{"id":50522,"date":"2020-02-25T18:29:00","date_gmt":"2022-10-18T18:29:25","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=50522"},"modified":"2022-10-26T17:27:43","modified_gmt":"2022-10-27T00:27:43","slug":"world-tour-sydney-reimagined-9-reasons-to-tune-in","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/world-tour-sydney-reimagined-9-reasons-to-tune-in\/","title":{"rendered":"World Tour Sydney Reimagined: 9 Reasons To Tune In!"},"content":{"rendered":"\n<p>It\u2019s nearly time for Salesforce World Tour Sydney, and we could not be more excited to share insights, expert advice and practical lessons from an incredible line-up of Trailblazers from across Australia and New Zealand, as well as special international guests, streamed from Sydney for the first time ever.<\/p>\n\n\n\n<p>This year, we\u2019ve reimagined what an event can be. Nothing is more important than the health and safety of our community, so we\u2019re taking precautions amid the evolution of the COVID-19 Coronavirus outbreak.<\/p>\n\n\n\n<p>This year, World Tour will be streamed live from Sydney and we\u2019re excited to be launching this world-first.<\/p>\n\n\n\n<p>There are plenty of reasons to tune in, but here\u2019s what\u2019s exciting us the most.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-opening-keynote-obviously\">1. Opening Keynote, obviously<\/h2>\n\n\n\n<p>This is where the magic starts. We\u2019ll still have the fabulous LT Smooth warming up the livestream with his delightful music, before Yvonne Weldon, Chair of the Metropolitan Local Aboriginal Land Council, kicks off the Keynote with a Welcome to Country.<\/p>\n\n\n\n<p>Pip Marlow will host the Keynote, joined by special guests who are transforming their industries, driving exceptional customer experiences and enacting meaningful change.&nbsp;<\/p>\n\n\n\n<p>The Opening Keynote will showcase how the world&#8217;s leading companies are changing the way their employees innovate, skill up and deliver integrated customer experiences.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 10 \u2014 11.10am <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2-marketing-the-new-decade-of-data-trust-and-engagement\">2. Marketing: The New Decade of Data, Trust and Engagement<\/h2>\n\n\n\n<p>New and emerging technologies are changing marketing at an unprecedented rate, increasing the importance of maintaining customer trust. In this session, see how Seafolly and Medibank solve today&#8217;s biggest challenges, unify data and deliver personalised experiences.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 1 \u2014 1.40pm <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3-sales-the-future-of-sales-is-insight-selling\">3. Sales: The Future of Sales is Insight Selling<\/h2>\n\n\n\n<p>Envision a future sales organisation, delivering personalised customer experiences at scale and enabling new growth trajectories even in unpredictable markets. And the future sales person, effortlessly exceeding rising buyer expectations and having the time to focus on customer relationships, with tools that anticipate their needs. Join us to see how Telstra and Modern Star make this a reality, and learn how to help you grow your business today and tomorrow.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><p>2 \u2014 2.40pm<span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\"> <\/span><\/p><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4-salesforce-for-small-businesses-start-scale-transform\">4. Salesforce for Small Businesses: Start, Scale, Transform<\/h2>\n\n\n\n<p>We are so excited about this session! Aussies might not be familiar with Meggie Palmer, but women around the world definitely are \u2013 Palmer is the Australian Founder of New York-based PepTalkHer.<\/p>\n\n\n\n<p>\u201cI started PepTalkHer after my own experience of inequality in the workplace, and our mission is to close the gender pay gap one pay-raise conversation at a time,\u201d Palmer explains.&nbsp;<\/p>\n\n\n\n<p>\u201cBefore women are ready to negotiate for their worth, they need to believe that they have worth. We built PepTalkHer as a product that could help women know their value, track their value and then advocate for compensation for that value.\u201d&nbsp;<\/p>\n\n\n\n<p>In this session, we\u2019ll see how PepTalkHer has grown from an idea and a contacts spreadsheet to a brilliant business and a life-changer for tens of thousands of women.<\/p>\n\n\n\n<p>Join our Salesforce SMB team to celebrate small business leaders who\u2019ve brought their passions to life in unique ways, and hear how they create, collaborate, and innovate to forge their own paths.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 8.30 \u2014 9.10am <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5-business-as-a-platform-for-change\">5. Business as a platform for change<\/h2>\n\n\n\n<p>We know people increasingly choose companies that do more than just turn a profit, looking for brands they can connect with and feel good about supporting.&nbsp;<\/p>\n\n\n\n<p>We\u2019re in a new era of accountability for business leaders to serve all stakeholders \u2013 not just shareholders but customers, employees, partners, communities and the environment \u2013 and lead with values.&nbsp;<\/p>\n\n\n\n<p>In this session, hosted by Pip Marlow, a panel including OzHarvest Founder and CEO Ronni Kahn will discuss how we integrate purpose into businesses and, in doing so, boost employee engagement, accelerate growth and increase profits? How do we empower the workforce to do well while doing good?