{"id":51392,"date":"2019-01-10T19:12:00","date_gmt":"2022-10-18T19:12:09","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=51392"},"modified":"2022-11-01T20:19:41","modified_gmt":"2022-11-02T03:19:41","slug":"salesforce-career-stories-the-importance-of-creating-your-own-luck","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/salesforce-career-stories-the-importance-of-creating-your-own-luck\/","title":{"rendered":"Salesforce Career Stories: The Importance Of Creating Your Own Luck"},"content":{"rendered":"\n<p>Eight years ago, Andrew Bourne was a little lost in his career \u2013\u00a0Salesforce was the jump-start he needed. Now Director of Sales Development in Australia, if he could give his 21-year-old self any advice it would be to join Salesforce sooner. He shares his career journey, revealing how he\u2019s gotten lucky in his career, and why he now believes in the importance of creating your own luck and making your career aspirations known.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"where-did-you-grow-up-and-how-did-your-career-begin\">Where did you grow up and how did your career begin?<\/h2>\n\n\n\n<p>I grew up in Toronto, Canada \u2013&nbsp;my entire family still lives there. After high school, I went to university, but I wasn\u2019t ready, so I left.<\/p>\n\n\n\n<p>I joined a management trainee program with a massive rental car organisation in North America. It was great, it taught me sales, management and how to run a business. I became a branch manager very quickly but it was a tough gig. I went to a historically low-performing branch in a bad location, and no matter what I did, I couldn\u2019t lift the numbers.<\/p>\n\n\n\n<p>So after spending many years working 60\u201380-hour weeks, stressed out of my mind, and chasing people for cars and money, I realised this wasn\u2019t the life I wanted. Still relatively young, in my late 20s, I decided I wanted to do something different and travel the world.<\/p>\n\n\n\n<p>During high school, I\u2019d worked in a ski shop in Toronto. And, through friends, a ski shop in New Zealand offered me a job to run their workshop, paying for my flights and visa, and they did that for a few seasons. It was an amazing way to fund my travels around Australia and New Zealand.<\/p>\n\n\n\n<p>Then one year, New Zealand had a tough ski season and there wasn\u2019t much work. It was time to start taking my sales and management career a little more seriously again. Still living in New Zealand, I spent some time working as an Account Manager for Vodafone, met my wife and we made the decision to move to Canada.<\/p>\n\n\n<aside class=\"contextual-driver has-text-align-left\">\n\t<header>\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tWant more awesome content?\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/au\/form\/other\/blog-newsletter\/?d=7010M000000O5YqQAK&#038;nc=7010M000000O5tKQAS&#038;_gl=1*1rjh6qs*_ga*Nzg0OTU3NjEwLjE2NjYyNDYzMDA.*_ga_3VHBZ2DJWP*MTY2NjgzOTUxNC4zLjEuMTY2Njg0MDkyMy4wLjAuMA..\" target=\"_blank\">\n\t\t\t\t<span>SUBSCRIBE TO OUR BLOG<\/span>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\"><path d=\"M13.92 5.38a1 1 0 0 0 0-.76.9.9 0 0 0-.17-.26.3.3 0 0 0 0-.07l-4-4a1 1 0 0 0-1.46 1.42L10.59 4H1.07a1 1 0 0 0 0 2h9.52l-2.3 2.29a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0l4-4a.3.3 0 0 0 0-.07.9.9 0 0 0 .21-.26\" \/><\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-did-your-salesforce-adventure-begin\">How did your Salesforce adventure begin?<\/h2>\n\n\n\n<p>Back in Toronto, I got into recruitment and hated it \u2013 I only lasted three weeks. But my manager there suggested I talk to Salesforce \u2013 she saw in me the \u2018Salesforce DNA\u2019. I didn&#8217;t know anything about Salesforce, but not long after I saw an ad on TV for a recruiting night they were holding \u2013 it seemed like a sign.<\/p>\n\n\n\n<p>I went along and met some amazing people. It was an instantly comfortable feeling and I said to myself, \u201cThese are the people I want to work with\u201d. After that night, I landed a job as an ESB Account Executive \u2013 that was my entry into sales at Salesforce.<\/p>\n\n\n\n<p>I did that role for 18 months, before my wife and I decided we wanted to move back to Australia or New Zealand to start a family. My manager at the time was incredibly supportive and introduced me to some key players in APAC, which was a really small team back then. They were looking for an SMB Account Executive, so we moved to Sydney in late 2011.