3 Tips From Aussie Employers on How Retailers Can Tackle Talent Shortages and Improve Employee Engagement
Three tips to help retailers attract quality talent and boost the employee experience while also improving the customer experience.
Putting Brand Purpose Into Practice: A Handy Guide for Retailers
The latest edition of Saleforce’s annual State of Connected Customer Report finds that customers expect retailers to have a clear brand purpose now more than ever before. Jo Gaines, AVP, Salesforce Digital360 and Executive Sponsor, Salesforce Women's Network ANZ, discusses why customer experiences have changed and how retailers can show they’re walking the talk.
Corporate Traveller’s Lessons on Resilience, Retaining Talent and More
When organisations face challenges or uncertainty, what does a path forward look like? We found out during a recent Leadership Circle discussion.
State of Commerce 2022: The Importance of Visibility and Flexibility
New research reveals why today’s commerce strategies need greater visibility and flexibility.
Want to Win at Data-Driven CX? Trust and Transparency Are Key
Data and trust are key currencies for business today. Increasingly, the most successful businesses are those that harness both together.
Q&A: Jo Horgan, MECCA, on women in leadership
In 2020, Chief Executive Women’s ASX200 Senior Executive Census 2020 found that just one out of the year’s 25 CEO appointments in ASX200 companies was a woman – in previous years this had…
Infographic: How IT Leaders Can Build Employee Advocacy
The APAC Employee Engagement Report, released today, provides critical insights to help IT and people leaders as their businesses normalise operations and accelerate out of the current crisis. Jo Gaines on the relationship between technology and employee advocacy.
How Top Marketers Are Managing Data With a DMP
siness environment where marketers must provide greater value to the organisation, while avoiding drowning under a data deluge, it makes sense that more marketers are unlocking the power of data management platforms (DMPs).
International Women’s Day: 4 Things Women Need Australia To Fix
In 2009, Marie Claire surveyed more than 5000 women to find out their views on everything from careers to kids – we still had a way to go in terms of gender equality.
