Our effective customer relationship management solutions help keep your sales reps and marketing team focused on filling the sales pipeline and generating revenue - not manually tracking sales leads. By allowing your team to market through multiple channels and view all account-related information and activities, Salesforce Australia's Customer Management Software reveals what works and what doesn't - and converts your leads into clients more often, more quickly.
- Client Relationship Management Solutions for Activity Management.
By showcasing customer transactions and important information about your client contacts, CRM helps your business respond confidently to customer enquiries and manage follow-up actions more efficiently.
- Client Relationship Management Solutions for Service & Support.
CRM enhances your ability to provide an excellent customer experience: allowing you to collate customer support requests from various channels, assign teams and agents more efficiently, access the best solutions to customer problems, boost support cases, direct customers towards web-based solutions and quickly highlight where your service can be improved.
CRM solutions offer a plethora of tools and options to help your business shine: partner/channel management, web communities, award-winning interfaces, point-and-click customisation, and seamless CRM integration at Salesforce Australia.