Now more than ever there is an imperative for organisations to meet customer expectations, capitalise on new technology and create a working environment that attracts the best talent. Learn how Salesforce helps customers plan their most ambitious digital transformations....
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In the face of a rapidly evolving business landscape, organisations are looking for a leg-up when implementing significant change. We sat down with Canva, The Warehouse Group and Foxtel to hear stories of transformation and the lessons they learned along the way....
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Four small and medium-sized businesses share their surprising wins and customer outcomes from the past 12 months, and why each one has a lesson for 2022....
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As small and medium businesses start to wrap up 2021, research reveals 3 key trends that are likely to determine success in 2022. Watch the video and get the insights....
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With digital solutions like Quip, and some swift adaptations of a strong culture to a work-from-anywhere model, Corporate Traveller was able to retain staff and maintain relationships with customers throughout the pandemic & lockdown....
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With visions and aspirations far beyond health insurance, nib is bringing a data-first approach to its marketing, sales and service teams that is revolutionising customer experience. Josh Griffiths, nib’s Group Manager - Marketing Automation, tells us how....
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If you missed Telstra’s session at Dreamforce 2021, don't worry. Brian Solis sat down with Telstra’s Karen Hughes to hear why service is a connected experience....
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Digital evangelist Brian Solis explores the challenges brands and marketers face in the post-pandemic environment and how to connect empathetically with Generation Novel whose demands include new levels of authenticity, trust and digitisation....
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