Slack for Industries

Slack is transforming the way companies grow their business, increase productivity and deliver customer value. From financial services and retail to healthcare and many more, Slack works for your industry.

Notification bubbles showing automated alerts and requests for commands to continue deployment

Slack for Technology

  • Bring products to customers faster with an AI-powered platform that automates processes, unites teams and apps, and empowers top talent
  • Accelerate deals and optimise partner engagement with visibility, task automation, and your CRM data in Slack
  • Resolve cases faster at scale, reduce escalations, and swarm in real time with experts using no-code automation
Application window showing secure message with financial services opportunity with details

Slack for Financial Services

  • Speed up approvals and automate repetitive tasks by bringing your teams, tech, and processes together
  • Build deeper relationships with a real-time view of customer data and relevant context
  • Empower teams to communicate securely and meet industry and international compliance standards such as FINRA, FedRAMP, ISO/IEC, and GDPR
Two team members communicating about a medical claim appeal with lyperlink links to claim and claim details

Slack for Healthcare and Life Sciences

  • Automate routine processes with a HIPAA-configurable productivity platform and quickly identify the right specialists for clinical care
  • Boost satisfaction and NPS by integrating key member service apps and swarm cases with external partners
  • Simplify coordination across multiple clinical trial sites and partners and make critical site information easily accessible
Application window showing two team members communicating using huddle feature voice call in conjunction with text replies

Slack for Retail and Consumer Goods

  • Bring your teams, technology, and processes together in one place to break down silos and automate routine tasks
  • Integrate real-time CRM data to deliver the personalised experiences that keep shoppers coming back for more
  • Speed up onboarding, increase engagement, and reduce attrition with product features employees love
Appication window showing notification for an escalation request

Slack for Communications

  • Instantly surface order issues with automated alerts and swarm to triage with experts
  • Connect in real time with customers and partners to accelerate deal support, contracting, and approvals
  • Integrate key tools and AI-powered workflows to improve product management processes and speed up product ideation, development, and launch
Application notification window for deal alert on new opporunity with team members collaborating on next steps

Slack for Media

  • Enable ad sales and operations to plan, sell, and execute effective campaigns faster with transparency
  • Power content ideation, production, and distribution with no-code workflows and an AI-ready platform
  • Connect teams directly with key stakeholders to align, troubleshoot, and meet customer expectations faster
Application windows detail teammates communicating about a machinery issues with links and issue intake form details

Slack for Manufacturing and Automotive

  • Increase productivity, cut costs, and deliver best-in-class experiences with a single view of your customer data
  • Unify disparate systems, teams, and processes with ease using automation
  • Bring together your entire ecosystem by connecting with external partners

Slack for Public Sector

  • Align across multiple agencies with fewer meetings
  • Create automated learning paths for new hires and contractors, and instantly share institutional knowledge
  • Set up a mobile command centre to bring all alerts, responders, agencies, and remediation tools in one secure space supported by workflows and integrations

Slack for Industries FAQ

Yes. You can securely discuss confidential information in Slack. Slack offers multiple ways to ensure that your information, conversations and files stay safe. Slack delivers enterprise-grade security at every layer, adhering to multiple compliance certifications, including SOC 2, SOC 3, ISO/IEC 27001 and more. Slack is GDPR-compliant and can be configured for FINRA compliance. It is FedRAMP Moderate authorised.

In addition, Slack offers many security features—such as Enterprise Key Management—that gives admins control over the fine detail of data encryption. You can also integrate your own security tools with Slack to get instant notification if a threat is detected.

Our GovSlack offering was purpose-built to meet the needs of federal agencies, contractors and partners that must comply with FedRAMP High. This rating allows you to share sensitive information and workloads up to and including Controlled Unclassified Information.

For Salesforce customers, Slack can help you get the most out of your existing Customer 360 solutions. It puts the single source of truth about your customer at every employee’s fingertips, when and where they need it.

Slack’s deep Sales Cloud and Service Cloud integrations are reimagining sales and service for the era of AI productivity—unlocking CRM data with Einstein for predictive insights and even generating next best actions and responses, while using workflow automation to minimise administrative overhead for sellers and service agents.

Slack integrates with more than 2,600 applications out of the box. It also provides users with no-code tools for assembling and running workflow automations, with the apps they use every day, without having to leave Slack.

Slack further empowers your technical teams with our open API and low-code tools to build custom apps, and write workflow modules that can be shared and deployed across your entire organisation.