Investing in an out-of-the-box technology solution and harnessing automation will cut costs and boost efficiencies. Here’s how.

During periods of economic disruption, research shows that, of four common strategic postures, only one is likely to see you significantly outperform your competitors. So what is the right strategy and what can you do to ensure you’re positioned to win? Salesforce’s Shreya Sethi and Ben Chesterman offer insights.

Our research reveals firms must wrangle data better and track the entire customer journey to meet rising expectations. Shreya Sethi, Senior Director and Head of Financial Services, Business Value Services at Salesforce, shares four ways financial services can start repositioning for sustainable growth.