How to Become a Trailhead Ranger
Salesforce’s online learning platform Trailhead has long been loved for its bite-sized content, badges and points.
Drive Hard, With a Vengeance: Why CIOs Are the Next CEOs
Only one thing has driven more digital transformation in 2020 than CIOs. We spoke with top leaders about why the CIO should be the next CEO.
The Future of Financial Services: Digital Customer Engagement
Salesforce Live for Financial Services keynote speaker — futurist, author and ‘king of the disruptors’ Brett King — shares his insights into the future of financial services.
How to Make IT a Business Partner
It’s fair to say that IT has often been seen as a facilitator of business operations.
Infographic: The True Cost of Technology
We surveyed 3,000 office workers and carried out in-depth interviews with 75 IT leaders across Australia, India and Singapore to find out more about the relationship between technology and employee engagement. We found…
Infographic: How IT Leaders Can Build Employee Advocacy
The APAC Employee Engagement Report, released today, provides critical insights to help IT and people leaders as their businesses normalise operations and accelerate out of the current crisis. Jo Gaines on the relationship between technology and employee advocacy.
The CIO’s Role in Crisis Recovery
In a crisis, there are three major tracks businesses progress through, and the CIO plays a central role in each. Once these tracks are understood, and once the organisation recognises which parts of their business is within each track, it becomes significantly easier to identify systems and technologies to help empower recovery plans and accelerate growth.
In Crisis, These CIOs Are Keeping Teams and Customers Connected
As office workers switch to remote work en masse, CIOs are doing the heavy lifting to improve employee and customer experience. Di Terry, VP Australia Solution Engineering at Salesforce, shares what we can learn from the CIOs who are proving very good at it.
5 ways tech teams can improve customer experience now
It’s critical to focus on helping customers extract value from your products and services now.
How to Secure Your Remote Working Environment
Nine important steps to keep work-from-home environments secure – protect yourself, your data and your work.