Megan is a Director of Global Strategic Programs Trailhead at Salesforce and has been with the company since 2007.
Megan started her career at Salesforce as a Customer Success Manager, working with thousands of customers to ensure their success with Salesforce. Megan then shifted to develop our program of customer events and webinars across the APAC region. She is an avid public speaker, often found delivering the Admin Keynote at World Tour and in her current role is focused on evangelising Trailhead, building and supporting our community of Trailblazers and dressing up as a Trailhead Ranger.
Customer service agents are busy people. But just because time is precious doesn’t mean you have to ignore your number one customer — you. Megan Petersen shares the top Trailhead Badges to earn as a service professional....