Salesforce University:
Classes by Cloud

Become a Salesforce expert. Choose a cloud to get started.

Sales Cloud classes

Find out how to get more leads, close more deals, and work smarter with Sales Cloud. These courses can help you implement, configure, and manage your solution, so you can start putting Sales Cloud’s many features to work for your company.

  • Get Started with Salesforce and the Nonprofit Starter Pack (NPO101)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Administration Essentials for New Admins (ADM201)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

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  • Administration Essentials for New Admins in Lightning Experience (ADX201)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

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  • Salesforce Proficiency Pack for Administrators

    Days: 30 / Self-Paced and Instructor-led

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  • Administration Essentials for New Admins (Professional Edition) (ADM202)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Administration Essentials for New Admins plus Certification (ADM201C)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

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  • Administration Essentials for Experienced Admins (ADM211)

    Days: 4 / Instructor-led, regional class

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  • Sales Cloud Administration: Products, Quotes, Orders and Collaborative Forecasts (ADM251)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Preparing for Your Salesforce Administrator Certification (CRT101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Certification Preparation for Advanced Administrator (CRT211)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Preparing for Your Salesforce.com Sales Cloud Consultant Certification (CRT251)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Implementing a Reporting Strategy for the Sales Cloud (STR301)

    Days: 3 / Instructor-led, regional class

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  • Reporting Fundamentals in Lightning Experience (RPX101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Reporting Fundamentals (RPT101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Sales Cloud Training for Sales Reps (SLS101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Sales Cloud Training for Sales Reps Using Lightning (SLX101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Sales Cloud Training for Sales Managers (SLS201)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Sales Cloud Training for Sales Managers in Lightning Experience (SLX201)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Salesforce CPQ Admin Essentials for New Administrators (CPQ201)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Salesforce CPQ Admin Essentials for Experienced Administrators (CPQ211)

    Days: 4/ Instructor-led, regional class or instructor-led, virtual class

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Service Cloud classes

Learn how to design, implement, and deploy the right solution to meet your business challenges. Our experts can also show you how to share knowledge, build communities, manage contacts, and more.

  • Service Cloud Administration (ADM261)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Preparing for Your Salesforce Service Cloud Consultant Certification (CRT261)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Service Cloud Essentials for Agents (SVC101)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Service Cloud Essentials for Managers (SVC201)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Service Cloud Essentials for Executives (SVC301)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class

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Marketing Cloud classes

This comprehensive training program offers a variety of courses that supply you with current best practices, industry knowledge, and extensive resources to sharpen your digital marketing skills.

  • Essentials for Marketing Cloud Email Marketers (EEB101)

    Days: 4 / Instructor-led, regional class or instructor-led, virtual class

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  • Content Builder Essentials for the Digital Marketer (EML101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Journey Builder 101 (JB101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Mobile Messages (MBC101)

    Days: 1 / Instructor-led, regional class

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  • Marketing Cloud Connect Essentials (MCC201)

    Days: 4 / Instructor-led, regional class or instructor-led, virtual class

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  • Social Studio 101 (SS101)

    Days: 1 / Instructor-led, regional class

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  • Essentials of Pardot for Digital Marketers (PDT101)

    Days: 5 Days (3.5 hrs/day) / Instructor-led, regional class or instructor-led, virtual class

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  • Certification Preparation for Pardot Specialist (CRT150)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Certification Preparation for Pardot Consultant (CRT160)

    Days : 5 Days (3 hrs/day) / Instructor-led, regional class or instructor-led, virtual class

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Community Cloud classes

Learn how to enable communities in your organization, create communities for partners and customers, add members, and gauge participation.

  • Get Started with Communities (ADM271)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class

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  • Certification Preparation for Community Cloud Consultants (CRT271)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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Salesforce1 Platform and Salesforce1 Mobile App classes

From the fundamentals of what’s possible, to advanced guidance for building, extending, and deploying custom apps, these classes arm you with the knowledge to take full advantage of the Salesforce1 Platform.

  • What’s Possible: Salesforce Fundamentals (STR101)

    Days: 3 / Instructor-led, regional class or instructor-led, virtual class

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  • Introduction to Object-Oriented Programming with Force.com Code (ADM231)

    Days: 5 / Instructor-led, regional class

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  • Declarative Development for Platform App Builders (DEV402)

    Days: 5 / Instructor-led, regional class

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  • Programmatic Development Using Apex and Visualforce (DEV450)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

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  • Integrating with Force.com (DEV502)

    Days: 5 / Instructor-led, regional class

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  • Programming Lightning Components (DEV601)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

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  • Lightning Components Implementation for Platform Developers (DEV460)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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Analytics Cloud classes

These classes teach you the fundamentals of Analytics Cloud, from accessing and working with datasets, to building lenses, dashboards, and apps.

  • Mobile and Desktop Exploration in Einstein Analytics (ANC101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Building Lenses, Dashboards and Apps in Einstein Analytics (ANC201)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Working with Data and Dashboards in Einstein Analytics (ANC301)

    Days: 3 / Instructor-led, regional class or instructor-led, virtual class

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Questions? We’ve got answers.

You don’t learn everything in life by reading a manual. So, if you have questions about Salesforce products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help.

Contact us

800 1301 448 (Singapore), 800 967 655 (Hong Kong) or +65 6302 5700 (Intl)

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