A centralised crisis hub can help you track workforce impact, respond to employees’ needs, keep employees informed and ensure business continuity.
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Salesforce CMO Stephanie Buscemi spoke with Soledad O’Brien and Sheryl Crow about leadership and creativity in isolation and crisis. Here are the highlights.
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“We are living in a metaphorical hurricane,” says Thrive Global and Huffington Post Founder Arianna Huffington. “But even in the middle of the most ferocious hurricane, there is a place of calm.” Here, Huffington shows us how to find strength, wisdom and peace while working from home....
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Salesforce Senior Vice President of Employee Marketing and Engagement Jody Kohner provides a lens into the rapid changes taking place at our company as Salesforce adapts to working from home.
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Commerce leaders need to keep a mountain of content current – while their teams work from home. But refining the way you use your content management system (CMS) can add speed and agility to content workflows.
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No one is standing up a virtual customer service centre overnight. But there are ways you can improve self-service and alleviate pressure on your service team in just one day. Here are the three we think will be most useful to you and your customers.
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Commerce Cloud Chief Customer Officer Adriana Bourgoin shares best practices for pivoting retail experiences to digital – and how brands are tackling the challenge.
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Around half of small and almost 60% of medium businesses have already been affected, and more than 80% expect to be, the ABS found. Here’s how to support SMBs....
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