentic commerce is officially here, representing a paradigm shift from traditional online shopping. This new era will redefine customer relationships, ensuring needs are anticipated, purchases are made effortlessly, and every interaction is tailored to perfection. Salesforce, in partnership with Stripe and OpenAI, is making this revolutionary capability a reality for businesses globally.<\/p>\n\n\n\n

A Powerful Partnership<\/strong><\/h2>\n\n\n\n

The new Agentic Commerce Protocol (ACP), co-developed by Stripe and OpenAI, provides a standardized framework for retailers and brands to interact with consumers through AI agents and facilitate a seamless, instant checkout experience. This is transforming the path to purchase and opening up innovative new ways for merchants to capture demand right at the moment of discovery.<\/p>\n\n\n\n

That\u2019s why Agentforce Commerce<\/a> is taking its commitment to bringing innovative solutions for merchants to the next level by building an Instant Checkout integration in line with the Agentic Commerce Protocol and Stripe. Buyers can pay using many payment methods, including Link, Stripe\u2019s consumer payments product.<\/p>\n\n\n\n

Stripe, the programmable financial services company, is the ideal partner for this initiative and an extension of the existing partnership that created Salesforce Payments. Stripe’s robust and secure infrastructure is essential for facilitating the smooth and reliable transactions that agentic commerce demands. Merchants can go live with commerce faster, seamlessly transact across channels, and reduce total cost of ownership without needing costly and time-consuming custom integrations.<\/p>\n\n\n\n

Together, this collaboration provides a complete, end-to-end solution. Merchants get the powerful commerce tools to manage their storefronts and retain control of the customer relationship through Agentforce Commerce, while Stripe provides the secure, trusted financial infrastructure necessary to complete a purchase.<\/p>\n\n\n\n

The Salesforce Perspective<\/h4>\n\n\n\n

\u201cThrough our collaboration with Stripe on the ACP, we are delivering the unified system designed for the future of agentic commerce, creating a dramatically faster and more personalized path to purchase,\u201d said Nitin Mangtani, GM of Commerce Cloud and Retail at Salesforce. \u201cThis fundamental shift empowers our merchants to drive revenue growth and build deeper customer loyalty across a platform where shoppers already reside.\u201d<\/p>\n\n\n\n

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Through our collaboration with Stripe on the ACP, we are delivering the unified system designed for the future of agentic commerce, creating a dramatically faster and more personalized path to purchase. <\/p>\nNitin Mangtani, GM of Commerce Cloud and Retail, Salesforce<\/cite><\/blockquote>\n\n\n\n

What This Means for Businesses<\/strong><\/h2>\n\n\n\n

This integration will bring a host of benefits to merchants utilizing Agentforce Commerce:<\/p>\n\n\n\n