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Field Service Lightning Pricing
Dispatcher
Dispatcher
Dispatcher
(billed annually)
Technician
Technician
Technician
(billed annually)
Contractor
Contractor
Contractor
(billed annually)
Contractor Plus
Contractor Plus
Contractor Plus
(billed annually)
Dispatcher
Dispatcher
Dispatcher
(billed annually)
Work Orders
Appointment Booking
Asset, Inventory, and Product Tracking
Opportunities and Quotes
Optimisation
Dispatcher Console
Technician
Technician
Technician
(billed annually)
Work Orders
Appointment Booking
Asset, Inventory, and Product Tracking
Opportunities and Quotes
Android and iOS Mobile App
Contractor
Contractor
Contractor
(billed annually)
Work Orders
Appointment Booking
Asset, Inventory, and Product Tracking
Android and iOS Mobile App
Contractor Plus
Contractor Plus
Contractor Plus
(billed annually)
Work Orders
Appointment Booking
Asset, Inventory, and Product Tracking
Opportunities and Quotes
Android and iOS Mobile App
Optimisation
Dispatcher Console
Compare editions and top features.
Field Service Plus
(billed annually)
- Work Orders
- Book Appointments
- Asset, Inventory and Product Tracking
- Mobile App Available on Android and iOS
- Optimisation
- Dispatcher Console
- Cross-Selling and Upselling
Extend Field Service
Visual Remote Assistant
$50
USD/user/month*
(billed annually)
* All per user products require an annual contract. Above pricing available on Enterprise Edition. Unlimited Edition versions of Dispatcher and Technician are $300/user/month and Field Service Plus is $350.
NOTE: Field Service requires at least one (1) Service Cloud user license. Existing Service Cloud customers require at least one (1) Dispatcher license. This requirement can also be met with the Field Service Plus bundle, as it includes the Service user functionality. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.
Dispatcher and Technician licenses may not be used for a contact centre, call centre, or customer case management application. Field Service Plus may be used for those applications.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.
Questions?
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Customer Service Software & Customer Support by Service Cloud
Sales Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.
Sales Cloud customer service software includes case management, customer access across all channels, integration with legacy data systems, pre-built integration apps, support ticketing, knowledge base, routing and escalation, and queue management.
Customer support software can help companies streamline service team processes and calls, reducing average call times. This powerful customer service software can also dramatically improve customer satisfaction and problem resolution. It is time to take your customer service to the next level.
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Improve Customer Satisfaction: Uncover the top 4 steps to keep clients happy and skyrocket customer satisfaction scores.
Salesforce Reviews: Read honest reviews from real Salesforce customers.
Track Service Agent Performance: Track each individual support agent as well as the team as a whole while having access to service metrics across all support channels.
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CRM Software Reviews: Read why thousands continue to choose Salesforce for their CRM needs.
Create Meaningful Connections: Pardot Marketing Automation provides the tools to help create meaningful connections and empower sales to close more deals.
Mobile Customer Service: Mobile customer service solutions — so your customer can find help from any device, anywhere.
Customer Service Management Software: Maximise agent productivity with customer service management software from Service Cloud.
Social Customer Service: Social customer service solutions that will help your support agents deliver smarter social service.
Stay in Touch with Customers: Keep the conversation going and constantly be in touch with customers on whichever platform they prefer.
Popular Searches
Customer Service Software & Customer Support by Service Cloud
Sales Cloud customer service software includes case management, customer access across all channels, integration with legacy data systems, pre-built integration apps, support ticketing, knowledge base, routing and escalation, and queue management.
Customer support software can help companies streamline service team processes and calls, reducing average call times. This powerful customer service software can also dramatically improve customer satisfaction and problem resolution. It is time to take your customer service to the next level.
Related Searches
CRM: Salesforce CRM fosters better customer relationships, helping you save money and increase profits.
Improve Customer Satisfaction: Uncover the top 4 steps to keep clients happy and skyrocket customer satisfaction scores.
Salesforce Reviews: Read honest reviews from real Salesforce customers.
Track Service Agent Performance: Track each individual support agent as well as the team as a whole while having access to service metrics across all support channels.
Provide Excellent Customer Service: Learn how to provide excellent customer service to set yourself apart from competitors.
Help Desk Software Reviews: Tips on what to look for when assessing what help desk software to buy.
CRM Software Reviews: Read why thousands continue to choose Salesforce for their CRM needs.
Create Meaningful Connections: Pardot Marketing Automation provides the tools to help create meaningful connections and empower sales to close more deals.
Mobile Customer Service: Mobile customer service solutions — so your customer can find help from any device, anywhere.
Customer Service Management Software: Maximise agent productivity with customer service management software from Service Cloud.
Social Customer Service: Social customer service solutions that will help your support agents deliver smarter social service.
Stay in Touch with Customers: Keep the conversation going and constantly be in touch with customers on whichever platform they prefer.