{"id":49352,"date":"2021-07-14T17:31:00","date_gmt":"2022-10-18T17:31:04","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=49352"},"modified":"2022-11-02T02:12:55","modified_gmt":"2022-11-02T09:12:55","slug":"how-to-deliver-a-mic-drop-moment-in-the-virtual-world","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/how-to-deliver-a-mic-drop-moment-in-the-virtual-world\/","title":{"rendered":"How to Deliver a Mic Drop Moment in the Virtual World"},"content":{"rendered":"\n<p>Hearing our rockstar public speakers talk about what they miss about <a href=\"https:\/\/www.salesforce.com\/au\/blog\/2019\/12\/6-rockstar-public-speakers-share-their-tips.html\" target=\"_blank\" rel=\"noopener\">live presentations<\/a> is like hearing someone talk about that super charismatic friend who everyone wanted to be around but who has mysteriously disappeared. \u201cThe buzz, the energy, the spontaneity, the physical interaction, the drama!\u201d<\/p>\n\n\n\n<p>Hearing them talk about presenting in the virtual world, however, is like hearing someone talk about meeting an intriguing new friend. Someone who can be a bit tricky but has potential to broaden their horizons and introduce new possibilities. It\u2019s the new friend everyone wants to meet.&nbsp;<\/p>\n\n\n\n<p>Our rockstar Salesforce speakers Derek Laney, Imran Khan, K Yasas, Megan Petersen, Tina Rozul and Vincent Cotte share their pro tips on how to deliver a mic drop moment in the virtual world.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dc54179de14&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dc54179de14\" class=\"wp-block-image wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2022\/10\/rockstar-virtual-speaking-tips-salesforce.png?strip=all&#038;quality=95\" alt=\"\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"create-green-rooms-and-white-space\">Create green rooms and white space<\/h2>\n\n\n\n<p>Vince likes to recreate the green room experience of a live event when preparing for a virtual presentation. \u201cThese days it\u2019s the kitchen or dining room but it\u2019s where I can get into the right headspace \u2014 pace it out, build energy, think about my key points, gargle some water, do my vocal warm up.\u201d&nbsp;<\/p>\n\n\n\n<p>Whether you like to get fired up or chilled out before a presentation, the key is to find yourself some time to do it. As Yasas says, \u201cyou end up in back to back meetings now \u2014 if there\u2019s any white space on your calendar, someone drops a meeting into it.\u201d His solution? Secure that white space for yourself before someone else gets to it first! \u201cI like to block out periods of quiet time so I can pause between meetings, figure out what I need to do as follow up from the last one and prepare for the next one.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"know-your-audience-even-if-you-cant-see-them\">Know your audience \u2014 even if you can\u2019t see them<\/h2>\n\n\n\n<p>This sounds like an obvious point but, according to Tina Rozul, it applies now more than ever. \u201cYou can\u2019t read the room like you can in a live event. Often you\u2019re presenting blind \u2014 you don\u2019t even see your audience. So we have to be really thoughtful about how we show up,\u201d she says.&nbsp;<\/p>\n\n\n\n<p>And that includes understanding not only what your audience wants to get out of your session, but also their culture and relevance. \u201cSometimes I have to pivot my American demeanor,\u201d she explains. \u201cAussies tend to like a more conversational, jovial approach to an American audience, where an Asian audience needs a softer tone and more emphasis on community.\u201d&nbsp;<\/p>\n\n\n\n<p>Yasas agrees, making it a practice to read up on his attendees where possible. \u201cSometimes you have an existing relationship to fall back on, but if you\u2019re meeting them for the first time, it helps to have insights you can use to kick start the conversation.\u201d&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/XP97eRoKYqyS6iCVPdw1oT.jpg\"  data-uuid=\"XP97eRoKYqyS6iCVPdw1oT\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"187\"\/>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"make-it-authentic-but-first-figure-out-what-authenticity-looks-like\">Make it authentic \u2014 but first figure out what authenticity looks like<\/h2>\n\n\n\n<p>\u201cDon\u2019t mistake being unprepared or making lots of mistakes for authenticity,\u201d warns Derek. \u201cBeing authentic is about creating a genuine emotional connection, believing in what you&#8217;re saying, and conveying properly in a prepared and professional way. Sure, everyone has stuff that goes wrong and that\u2019s okay. But being unprepared is not acceptable when I can see thousands of other people talking about similar stuff.