Choose from four plans to help your team sell smarter and faster.
Every Sales Cloud customer gets the Standard Success Plan, which includes basic training to get you started. You also get access to community-based best practices and Web-based support to help solve technical issues.
Use our “Getting Started” online course catalogue to quickly learn all the basics to begin using Sales Cloud.
Access a broad library of knowledge articles and community resources to guide you through any situation.
Submit support cases online to get help with any technical issues you encounter.
The Premier Success Plan includes enhanced support, resources, and training to drive Sales Cloud adoption and increase your ROI.
Premier Success customers experience an average increase of 52% in user adoption and 37% increase in productivity. You’ll have unlimited access to over 130 online courses and best practice coaching by Sales Cloud experts. Premier Success also includes access to Accelerators – personalised engagements, delivered by Salesforce experts, designed to help you achieve specific business improvements with Sales Cloud.
Our 24/7 customer support delivers fast, expert answers for your how-to questions and technical issues. Should critical issues arise, you’ll receive an initial response within one hour.
Build custom Sales Cloud applications faster. Get priority access to our most skilled developers who will troubleshoot and provide code reviews to make sure you’re on the right track.
The Premier+ Plan comes with all the benefits of Premier and gives you an extra advantage by extending your team’s capacity to resolve administrative and configuration tasks.
Our team of certified administrators provides more than 100 services to help you maintain and update your Sales Cloud. They’ll take care of tasks like creating users, reports, workflows, and dashboards, so you can focus other strategic initiatives for your business.
You don’t learn everything in life by reading a manual. So, if you have questions about Salesforce products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help.
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