Salesforce

Nov 26, 2013 By Salesforce

Dreamforce 2013: A Gala to Remember

Tuesday night at Dreamforce 2013 was gala night, with Blondie and Green Day at AT&T park. True to the forecast the weather was spectacularly bad - it didn't just rain, it poured! But, in the spirit of Dreamforce, regardless of the weather, it was another amazing night! ... Read More

Cloud, Community

Sep 27, 2013 By Salesforce

Customer Spotlight: Lorna Jane and Active Nation Day

Salesforce ExactTarget Marketing Cloud customer Lorna Jane has once again proven itself a leader when it comes to engaging with its social communities with the launch of Active Nation Day on Sunday 29 September. The Active Nation Day initiative, dreamed up by Lorna Jane as a way to inspire women... Read More

Community, Marketing

Sep 02, 2013 By Salesforce

Transpacific Industries Group Reinvigorates Customer Service with Innovative New Processes

Waste management isn’t necessarily what immediately springs to mind when you think of great customer service, and that’s because it’s low involvement. As long as waste is collected as scheduled, people tend not to give it a second thought. But, times they are a-changing. According to Kate... Read More

Customer Service

Jun 07, 2013 By Salesforce

Trip a Deal’s 500% growth spike handled with ease!

When Norm Black – founder of online adventure deals company Trip A Deal - made an appearance during the Salesforce.com at CeBIT keynote, little did he know how fast and how direct would be the impact on his business. “We had an immediate spike in traffic to the site, which doesn’t ever... Read More

Cloud, Customer Service, Developer, Small Business

Feb 06, 2013 By Salesforce

Nu-Steel Homes is Building More than Just Homes – CRM in 5 Days!

Nu-Steel Homes, Australia’s longest standing, most respected name in custom build homes, is renovating the building industry by innovating in the cloud. Ash Richardson learned on acquiring the company that an established brand is no guarantee for well-founded business processes – Nu-Steel was... Read More

Developer, Sales, Small Business

Jan 15, 2013 By Salesforce

Buying a Car Could be as Easy as Ordering a Pizza!

Ask an innovator about what they’re doing and the answer comes back with such passion and energy – I’m always awestruck by those conversations. A recent exchange with Dave Adler, Chief Commercial Officer of Smartsalary, was no different. Listening to Dave outline the company’s vision for making... Read More

Featured

Nov 26, 2012 By Salesforce

Platinum Direct Finance Talks Hassle Free Business

I don’t know about you but when I hear the words “one stop shop” I’m listening! The thought of getting what I need in one place without a huge amount of time and hassle appeals to my ongoing desire to make things less complicated. That’s exactly why I like what fast growing Sydney business... Read More

Sales, Small Business

Oct 19, 2012 By Salesforce

Social Business Skills Are For Everyone (not just the techies)

One thing that makes the current social revolution radically different from previous technology waves is that it’s age agnostic (cyber bullies, mummy bloggers, they are all out there). It’s no less impressive, however, when a 77-year-old employee leads the charge into social computing. InvoCare... Read More

Social

Sep 19, 2012 By Salesforce

#DF12 - What's Next For #Social?

Dreamforce is here and I’m in San Francisco witnessing palpable excitement among city hotels packed to the roofs with anticipating delegates first hand. And, it has occurred to me that this year is special. It’s a year when we are not just predicting a trend but also genuinely carving an... Read More

Featured, Social

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Salesforce

Dreamforce 2013: A Gala to Remember

Customer Spotlight: Lorna Jane and Active Nation Day

Transpacific Industries Group Reinvigorates Customer Service with Innovative New Processes

Trip a Deal’s 500% growth spike handled with ease!

Nu-Steel Homes is Building More than Just Homes – CRM in 5 Days!

Buying a Car Could be as Easy as Ordering a Pizza!

Platinum Direct Finance Talks Hassle Free Business

Social Business Skills Are For Everyone (not just the techies)

#DF12 - What's Next For #Social?

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