Access all of your Salesforce customer data, and put it into action instantly. Create a single, 360-degree view of each customer, and send custom messages across every interaction — in any stage in the customer lifecycle.
Create one seamless relationship for your customers, no matter how they are interacting with your organisation. Trigger activities that connect interactions across Sales Cloud, Service Cloud, and beyond — directly from Marketing Cloud.
Create seamless experiences for your customers, employees, partners, and beyond. For example, onboard a new contractor, guide a customer through a service concern, or usher employees through benefit changes.
Collect data from across the entire Customer Success Platform, and act on it instantly and automatically — even as it refreshes and evolves. Create a complete picture of each customer like never before, and message across all channels and devices with more relevant content.
With Salesforce Marketing Cloud predictive analytics software you can cut through the clutter not with more noise, but with the most intelligent, targeted content relevant to your customers. Marketing Cloud’s Personalisation Builder makes predictions and preferences based on behaviour, letting you personalise every interaction with your customers, and send millions of messages across any conceivable channel — all tailored to individual customer’s needs and interests. Predictive analytics software is the innovative way for businesses of all size to reach more customers.