\u201d<\/p>\n\n\n\n<p>\u201cI\u2019m a big fan of pre-recorded, edited content, which goes against what a lot of people believe about making an experience authentic,\u201d says Derek. The trick is to use your imagination to create the same response in yourself as when you\u2019re presenting to a live audience. \u201cThat takes a lot of acting skills,\u201d Derek acknowledges. Replicating the buzz and energy of a live presentation, even a virtual one, is no mean feat. But with proper preparation, it\u2019s possible.&nbsp;<\/p>\n\n\n\n<p>One thing to be mindful of when creating pre-recorded virtual presentations that have an authentic, connected feel, is the climate and context you\u2019re presenting in. \u201cThink about the COVID-19 pandemic restrictions that were recently re-introduced across parts of Australia,\u201d says Tina. \u201cImagine if you presented a pre-recorded session that didn\u2019t acknowledge that was happening. One of the benefits of live presenting is that you can respond to what\u2019s current at that moment.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"interact-and-engage-like-you-mean-it\">Interact and engage like you mean it<\/h2>\n\n\n\n<p>\u201cIf I want to hear information just wash over me, I\u2019ll go for a run and listen to a podcast,\u201d says Vince. \u201cWhen I\u2019m watching something digitally, I want to be engaged and contribute. And that\u2019s the expectation of audiences today \u2014 they want to be part of the content.\u201d<\/p>\n\n\n\n<p>How do you do that when you can\u2019t use your old go-to\u2019s of \u201ccan I get a show of hands\u201d? Try chat windows and online polls. \u201cBut don\u2019t forget to refer to the responses,\u201d adds Vince. \u201cThink about the instant connection that\u2019s made when you respond to a reaction in a live audience \u2014 that\u2019s what you\u2019re aiming for.\u201d&nbsp;<\/p>\n\n\n\n<p>\u201cTry gamifying a round table or use Kahoot and other digital tools to make your session interactive,\u201d says Imran Khan. \u201cIf the material is pre-recorded then make it visually engaging with graphics and animations. And be present to respond to people using the chat function during the course of the presentation.\u201d&nbsp;<\/p>\n\n\n\n<p>Imran\u2019s other strategy for 100% attendance at a roundtable? \u201cI send out a $20 UberEats voucher to attendees and invite them to make it a lunch and learn. I never get a cancellation for those ones!\u201d&nbsp;<\/p>\n\n\n\n<p>\u201cI like to think about my favourite shows and what really keeps me engaged,\u201d says Megan. \u201cOr, conversely, think about what made you lose concentration, switch off or change channels \u2014 and then don\u2019t do that!\u201d<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/T8DEhoP6PQV2NuKcLvZfnM.jpg\"  data-uuid=\"T8DEhoP6PQV2NuKcLvZfnM\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"187\"\/>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"rehearse-rehearse-and-rehearse-some-more-but-dont-rehearse-too-much\">Rehearse, rehearse and rehearse some more. But don\u2019t rehearse too much<\/h2>\n\n\n\n<p>\u201cIf you can do it on stage without a script, then you can do it online without a script,\u201d says Megan. Vince agrees. \u201cWe\u2019ve fallen into the habit of using a full script in the virtual world. On stage you can\u2019t do that \u2014 you\u2019re a bit more vulnerable. We need to get back to that. Reduce the amount of notes you have to just your key words and engagement moments.\u201d<\/p>\n\n\n\n<p>That doesn\u2019t mean you don\u2019t practise. In fact, you need to practise a lot. The better you know your content, says Derek, the more able you are to riff on it and improvise in a way that makes it your own. The challenge is to find the sweet spot between rehearsing to the point you end up delivering your lines like a robot, and rehearsing so you feel so comfortable with your script that you can talk it like you\u2019re having an off the cuff conversation.&nbsp;<\/p>\n\n\n\n<p>\u201cAnd take the teleprompter away!\u201d says Megan. \u201cIt feels more authentic when a speaker makes eye contact with the camera and really connects with their audience, instead of reading a script.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"keep-on-tap-dancing\">Keep on tap dancing<\/h2>\n\n\n\n<p>\u201c\u2018You\u2019re still on mute\u2019 must be the most repeated line of the last year,\u201d laughs Yasas. We\u2019ve all been there, our big moment foiled by that pesky mute button. But it\u2019s been the least of some people\u2019s virtual problems. Remember <a href=\"https:\/\/www.theguardian.com\/us-news\/2021\/feb\/09\/texas-lawyer-zoom-cat-filter-kitten\" target=\"_blank\" rel=\"noopener\">\u201cI\u2019m not a cat\u201d<\/a>, kids busting in on live interviews, and a cringe-inducing array of embarrassing (and occasionally career ending) virtual faux pax?&nbsp;<\/p>\n\n\n\n<p>Fortunately none of our rockstar speakers have joined that particular hall of fame (though Imran\u2019s son did launch a paper aeroplane at his head in a live presentation). But everyone has faced technical mishaps \u2014 audio failing, video scrambling, connections dropping.