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"youve-worked-at-salesforce-for-eight-years-how-has-the-company-changed\">You&#8217;ve worked at Salesforce for eight years. How has the company changed?<\/h2>\n\n\n\n<p>I&#8217;ve seen a lot of acquisition and growth in that time, but also a lot of maturity in the Australian market. When I first started selling Salesforce in North America, I was selling into Boston and areas surrounding MIT \u2013&nbsp;everyone knew about technology. You didn&#8217;t have to sell in the concept of cloud computing or Salesforce. But, it was a very different world in Australia.<\/p>\n\n\n\n<p>I had to learn how to educate people on cloud computing, why it was important and what we were trying to do. Salesforce didn&#8217;t have any brand awareness and it was a much harder sell. The company\u2019s grown a lot in that respect \u2013 I think&nbsp;<a href=\"https:\/\/www.salesforce.com\/au\/blog\/2018\/08\/salesforce-named-the--1-best-place-to-work-in-australia-.html\" target=\"_blank\" rel=\"noopener\">being named one of Australia\u2019s Best Places to Work three years in a row<\/a>&nbsp;has helped.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"and-whats-stayed-the-same\">And what\u2019s stayed the same?<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/au\/blog\/2018\/03\/why-you-need-a-customer-success-team-in-the-fourth-industrial-re.html\" target=\"_blank\" rel=\"noopener\">Everyone is still driven by the same thing: customer success<\/a>. We\u2019re all still incredibly passionate about what we do, and we live and breathe this company.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ieveryone-is-still-driven-by-the-same-thing-customer-successli\"><i>&#8220;Everyone is still driven by the same thing: customer success.&#8221;<\/i><\/h3>\n\n\n\n<p>The importance Salesforce puts on giving back also hasn\u2019t changed. Any company can sign a big cheque, milk the photo opp and quickly get back to work, but at Salesforce it\u2019s so different. You\u2019re really&nbsp;<a href=\"https:\/\/www.salesforce.com\/au\/blog\/2018\/11\/vbc---salesforce--a-pillar-for-cambodian-communities.html\" target=\"_blank\" rel=\"noopener\">empowered and supported to make a difference in the community<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"whats-your-best-tip-for-someone-who-wants-to-grow-their-career-at-salesforce\">What\u2019s your best tip for someone who wants to grow their career at Salesforce?<\/h2>\n\n\n\n<p>Speak up, make your career ambitions known. I consider myself very lucky to be where I am now, because it was a chance encounter in 2013 that set me on a new path within the sales development side of Salesforce. I ran into one of our recruiters in the lift and by chance he let it slip they were hiring for a Manager of Sales Development. This was the role I wanted! Yet, I had no idea it was even open.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ispeak-up-make-your-career-ambitions-knownli\"><i>&#8220;Speak up, make your career ambitions known.&#8221;<\/i><\/h3>\n\n\n\n<p>I immediately called the Director of Sales Development at the time and asked if I was too late. They were quite advanced in the process but still let me apply and I got the job!<\/p>\n\n\n\n<p>But, I learnt from that experience to speak up. I clearly hadn\u2019t made people in my network aware of what I wanted to do next, so when the role came up, it wasn\u2019t my name they thought of. How can you be put forward for a role that no-one knows you want?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-advice-would-you-give-your-21-year-old-self\">What advice would you give your 21-year-old self?<\/h2>\n\n\n\n<p>Join Salesforce sooner! And stay in uni \u2013&nbsp;dropping out was a big regret of mine. In fact, it impacted my chances of getting a job at Salesforce. The recruiters and hiring manager all said no because I didn\u2019t have a degree. Fortunately, I was able to get in front of them and sell my passion and experience \u2013 it also helped that I had a plan to go back and study.