Sales

Jun 16, 2020 By Salesforce

Six traits of great sales reps

Having difficulty hiring a great sales rep? These are the 6 traits you should look for when next building your sales team.... Read More

Customer Engagement, Sales, Sales Strategies

Jun 10, 2020 By Salesforce

Social selling’s role in the sales process

Is your sales team scrolling their social feeds? They’re not slacking off, their social selling. Social media is now a legit sales platform, here’s how to make it work for your team.... Read More

Sales, Sales Strategies, Social Media, Social, Customer Engagement

May 29, 2020 By Pilar Schenk

3 steps to create a strong sales culture in a remote team

With cyberattacks on the rise as hackers capitalise on vulnerabilities associated with remote work, McAfee’s VP Global Sales Operations Pilar Schenk shares how she and her team help reps sell from home at a critical time.... Read More

Digital Transformation, Leading Through Change, Sales Cloud, Sales

Apr 09, 2020 By Salesforce

Virtual sales: Tips to help you connect with customers online

Virtual selling is the new norm. Read our virtual selling tips to help you to continue connecting with your customers remotely. ... Read More

Sales, Digital Transformation, Sales Strategies, Customer Engagement

Apr 02, 2020 By Matthew Watson

Shifting to a virtual customer service contact centre is not a one-step process

Launching a new digital customer service channel isn’t too hard. Providing good service through it is the challenge. Here’s a step-by-step guide to what’s involved in opening a virtual contact centre and the key considerations for service leaders. ... Read More

Sales, Leadership Insights, IT, Digital Transformation

Mar 25, 2020 By Salesforce

How AI turns sales reps into insight sellers

Artificial intelligence is turning sales reps into insight sellers. See how AI can improve your sales teams performance and change their relationship with the sales cycle for the better. ... Read More

Artificial Intelligence, Sales, Einstein, Customer Experience, Sales Strategies, Lead Generation

Mar 23, 2020 By Salesforce

4 ways to use AI to increase channel partner revenue

Artificial intelligence is automating and streamlining the time-consuming and complex processes associated with managing channel partners. Here’s four ways to empower your partners to boost their performance.... Read More

Artificial Intelligence, IT, Innovation, Partner, Sales, Marketing

Mar 19, 2020 By Salesforce

How to overcome personality differences and build a sales relationship that soars

Making a sale is all about getting personal. Learn how to build great sales relationships and work with any client – no matter their personality type. ... Read More

Customer Engagement, Customer Satisfaction, Sales Strategies, Data Management, Customer Experience, Sales

Mar 05, 2020 By Salesforce

10 highlights from Salesforce World Tour Sydney Reimagined

Our very first all-online World Tour was a whole lot of fun – jam-packed with incredible stories, innovative customers, expert insights and more. Here are the highlights.... Read More

Marketing, Salesforcetour, Sales, Events, Customer Story, Customer Success, Learning

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Sales

Six traits of great sales reps

Social selling’s role in the sales process

3 steps to create a strong sales culture in a remote team

Virtual sales: Tips to help you connect with customers online

Shifting to a virtual customer service contact centre is not a one-step process

How AI turns sales reps into insight sellers

4 ways to use AI to increase channel partner revenue

How to overcome personality differences and build a sales relationship that soars

10 highlights from Salesforce World Tour Sydney Reimagined

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Sales

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Editors' Picks

EQUALITY

SALES

WOMEN IN LEADERSHIP

Americas

Europe, Middle East, and Africa

Asia Pacific