Meet the evolving needs of every policyholder.

 

Behind every great policy is a great relationship.

 

SOLUTION: TRANSFORM SERVICE ENGAGEMENT

Deliver truly personalised service that policyholders demand.

Now insurers offering Property and Casualty as well as Life and Annuities can drive seamless customer experiences, thanks to 360-degree views of their policyholders and instant access to household relationships, coverage, claims, and interaction information. Give service reps the power of the world’s #1 platform for service to transform their policyholder engagement and achieve a whole new level of performance.
 

Watch the top customer stories from New York World Tour.

Check out this collection of videos showcasing the best insurance, insurtech, and fintech success stories from the senior executives and industry thought leaders who attended this year’s New York World Tour event.

Find out if digital maturity correlates to value creation.

Experts from Salesforce and ACORD joined forces — pushing aside all assumptions in order to develop quantitative insights on the state of digitisation in the insurance value chain. Check out the groundbreaking conclusions derived from the research they conducted. 
 

Personalise every policyholder interaction.

With Salesforce, insurance service reps and agents have the tools to deliver more personalised communications across any device, collaborate in online social feeds, streamline service requests, track new opportunities, and more.

Say hello to the newest insurance dream team.

Learn how Guidewire and Salesforce have come together to revolutionise the agent and service rep experience. And hear from leaders at Amica Mutual Insurance about digitising customer experiences, as well as aligning sales and marketing teams while improving productivity.
 
 
 
CUSTOMER SUCCESS STORY

Salesforce delivers the capability to drive our transformation.”

Cambell Holt | Chief Customer Officer, MERCER
 
 
1,000+ EMPLOYEES
 

We have powerful insurance CRM solutions that you can count on.

Contact us to talk about the Salesforce solutions for insurance. We’ll help you set up a strategy to start connecting with clients like never before.