Field Service Lightning Pricing

Explore our solutions designed to support any and all field service roles.

Our console for assigning jobs, optimising schedules and routes, as well as managing resources.

Starting at

$ 150

USD/user/month*
(billed annually)

Our field edition for completing service appointments from any mobile device, even offline.

Starting at

$ 150

USD/user/month*
(billed annually)

Our edition for scheduling external, non-employee users, with access to work orders, cases, contracts, and accounts.

$ 50

USD/user/month*
(billed annually)

Our partner-focused edition that includes added functionality for non-employees to supercharge cross-sell and upsell.

$ 75

USD/user/month*
(billed annually)

Our console for assigning jobs, optimising schedules and routes, as well as managing resources.

Starting at

$ 150

USD/user/month*
(billed annually)

See Features

See all features.

Work Orders

Appointment Booking

Asset, Inventory, and Product Tracking

Opportunities and Quotes

Optimisation

Dispatcher Console

Our field edition for completing service appointments from any mobile device, even offline.

Starting at

$ 150

USD/user/month*
(billed annually)

See Features

See all features.

Work Orders

Appointment Booking

Asset, Inventory, and Product Tracking

Opportunities and Quotes

Android and iOS Mobile App

Our edition for scheduling external, non-employee users, with access to work orders, cases, contracts, and accounts.

$ 50

USD/user/month*
(billed annually)

See Features

See all features.

Work Orders

Appointment Booking

Asset, Inventory, and Product Tracking

Android and iOS Mobile App

Our partner-focused edition that includes added functionality for non-employees to supercharge cross-sell and upsell.

$ 75

USD/user/month*
(billed annually)

See Features

See all features.

Work Orders

Appointment Booking

Asset, Inventory, and Product Tracking

Opportunities and Quotes

Android and iOS Mobile App

Optimisation

Dispatcher Console

Compare editions and top features.

Dispatcher

$ 150

USD/user/month*

Technician

$ 150

USD/user/month*

Contractor

$ 50

USD/user/month*

Contractor Plus

$ 75

USD/user/month*

Work Orders

Appointment Booking

Asset, Inventory, and Product Tracking

Opportunities and Quotes

Android and iOS Mobile App

Optimisation

Dispatcher Console

Field Service Plus

Starting at

$ 200

USD/user/month*
(billed annually)

Get the field service bundle that combines both Technician/Mobile Employee and Dispatcher along with all Service Cloud and Sales Cloud functionality.

Work Orders
Book Appointments
Asset, Inventory and Product Tracking
Mobile App Available on Android and iOS
Optimisation
Dispatcher Console
Cross-Selling and Upselling

Download the Full Edition Comparison Chart

View all add-ons

Extend Field Service

Editions & Pricing - Visual Remote Assistance

Visual Remote Assistant

Engage customers and employees anywhere with real-time, visual support.

$50

USD/user/month*
(billed annually)

Learn about Visual Remote Assistant

* All per user products require an annual contract. Above pricing available on Enterprise Edition. Unlimited Edition versions of Dispatcher and Technician are $300/user/month and Field Service Plus is $350.

NOTE: Field Service requires at least one (1) Service Cloud user license. Existing Service Cloud customers require at least one (1) Dispatcher license. This requirement can also be met with the Field Service Plus bundle, as it includes the Service user functionality. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.

Dispatcher and Technician licenses may not be used for a contact centre, call centre, or customer case management application. Field Service Plus may be used for those applications.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.

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