With 85% of Australia and New Zealand professionals agreeing that sales ops is becoming increasingly strategic, we look at what has changed in the past year that has seen them become the new sales hero....
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We asked more than 15,000 consumers and business buyers about the customer experience they expect now. Here, Vala Afshar shares highlights from the research and how businesses can deliver by reimagining customer engagement....
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The State of Sales Report revealed many sales reps are struggling with the transition to their new sales environment. Here, Ian McAdam shares how sales leaders can help their teams adapt to their new way of working....
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The fourth edition of the State of Sales report reveals key sales trends helping sales professionals recover and grow. Here, we recap the top four findings....
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Consumer needs and expectations around the world will continue to evolve and change. As the custodians of customer experience, marketers must refocus their transformations to ensure survival tomorrow....
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The world has gotten a little smaller while we’re all separated – Trailblazers across the Tasman shared their expertise, experience and insights in the Salesforce LIVE: Australia and New Zealand keynote. Here are the highlights....
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Are you ready for Salesforce Live? We’ve brought together inspirational leaders from Australia and New Zealand to share their stories of success, how they innovated, and what you can do today to make positive changes for tomorrow. Here are the 10 sessions getting us super excited....
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Instagram is the new shopping mall, the direct-to-consumer (D2C) channel has become paramount, and delivering on sky-high consumer expectations is more important than ever. It’s a digital frontier, and businesses need to keep innovating to keep consumers on side and stay ahead of competitors....
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