How to Become a Trailhead Ranger
Salesforce’s online learning platform Trailhead has long been loved for its bite-sized content, badges and points.
Drive Hard, With a Vengeance: Why CIOs Are the Next CEOs
Only one thing has driven more digital transformation in 2020 than CIOs. We spoke with top leaders about why the CIO should be the next CEO.
The Future Of Financial Services: 4 Highlights From Salesforce Live
Last week’s Salesforce Live for Financial Services event was packed with thought leadership, practical expertise and advice to help financial services organisations and their leaders plan for a future that has been brought dramatically closer by COVID. Here we’re sharing the highlights.
Innovation, Personalisation, Resilience: Keys to Accelerating in the Novel Economy
Last week’s Salesforce Live for Retail and Consumer Goods event was packed with great advice to help consumer goods companies and retailers accelerate out of crisis and to growth. Here we’re sharing the highlights.
4 disciplines that create transformational mindsets for financial services leaders
There’s no doubt that embracing innovative technologies will be key to success in the financial services sector. And the greatest enabler of this is cultural change. Here are the mindsets finserv leaders can cultivate to propel them and their teams forward.
How to maintain the current ‘can do’ culture
Now that your team has delivered a six-month project in days – built a customer community, stood up a virtual service centre, launched an ecommerce site – work out what enabled this incredible feat. And bottle it.
How to Map Your Business’s Path to the Next Normal
Peter Schwartz, Salesforce Chief Futurist, has been speaking with ANZ business leaders about what we can all expect as we move through and beyond this pandemic, and how they can make the best decisions at each stage. Here, Peter shares with us his three-stage map to ‘the next normal’.
Four Ways Ai-Powered Tools Can Supercharge Channel Partner Productivity and Revenue
Artificial intelligence is automating and streamlining the time-consuming and complex processes associated with managing channel partners. Here’s four ways to empower your partners to boost their performance.
AI: The danger’s not the algorithm, it’s the human
I'm not concerned about AI superintelligence ‘going rogue’ and challenging the survival of the human race – that science fiction is unsupported by any scientific research today. But I do believe we have to think about any unintended consequences of using this technology.
Infographic: The Evolution of Cloud Computing
Cloud computing services have revolutionised the way we store, host and share information. Most of the consumer services we use in our everyday lives rely on cloud computing: Gmail, cloud backup of our…