Skip to Content
Skip to Content

State of Service: Service Trends Across APAC

With insights from more than 700 service leaders and agents across Singapore, India, and Australia and New Zealand, our latest State of Service Report identifies the key challenges associated with building a future-ready, consistent customer experience.

With insights from more than 700 service leaders and agents across Singapore, India, and Australia and New Zealand, our latest State of Service Report identifies the key challenges associated with building a future-ready, consistent customer experience.

Here, we explore service trends across Australia and New Zealand, India, and Singapore, tracking the changing and amplified roles of field service agents, technology adoption, challenges, collaboration, and more.

SOCC Salesforce Infographic
Salesforce Staff

The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organizational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

More by Salesforce

Get the latest articles in your inbox.