{"id":50851,"date":"2019-09-25T18:48:00","date_gmt":"2022-10-18T18:48:06","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=50851"},"modified":"2022-11-02T21:31:54","modified_gmt":"2022-11-03T04:31:54","slug":"meet-jane-brown-thrillseeker-goal-smasher-and-our-new-rvp-sales","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/meet-jane-brown-thrillseeker-goal-smasher-and-our-new-rvp-sales\/","title":{"rendered":"Meet Jane Brown: Thrillseeker, Goal-smasher and Our New Rvp Sales"},"content":{"rendered":"\n

Technological change has been a constant through Jane Brown\u2019s career, and at every step of the way she\u2019s been pioneering, building teams, creating customer-centric products and service offerings, and bringing them to market.<\/p>\n\n\n\n

Today she\u2019s a Salesforce star \u2013 a recent promotion from an individual contributor on the enterprise sales team to Regional Vice President Sales, leapfrogging a level, is recognition of her incredible talent and drive. <\/p>\n\n\n\n

But when Jane first began selling digital products for a bank in Northern England, it was early days of digital solutions in her field \u2013 users had to log in over a dial-up modem. Jane believed in the digital products\u2019 value to customers and to the market so , despite a lack of technical knowledge, she helped the development team build the tool then volunteered to travel the length and breadth of the UK to sell and implement it.<\/p>\n\n\n\n

\u201cI was often the one to put my hand up for things,\u201d she recalls. \u201cI said I\u2019d be happy to move to London, to develop and sell new products. They asked, \u2018Do you know what you’re getting yourself in for?\u2019 \u2013 I didn’t but I was determined to make it a success!\u201d<\/p>\n\n\n\n

Jane worked in bank branches, head office and special projects, in Scotland, Ireland and throughout England. <\/p>\n\n\n\n

\u201cI also travelled overseas and worked my way up the ranks within banking,\u201d she says. <\/p>\n\n\n\n

It wasn’t all smooth sailing, of course, but the challenges along the way taught Jane to be resilient.<\/p>\n\n\n\n

\u201cA lot of the issues I faced were around understanding technical networks (not my sweet spot!) and implementation challenges that existed with the customers I was working with\u201d she says. <\/p>\n\n\n\n

\u201cSolving these technical challenges was about building an amazing internal and external support ecosystem, a skill I have leveraged throughout my career. I learnt so much in my early days in sales.\u201d<\/p>\n\n\n\n

What lessons from that part of your career did you bring to Salesforce?<\/h2>\n\n\n\n

The knowledge that success isn’t about being an expert at everything \u2013 it’s about having an amazing team. <\/p>\n\n\n\n

A few times I’ve been able to grow amazing account teams who were totally customer obsessed, drawing on product experts, technical experts and pre-sales experts. We all rallied together around the customer and our account strategy.<\/p>\n\n\n\n

How did you end up at Salesforce in Australia?<\/h2>\n\n\n\n

I moved to Australia in October 2011 when my husband took a role here, and my plan was to be a beach bum for a while, but that didn\u2019t happen!<\/p>\n\n\n