Joe Delaney

Joe is Industry Strategy Director, Energy & Utilities at Salesforce.

Jun 14, 2022 By Joe Delaney

Customer-Centricity Is Critical to Australia's Future as a Renewable Energy Superpower

In Australia’s transition to net zero, customer-centricity will play a critical role during a critical decade. Salesforce’s Joe Delaney spoke with three industry leaders to find out why – and what to do next.... Read More

Customer Experience, Customer Engagement, Research

How customer engagement will be a powerful tool for energy resilience

Oct 13, 2021 By Joe Delaney

How consumer engagement will be a powerful tool for energy resilience

The climate crisis is leading to an increase in extreme weather events, threatening energy system resilience across the world. With Australia warming 1.4 degrees since 1910, how can electricity network operators ensure that they are ready to tackle the challenges ahead?... Read More

Customer Engagement

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Joe Delaney

Customer-Centricity Is Critical to Australia's Future as a Renewable Energy Superpower

How consumer engagement will be a powerful tool for energy resilience

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