<\/p>\n\n\n\n<p>I ended up finishing my degree via distance education, which is a lot tougher to do when you have a full-time job. If I\u2019d just stuck it out, it would have made life much easier down the track and no doubt led to career success much earlier in life.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-differentiates-how-we-sell-at-salesforce\">What differentiates how we sell at Salesforce?<\/h2>\n\n\n\n<p>Our sales approach is very different to other companies. At Salesforce, you\u2019re providing a solution to customers\u2019 problems and it\u2019s all about making them more successful. Externally, it\u2019s very consultative; and internally, very collaborative.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"iexternally-its-very-consultative-and-internally-very-collaborativeli\"><i>&#8220;Externally, it\u2019s very consultative; and internally, very collaborative.&#8221;<\/i><\/h3>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-work-at-salesforce-right-now\">Why work at Salesforce right now?<\/h2>\n\n\n\n<p>We\u2019re Australia\u2019s Best Place to Work! We\u2019re still growing, we\u2019re still acquiring amazing companies and we\u2019re still sticking to our core values. There\u2019s so much more this company can achieve. I just can\u2019t picture a better place to work that has a better culture, better group of people and better technology solution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-makes-someone-successful-at-salesforce\">What makes someone successful at Salesforce?<\/h2>\n\n\n\n<p>You need to live the values (trust, customer success, innovation and equality) and can\u2019t be afraid of hard work. You also need to be willing to put time and energy into both your success and the success of your team \u2013 you can&#8217;t just be out for yourself.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"if-you-were-to-enter-a-food-eating-contest-what-would-the-food-be\">If you were to enter a food-eating contest, what would the food be?<\/h2>\n\n\n\n<p>Probably pizza. I can always find room for another slice of pizza.<\/p>\n\n\n\n<p>If you\u2019re ready to transform your everyday, join the Salesforce team.&nbsp;<a href=\"http:\/\/bit.ly\/APAChiring\" target=\"_blank\" rel=\"noopener\">Sign up for our newsletter<\/a>&nbsp;to be kept informed about upcoming jobs, plus receive tips to improve your work\/life balance at your current job and more.<\/p>\n\n\n\n<div class=\"layout-two wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Transform your everyday <\/h2>\n\t\t\t\n\t\t\t\t\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/salesforce.wd1.myworkdayjobs.com\/external_career_site?utm_medium=display&amp;utm_source=blog&amp;utm_campaign=fy20_h2_apac_anz_careerblog\">Learn More<\/a><\/div>\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-two.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-two.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-two.png\" alt=\"\">\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Eight years ago, Andrew Bourne was a little lost in his career \u2013\u00a0Salesforce was the jump-start he needed. Now Director of Sales Development in Australia, if he could give his 21-year-old self any&hellip;<\/p>\n","protected":false},"author":1,"featured_media":51394,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"46f13712a2b643a88f09fa3e972a9aab","post_meta_title":"","ai_synopsis":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[2547,2468,2575],"sf_content_type":[],"coauthors":[2454],"class_list":["post-51392","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-careers","sf_topic-sales","sf_topic-salesforce-ohana"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Career Stories: The Importance Of Creating Your Own Luck | Salesforce<\/title>\n<meta name=\"description\" content=\"Eight years ago, Andrew Bourne was a little lost in his career \u2013\u00a0Salesforce was the jump-start he needed. Now Director of Sales Development in Australia,\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/au\/blog\/salesforce-career-stories-the-importance-of-creating-your-own-luck\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Career Stories: The Importance Of Creating Your Own Luck\" \/>\n<meta property=\"og:description\" content=\"Eight years ago, Andrew Bourne was a little lost in his career \u2013\u00a0Salesforce was the jump-start he needed. 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