How can finserv leaders strike the right balance between relationship building and tech-enabled conveniences? We spoke with leaders who say those goals aren’t mutually exclusive — in fact, each depends on the other.
Salesforce’s Stuart Ward draws on insights from the new Customer Imperative in Financial Services report to discuss how banks and insurers can use data and technology to create the personalised experiences customers crave.
October 5 is D-day for DDO (RG 274) and IDR (RG 271) changes. Here’s why a digital response to the new regulations is your FinServ organisation’s best bet.
There’s no doubt that embracing innovative technologies will be key to success in the financial services sector. And the greatest enabler of this is cultural change. Here are the mindsets finserv leaders can cultivate to propel them and their teams forward.
Open banking will allow consumers to have more access to and control over their financial data.