&nbsp;<\/p>\n\n\n\n<p>\u201cI was in a webinar and the presenter\u2019s laptop ran out of power,\u201d remembers Megan. \u201cWhile they were rebooting, there was a five minute window where I just filled in \u2014 I tap danced well in that scenario.\u201d&nbsp;<\/p>\n\n\n\n<p>\u201cIf something goes wrong and I can\u2019t hear anything, I don\u2019t assume that silence means everyone has nodded off or is doing their emails, I assume they\u2019re riveted and that helps me stay energised,\u201d says Megan. \u201cYou have to back yourself. You have to shush that internal voice when it\u2019s being negative and causing you doubt \u2014 tell it to go sit in the corner.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"make-your-qa-count\">Make your Q&amp;A count<\/h2>\n\n\n\n<p>\u201cDon\u2019t put your Q&amp;A at the end,\u201d advises Derek. Viewers are ready to sign off and move on to the next thing. \u201cStop and take questions any time there\u2019s a difficult concept. If it\u2019s a 10k person audience, use the chat function to ask. Think of good teachers and lecturers who engage as they go.\u201d<\/p>\n\n\n\n<p>\u201cSometimes you can go on and on and not realise you\u2019ve lost your audience in the first few minutes \u2014 either to audio problems or because they\u2019re just not following what you\u2019re saying,\u201d says Yasas. \u201cPause and seek feedback.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"be-clear-and-make-it-count\">Be clear and make it count<\/h2>\n\n\n\n<p>Not all of us are natural born speakers blessed with skill and charisma, but we can all work toward delivering virtual presentations that are smart, authentic and to the point.&nbsp;<\/p>\n\n\n\n<p>\u201cLean into the tech that will help you thrive in this always-on virtual world. Now you can present anywhere at any time \u2014 it\u2019s quite limitless,\u201d says Tina.&nbsp;<\/p>\n\n\n\n<p>\u201cAnd don\u2019t forget to have fun with it,\u201d adds Megan.&nbsp;<\/p>\n\n\n\n<p>And finally?&nbsp;<\/p>\n\n\n\n<p>\u201cThe world is more receptive than ever to experiencing content,\u201d says Tina. \u201cIf you want to speak, record yourself, be bold, get it out there. Take the opportunity to generate a little bit of magic in that moment.\u201d<\/p>\n\n\n\n<p>A little bit of magic? That\u2019s what we call a mic drop moment.<br><br><b>Learn how to present like a rockstar with <a href=\"https:\/\/trailhead.salesforce.com\/en\/content\/learn\/modules\/get_ready_for_dreamforce_become_salesforce_speaker\" target=\"_blank\" rel=\"noopener\">Trailhead\u2019s Public Speaking Skills module<\/a> and <a href=\"https:\/\/trailhead.salesforce.com\/en\/content\/learn\/modules\/virtual-events\" target=\"_blank\" rel=\"noopener\">Virtual Events module<\/a>.<\/b><\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Want trailblazer tips and thought leadership straight to your inbox?<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\"><\/p>\n\t\t\t\n\t\t\t\t\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.salesforce.com\/plus?d=7013y000000vYcmAAE&amp;_gl=1*cu2fto*_ga*Nzg0OTU3NjEwLjE2NjYyNDYzMDA.*_ga_3VHBZ2DJWP*MTY2NjgyODQ2Ni4yLjEuMTY2NjgzMTI4Ni4wLjAuMA..\">SUBSCRIBE NOW<\/a><\/div>\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Public speaking can be nerve wracking at the best of times. Throw in random cat face filters, failing technology and a good dose of Zoom fatigue, and it\u2019s even more of a challenge. Here, six of our most experienced speakers share their insights on what makes for a virtual public speaking presentation that will have the audience glued to their screens.<\/p>\n","protected":false},"author":1,"featured_media":49354,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"2404d714257940a084ca1415f7393eeb","post_meta_title":"","ai_synopsis":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[2473],"sf_content_type":[],"coauthors":[2454],"class_list":["post-49352","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-practical-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Deliver a Mic Drop Moment in the Virtual World | Salesforce<\/title>\n<meta name=\"description\" content=\"Public speaking can be nerve wracking at the best of times. Throw in random cat face filters, failing technology and a good dose of Zoom fatigue, and it\u2019s even more of a challenge. Here, six of our most experienced speakers share their insights on what makes for a virtual public speaking presentation that will have the audience glued to their screens.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/au\/blog\/how-to-deliver-a-mic-drop-moment-in-the-virtual-world\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Deliver a Mic Drop Moment in the Virtual World\" \/>\n<meta property=\"og:description\" content=\"Public speaking can be nerve wracking at the best of times. Throw in random cat face filters, failing technology and a good dose of Zoom fatigue, and it\u2019s even more of a challenge. 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