John Moran is the Australian Area Vice President, Financial Services for Salesforce.com.
John is a 20-year veteran of the Enterprise Software industry. His career includes many important global software companies such as Oracle and Siebel Systems, at key periods in their history. John's roles have seen him at the forefront of enterprise software in periods of rapid growth and change, fueled by majors shifts in the technology landscape - the emergence of open systems, the explosion of customer management systems and the dot com era.
John has held positions in a range of business functions including sales, consulting services, product marketing and general management, with responsibilities in Australia, Asia-Pacific and Europe. John has worked across a broad range of industry sectors including Financial Services, Mining, Utilities and Telecommunications and Public Sector.
John is a passionate advocate for the potential of software to transform business and how we live and believes that with the explosion of cloud, mobile and social technology, this has never been more true. He tweets at @johnmsalesforce.
‘Digital transformation’ isn’t about efficiency, and open banking isn’t about compliance. Both are about building trust by improving both CX and EX, empowering staff to deliver consistently excellent outcomes to customers at every interaction. ...
Australian banks are in the spotlight when it comes to challenges of transforming IT to meet the digital needs of customers. It's a bit like trying to change the jet engine mid flight. So what can be done to alleviate some of the challenges with IT upgrades? Looking at Entrepreneurs and specific...