<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 1 \u2014 1.40pm <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6-an-intimate-fireside-chat-on-inclusive-leadership-with-billie-jean-king\">6. An Intimate Fireside Chat on Inclusive Leadership with Billie Jean King<\/h2>\n\n\n\n<p>Tennis legend Billie Jean King has created new inroads for all genders in sports and beyond. Don\u2019t miss this opportunity to hear King share her story and address the importance of inclusive leadership in unleashing human potential.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 2 \u2014 2.40pm <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7-are-sports-a-representation-of-how-were-doing-as-a-country\">7. Are Sports a Representation of how we\u2019re doing as a Country?<\/h2>\n\n\n\n<p>Moderated by Nine Network sports presenter Erin Molan, a panel of sporting identities including Billie Jean King, Craig Foster and Turia Pitt will discuss a unique aspect of the sports spotlight \u2013 everything about a sports star is up for discussion: political statements, religious views and more.<\/p>\n\n\n\n<p>When you take a step back to understand who\u2019s listening to sport stars on these topics, and the public response that follows, is it what we expected society to say back?<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 3 \u2014 3.40pm <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"8-paths-to-business-growth-and-innovation-with-tiffani-bova\">8. Paths to Business Growth and Innovation with Tiffani Bova<\/h2>\n\n\n\n<p>One of our fave international visitors Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce and author of the Wall Street Journal bestselling book Growth IQ, will share her 10 defined paths of growth.&nbsp;<\/p>\n\n\n\n<p>Find out how small and growing businesses keep growing in the face of stiff competition and a fast-changing business environment, and find the growth path that will work best for you.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 9.15 \u2013 9.45am&nbsp; <\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"9-incredible-customers-share-their-stories\">9. Incredible customers share their stories<\/h2>\n\n\n\n<p>Our customer Trailblazers amaze and delight us every day, so of course we saved space on the stages for them to share their stories with you! Here are just a few of the customers who\u2019ll join us.<\/p>\n\n\n\n<p>Fisher &amp; Paykel has embraced the changes that have come from ubiquitous connectivity, mobility, and social media, understanding that manufacturer differentiation now stems from improvements to customer experience, and incredible opportunities have opened up for manufacturers that can move fast and build a flexible digital operating model.&nbsp;<\/p>\n\n\n\n<p>Investing in new customer interaction channels, employee engagement and digital product offerings to expand and capture a larger share of the market,&nbsp;Fisher &amp; Paykel&nbsp;transformed customer engagement across marketing, sales and service, and leveraged intelligent insights so employees across each function can spend less time looking for and analysing data, and more time helping their customers solve their unique challenges.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 12.15 \u2014 12.45pm <\/li><\/ul>\n\n\n\n<p>Discover how one inventor disrupted an entire industry!&nbsp;Modular Walls&nbsp;Founder Nick Holden has grown an idea into a business with more than 60 employees and a network of 1000 trade partners selling and installing its products.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 11.30am \u2013 12pm <\/li><\/ul>\n\n\n\n<p>See how New Zealand\u2019s biggest retailer&nbsp;The Warehouse Group&nbsp;is delivering AI-powered, real-time experiences to meet and exceed customer expectations.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 12.15 \u2013 12.45pm <\/li><\/ul>\n\n\n\n<p>Shae Marlow, Head of Consumer Platforms and Operations at&nbsp;Kayo Sports, shares how Kayo scaled its incredible customer experience and service with AI and intelligent tools.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> 11.30am \u2013 12.00pm <\/li><\/ul>\n\n\n\n<p>It\u2019s never been easier to gain all the insights, innovation, expertise and inspiration of World Tour.&nbsp;<a href=\"https:\/\/www.salesforce.com\/au\/events\/worldtour\/syd20\/overview\/?d=7010M000002QWsWQAW\" target=\"_blank\" rel=\"noopener\">Check out the full agenda here<\/a>&nbsp;(and keep checking back as we\u2019ll be adding more sessions as they\u2019re confirmed) and&nbsp;<a href=\"https:\/\/www.salesforce.com\/au\/events\/worldtour\/syd20\/overview\/?d=7010M000002QWsWQAW\" target=\"_blank\" rel=\"noopener\">register now<\/a>&nbsp;and tune in on 4 March.<\/p>\n\n\n<aside class=\"contextual-driver has-text-align-left\">\n\t<header>\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tSalesforce World Tour Sydney\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p>4 March 2020<\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/au\/events\/worldtour\/syd20\/overview\/\" target=\"_blank\">\n\t\t\t\t<span>TUNE IN LIVE<\/span>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\"><path d=\"M13.92 5.38a1 1 0 0 0 0-.76.9.9 0 0 0-.17-.26.3.3 0 0 0 0-.07l-4-4a1 1 0 0 0-1.46 1.42L10.59 4H1.07a1 1 0 0 0 0 2h9.52l-2.3 2.29a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0l4-4a.3.3 0 0 0 0-.07.9.9 0 0 0 .21-.26\" \/><\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s nearly time for Salesforce World Tour Sydney, and we could not be more excited to share insights, expert advice and practical lessons from an incredible line-up of Trailblazers from across Australia and New 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